Questions & Answers

Q: QuestionCan I use this hard drive with a Mac?

• A:Answer Yes, this hard drive is compatible with both Mac and PC.

Q: QuestionWhat is the storage capacity of this drive?

• A:Answer This drive provides 5TB of storage capacity.

Q: QuestionIs the data on this hard drive encrypted?

• A:Answer No, the data on this hard drive is not encrypted.

Q: QuestionDoes this drive have a warranty?

• A:Answer Yes, this drive comes with a 2-Year Limited Warranty.

Q: QuestionWhat kind of USB does this portable hard drive use?

• A:Answer This portable hard drive uses USB 3.2 Gen 1.

Q: QuestionDoes this hard drive have backup software?

• A:Answer Yes, this portable storage comes equipped with backup software.

Q: QuestionIs there a real difference between the Easystore and the My Passport models besides the Hardware Encryption (which I have no clue what that does) and the Password Protection? Just trying to justify spending less money if I can. TIA.

Asked 6 years ago by doajeff.

• A:Answer 5TB PASSPORT is Designed for Mac and Time Machine ready USB-C and USB-A compatible Password protection + 256-bit hardware encryption Up to 5TB capacity Slim design Easy to use 3-year limited warranty Trusted drive built with WD reliability WD Discovery software for WD Security, Social Media and Cloud Storage import and WD Drive Utilities Superspeed USB port; USB 2.0 compatible I am with you.. they are both Great Hard drives and if all you are doing is storing YOUR stuff than the easy store is the best deal. That said you get an extra year warranty password protection and the 5tb passport does work with Time machine. I own both only because at the time, one was a better buy than the other when i needed space. Really the speed of transfer and reliability is the same.

  Answered 6 years ago by hihoag2Verified Purchase

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Q: QuestionSo of the reviews on this drive . People are saying this drive is a sad drive. I want a know if this drive is a ssd drive? Could tell me if it is a ssd drive. Hope hear from you soon. Have a great day.

Asked 6 years ago by Bobby.

• A:Answer No it is not an SSD drive. But, it is not sad either.

  Answered 6 years ago by GaryWVerified Purchase

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Q: QuestionIs this compatible with an xbox one thanks

Asked 6 years ago by 9251214.

• A:Answer Yes it is. That was the whole reason I purchased mine. 500gb xbox was full and had to delete games every time an update or new game came out. Easy to use just plug it in and follow the onscreen instructions.

  Answered 6 years ago by DonnyVerified Purchase

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Q: QuestionIs the drive 5400 or 7000 rpm? What is the cache? 64/128?

Asked 6 years ago by Dan.

• A:Answer Most USB power portable HDD are only 5400 RPM and usually come with 16MB Cache which would include this model.

  Answered 6 years ago by Koni

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Q: QuestionIs it solid state?

Asked 6 years ago by Solid.

• A:Answer Nope!

  Answered 6 years ago by Steve

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Q: QuestionWill this work with the PlayStation 4

Asked 6 years ago by J.

• A:Answer Yes. You will need to format it upon plugging it in, but it will work. Much needed too in today's landscape of 100GB game downloads.

  Answered 6 years ago by ronnie

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Q: QuestionIs this drive a SSD?

Asked 6 years ago by zach2928.

• A:Answer No it is 100% mechanical HDD

  Answered 6 years ago by AnonymousVerified Purchase

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Q: QuestionCan I use this to store Xbox games on?

Asked 6 years ago by CaptMagic.

• A:Answer Yes you can use it for Xbox games but you will have to plug in the drive to the Xbox and have the Xbox format the drive the drive will no longer be usable for anything else except Xbox until you format it again erasing everything on it. for instance when you upgrade to a new system and no longer need it on the Xbox or just decide to connected to a computer.

  Answered 6 years ago by Noxiouskarn

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Q: QuestionDo you have to format the hard drive to use the time machine on a MacBook pro laptop? Or format the drive to use as a back up for a Windows 8 laptop?

Asked 6 years ago by Unicornlov.

• A:Answer I’ve used it on a windows laptop and Apple Mac. No problems

  Answered 6 years ago by Timb

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Q: Questiondoes this work with both suppler & PCs?

Asked 6 years ago by Lisa.

• A:Answer Do you mean Apple or PC? If so, then yes however you will have to format it for the MacOS filesystem as it comes out of the box as NTFS(windows filesystem). Something to consider is the exFAT file system which is supported by windows,Mac, AND even linux directly can all share files. If you need to have files shared across windows and mac exfat would work best most likely. Or, you can partition the drive to have different sections for each but the Macs HFS+ filesystem CANNOT be read by windows and Mac can only read(not write to NTFS) so exfat allows both to play nicely.

  Answered 6 years ago by MikeVerified Purchase

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Q: QuestionWhat's the difference between these two WD 5TB Easystore models sold at BestBuy? This unit Model (WDBKUZ0050BBK-WESN) & Model (WDBAJP0050BBK-WESN) on https://tinyurl.com/y9lnd2p3.

Asked 5 years ago by Curls.

• A:Answer Actually I am about to order one right now and I see that the one with KUZ in the middle of model number can be used on PCs with Windows7 and the one with AJP cannot. That might be significant for someone out there needing external storage...

  Answered 5 years ago by VickiC

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Q: QuestionCan you process photos directly from this?

Asked 6 years ago by Doug.

• A:Answer I use mine for video and I am able to process my files easily from the device without slowing anything down. I haven’t tried formatting photos yet, but if it can handle full movies, I bet photos would be possible as well.

  Answered 6 years ago by Thriftshop331

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Q: QuestionDoes anyone know what the storage medium is? Are there moving parts? Can the information stored be retrieved in the event of a failure? Thanks

Asked 6 years ago by dogbytes.

• A:Answer Storage medium is traditional platters so yes, there are moving parts. And yes, in most cases if there is a mechanical failure, a data recovery center can typically get files back off of this type of hard drive.

  Answered 6 years ago by RoobsVerified Purchase

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