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Questions & Answers

Your price for this item is $109.99
Page Showing 321-340 of 822 questions
  • QuestionWill this work with PS5?

    Asked by JIMMY.

    • Answer Yes. Quick formatting required; option pops up in “Devices”

      Answered by ahmaweed

  • QuestionCan you transfer picts and videos from Samsung galaxy S20 ultra phones with USB-C ?

    Asked by Ron.

    • Answer Hi Ron​​​​​​​, Please be informed that the WD Easystore Drive is a plug 'n' play device tested and designed for Windows and Mac computers for seamless operation. We recommend you to please contact your host device vendor support. For more info on the drive, refer to the link: http://products.wdc.com/library/AAG/ENG/4078-705145.pdf -Need Help? Please see our "'Contact Us" page for information.

      Answered by Western Digital Team

  • QuestionIs this available in different colors without jacking the price up considerably?

    Asked by Options.

    • Answer Only found it in black. In the past, I’ve used customs skins. I’ve Also covered up the ports and spray painted

      Answered by ahmaweed

  • QuestionWhile recording will this be compatible with an elgato HD60 to store videos?

    Asked by Mike.

    • Answer Hi Mike, Please be informed that the WD Easystore Drive is a plug 'n' play device tested and designed for Windows and Mac computers for seamless operation. We recommend you to please contact your host device vendor to check whether the drive will fir and support. For more info on the drive, refer to the link: http://products.wdc.com/library/AAG/ENG/4078-705145.pdf -Need Help? Please see our "'Contact Us" page for information.

      Answered by Western Digital Team

  • QuestionIs this compatible with the New Xbox Series X console?

    Asked by Matt.

    • Answer Hi Matt, Please be informed that the WD Easystore Drive is a plug 'n' play device tested and designed for Windows and Mac computers for seamless operation. We recommend you to please contact your host devoice vendor support. For more info on the drive, refer to the link: http://products.wdc.com/library/AAG/ENG/4078-705145.pdf -Need Help? Please see our "'Contact Us" page for information.

      Answered by Western Digital Team

  • QuestionHow is it with music

    Asked by Alex.

    • Answer I have not had any issues with the music I put on the device (though I certainly have not listened to everything I put onto it). I found using this extremely easy - I would recommend it.

      Answered by Mike

  • QuestionHow long can I leave this unpowered? Can I use it for off line storage and back up?

    Asked by roserah.

    • Answer Hi roserah, Please be informed that the WD Easystore drive is a plug 'n' play device and can be used anytime you plug it into your computer/laptop. Moreover Easystore Portable storage comes equipped with WD Backup software. Simply download WD Backup software, plug in your drive and set your hourly, daily or monthly schedule. Time Machine compatibility with Mac. Please refer to the link to know more about the drive: http://products.wdc.com/library/AAG/ENG/4078-705145.pdf -Need Help? Please see our "'Contact Us" page for information

      Answered by Western Digital Team

  • QuestionCan I use this device to transfer items off my Dish DVR model receiver VIP722K?

    Asked by Jbird.

    • Answer Hi Jbird​​​​​​​, Please be informed that the WD Easystore Portable drive is a plug 'n' play device tested and designed for Windows and Mac computers for seamless operation. Please check with the host device vendor whether the drive will fit and support the device. Please refer to the link to know more about the drive: http://products.wdc.com/library/AAG/ENG/4078-705145.pdf -Need Help? Please see our "'Contact Us" page for information

      Answered by Western Digital Team

  • QuestionAre there other colors available? WD is always displayed in black only.

    Asked by Justasking.

    • Answer I have only seen it in black via the Best Buy website.

      Answered by Anonymous

  • QuestionI'm getting a new computer soon, but this one has Windows 7. Can I not back up my PC to it?

    Asked by EricsonX.

    • Answer Hi EricsonX, Please be informed that Western Digital drives are not tested with the vendor end of life operating systems and are optimized for more recent versions of OS.  -Need Help? Please see our "'Contact Us" page for information.

      Answered by Western Digital Team

  • QuestionCan i tranfer my pictures and videos from my lg v60 phone and Samsung phone too?

    Asked by CHUY.

    • Answer Hi Chuy, Please be informed that the WD Easystore drive is a plug 'n' play External Hard Disk Drive is designed & tested on windows and macOS computers. The drive ships with a USB 3.0 cable​​​​​​​ and uses USB 3.0 Type-A interface. However, you can transfer the files from phone to the drive using your computer. To know more about the drive please refer to the link: http://products.wdc.com/library/AAG/ENG/4078-705145.pdf -Need Help? Please see our "'Contact Us" page for information.

      Answered by Western Digital Team

  • QuestionWill this work for a xbox series s?

    Asked by BenMessier.

    • Answer Hi BenMessier, Please be informed that the WD Easystore Drive is a plug 'n' play device tested and designed for Windows and Mac computers for seamless operation. For more info about the compatibility of the drive, refer to the link: http://products.wdc.com/library/AAG/ENG/4078-705145.pdf -Need Help? Please see our "'Contact Us" page for information.

      Answered by Western Digital Team

  • QuestionWill this store video recordings and delete when no longer needed. I will need to save recordings for 10yrs. Would it save 6month or a year of recordings. Thank you

    Asked by Ginger.

    • Answer Hi Ginger, Please be informed that the WD Easystore drive is a plug 'n' play device and comes equipped with WD Backup software that enables you to automatically backup data on the drive. Moreover, saving recordings on the drive will depend on the size of data and the capacity of the drive. To know more about the drive please refer to the link: http://products.wdc.com/library/AAG/ENG/4078-705145.pdf -Need Help? Please see our "'Contact Us" page for information.

      Answered by Western Digital Team

  • QuestionIs it compatible with window 7 ?

    Asked by giuliano.

    • Answer Hi giuliano​​​​​​​, Please be informed that Western Digital drives are not tested with the vendor end of life operating systems and are optimized for more recent versions of OS. Moreover, you can visit the link for more information on the drive: https://support-en.wd.com/app/products/product-detail/p/266 -Need Help? Please see our "'Contact Us" page for information.

      Answered by Western Digital Team

  • Questioncan this hard drive download movies that are on my dish hard drive

    Asked by mike.

    • Answer Hi mike, Please be informed that the WD Easystore drive is a plug 'n' play device and is both USB 3.0 ready and USB 2.0 compatible. It comes with USB 3.0 Type-A cable. We recommend you to contact your host device support to check whether the drive will fit and support the devoice. To know more about the drive please refer to the link: http://products.wdc.com/library/AAG/ENG/4078-705145.pdf -Need Help? Please see our "'Contact Us" page for information.

      Answered by Western Digital Team

  • QuestionCan it be used in a pc with a 2.0 port ?

    Asked by Nardo.

    • Answer Hi Nardo, Please be informed that the WD Easystore drive is a plug 'n' play device and is both USB 3.0 ready and USB 2.0 compatible. It comes with USB 3.0 Type-A cable. To know more about the drive please refer to the link: http://products.wdc.com/library/AAG/ENG/4078-705145.pdf -Need Help? Please see our "'Contact Us" page for information.

      Answered by Western Digital Team

  • QuestionIf I back up files to this external drive, can it be plugged into a dvd to view them?

    Asked by PV4780.

    • Answer Hi PV4780, Please be informed that the WD Easystore Portable drive is a plug 'n' play device tested and designed for Windows and Mac computers for seamless operation. We recommend you to please check with your host device vendor for more compatibility info. Please refer to the link to know more about the drive: http://products.wdc.com/library/AAG/ENG/4078-705145.pdf -Need Help? Please see our "'Contact Us" page for information

      Answered by Western Digital Team

  • QuestionWill this hard drive Delete or over ride previously downloads, then add the latest storage?

    Asked by carkids.

    • Answer Hi carkids, Please be informed that in order to assist you better it would be helpful to have a bit more information. We request you to please get in touch with our customer service team to elaborate on the issue. This way we can ask you some questions to isolate the issue & to provide the best possible answer. -Need Help? Please see our "'Contact Us" page for information.

      Answered by Western Digital Team

  • Questionwill this work with Windows 7 ?

    Asked by AD.

    • Answer Hi AD​​​​​​​, Please be informed that Western Digital drives are not tested with the vendor end of life operating systems and are optimized for more recent versions of OS. Moreover, you can visit the link for more information on the drive: https://support-en.wd.com/app/products/product-detail/p/266 -Need Help? Please see our "'Contact Us" page for information.

      Answered by Western Digital Team

  • QuestionDoes this hard drive use a a file system of FAT32 ?

    Asked by Anonymous.

    • Answer Hi, Please be informed that the WD Easystore drive is a plug 'n' play External Hard Disk Drive. The drive ships with a USB 3.0 cable​​​​​​​ and uses USB 3.0 Type-A interface. The drive comes pre-formatted with NTFS file system. However, you can format the drive in required/supported file system format. To know more about the drive please refer to the link: http://products.wdc.com/library/AAG/ENG/4078-705145.pdf -Need Help? Please see our "'Contact Us" page for information.

      Answered by Western Digital Team