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Hello,Please be informed that in order to use the drive with both Windows and MacOS you need to reformat the drive to exFAT file format by referring to the link: https://support-en.wd.com/app/answers/detail/a_id/20821/ -Need Help? Please see our "'Contact Us" page for information.
Sorry, there was a problem. Please try again later.Well no problem for the windows operating system which is the system I have. I didn't have to reformat anything. I plugged into my computer and it started working instantly. I don't know anything about Mac i0S. Check with the Geek Squad.
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