Questions & Answers

Name: WD - My Passport 2TB External USB 3.0 Portable Hard Drive - Black
Brand: WD
SKU: 6356887
Price: 94.99 USD
Availability: InStock
Rating: 4.7 (5075 reviews)

WD - My Passport 2TB External USB 3.0 Portable Hard Drive - Black

Model:: WDBYVG0020BBK-WESN; |
SKU:: 6356887

User rating, 4.7 out of 5 stars with 5075 reviews.

Highly rated by customers for:

$94.99

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Page Showing 61-80 of 263 questions

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QuestionAnyone use this with ps5
Asked 2 years ago by Montana88.
- Answer Hello Montana88, Please be informed that the WD My Passport drive is a plug 'n' play device tested and designed for Windows and Mac computers. We recommend you to please check with your host device vendor for more compatibility information. To know more about the drive refer to the link: http://products.wdc.com/library/AAG/ENG/4078-705155.pdf -Need Help? Please see our "'Contact Us" page for information.
  Answered 2 years ago by Western Digital Team
  Answer this question
Questionlooking for an external hard drive to replace a tower, computer not used for a business anymore use for bank accounts and general bthings
Asked 2 years ago by patty.
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QuestionWhen performing a scheduled backup, if a file has been moved to a new folder, will it back up the new folder with file and remove the original file from the original stored folder OR keep it there resulting in 2 of the same files in 2 stored folders?
Asked 2 years ago by Fernando.
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QuestionIs it MacBook Air compatible?
Asked 2 years ago by SPJ1.
- Answer You can set it up with either a PC or Mac.
  Answered 2 years ago by ElaineB
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QuestionCan I restore to another computer what I've stored on this exterrnal hard drive?
Asked 2 years ago by Dick.
- Answer yes back up your files and restore to new computer.
  Answered 2 years ago by JayM
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QuestionWill it work with my air tv 2
Asked 2 years ago by Dustin.
- Answer I used it on a Samsung and LG smart TV and it was able to browse the contents. It should work with most smart TVs with a usb connector.
  Answered 2 years ago by Anonymous
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QuestionIs this NFST formatted? I need it to recover files and photos
Asked 2 years ago by NFST.
- Answer This utilizes TCP-OP protocoled format for storage
  Answered 2 years ago by Kenny
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QuestionIf I buy two WDs external HD - My Passport A and B//If I save a file/folder to A will it automatically save it to B and the same, If I delete a file/folder from A will automatically delete on B? if not do you have some type of software that can make this?
Asked 2 years ago by Duey.
- Answer in the same way that having two cell phones will makes two phone calls if you make a call on one
  Answered 2 years ago by Kenny
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QuestionI have an iPad Pro 12.9 which external hard drive will work with it ?
Asked 3 years ago by Anonymous.
- Answer Best Buy and Amazon sells type c flash drives that should work with any type c device such as a Samsung phone or your iPad Pro. I believe the highest they'll go should be 256gb or 512gb. If you need a terabyte or more, definitely look up external drives that are compatible with iOS. An external SSD is more recommendable because it's faster, just make sure it's compatible with iOS (the system within iphones and ipads)
  Answered 2 years ago by Will
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QuestionCan this drive be used by win10 backup and restore program for my weekly system and data backup?
Asked 3 years ago by Moe77.
- Answer Yes, I am running it on Windows 10, no problem so far.
  Answered 3 years ago by BonnieM
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QuestionIs this drive preformatted ntfs for use with win10 Thanks
Asked 3 years ago by Moe77.
- Answer this does not use NFTs but you can load them into it
  Answered 2 years ago by Kenny
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QuestionI have a MacBook Air, Monterey. Would this be capable with time machine?
Asked 3 years ago by Lauren.
- Answer Hello Lauren, Please be informed that the WD My Passport External drive comes preformatted in NTFS format for Windows OS, However, in order to use the drive for macOS you can reformat the drive with macOS supported HFS+J file system by using this link: https://support-en.wd.com/app/answers/detail/a_id/3879 .In order to use the drive with both Windows and MacOS you need to reformat the drive to exFAT file format by referring to the link: https://support-en.wd.com/app/answers/detail/a_id/20821 .Please be informed that reformatting is a data destructive process, please backup the data from the drive before reformatting it.-Need Help? Please see our "'Contact Us" page for information.
  Answered 3 years ago by Western Digital Team
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QuestionMy cable seems to be faulty as the drive keeps disappearing. Can I get a new cable (with adapter)?
Asked 3 years ago by GB.
- Answer May not have anything to do with your issue but when Windows 11 “ downloaded itself” I lost my E-drive totally. Had to purchase new E-drive before computer would recognize it.
  Answered 3 years ago by Daisy
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QuestionCan this device be used for both a pc and a Mac. I have both , a pc and Mac and want to back up files on one device.
Asked 3 years ago by Sago.
- Answer I know its not what you want to hear, but.. as for using it for both at the same time? I don't think so. You have to choose one or other.
  Answered 3 years ago by TSRDMR
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QuestionIs this compatible enough to backup a PS5?
Asked 3 years ago by PS5.
- Answer external hard drives will only work for ps4 games/game data, PS5 games/save data will only store to internal memory & m.2 drives
  Answered 3 years ago by mashira
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QuestionWill this work with my IPhone 11?
Asked 3 years ago by David.
- Answer of course
  Answered 3 years ago by ALWO
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QuestionWhere is Quick Start Guide? I don't see it anywhere. There is a page titled Technical Support, Safety and Warranty Guide. It is printed with the text at about 2 pixels in size and in many languages. I read it with a magnifying glass and did not see it.
Asked 3 years ago by JP.
- Answer You could check the web site but this rugged little drive is so simple you should not need it. Just plug it in and it should be ready to format if you are not a Windows user. I think it is preformatted for Windows but if you are using another OS just enter the command required to initialize the disk and format it. For instance "INITIALIZE /ERASE /STRUCTURE=5 $7$DNC6: NEW_USB_DISK" on the VMS operating system specifies that disk device number 6 on cluster node 7 USB controller C is to be erased and then formatted according to the On Disk Structure 5 format specification and labeled NEW_USB_DISK. Keep a hand full of these on hand and when a user complains about disk space just pop one in and add a quick two terabytes of disk space.
  Answered 3 years ago by Warren
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QuestionWill this work with the newest version of windows? And also with Photoshop and Lightroom?
Asked 3 years ago by Lmk8488.
This question was asked about the related product: WD - My Passport 2TB External USB 3.0 Portable Hard Drive - Red
- Answer Hello, Please be informed that the WD My Passport drive is a plug and play device tested and designed for Windows and Mac computers for seamless operation. It will work on windows 10+. To know more about the drive compatibility refer to the link: http://products.wdc.com/library/AAG/ENG/4078-705155.pdf -Need Help? Please see our "'Contact Us" page for information.
  Answered 3 years ago by Western Digital Team
  Answer this question
QuestionCan you transfer files from an old computer with an HDD to a new computer with SSD?
Asked 3 years ago by Donnie.
- Answer Hello Donnie, Please be informed that only files can be moved manually from the old computer to the drive and can be moved to a new computer but the computer image cannot be moved like this. Refer to the link to know more about the drive: https://products.wdc.com/library/AAG/ENG/4078-705133.pdf -Need Help? Please see our "'Contact Us" page for information.
  Answered 3 years ago by Western Digital Team
  Answer this question
QuestionI recently purchased this & plugged it in used it to save my go pro videos. Next time I went to load more videos I got this message: USB DEVIE RECOGNIZED- The last USB device you connected to this computer malfunctioned, and Windows does not recognize it.
Asked 3 years ago by Anonymous.
- Answer Did you try reformatting the drive? Try a different USB port? Aggravating if you have to reformat with out being able to grab the files off of it.
  Answered 3 years ago by TSRDMR
  Answer this question

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Questions & Answers

WD - My Passport 2TB External USB 3.0 Portable Hard Drive - Black

Q: QuestionAnyone use this with ps5

Q: Questionlooking for an external hard drive to replace a tower, computer not used for a business anymore use for bank accounts and general bthings

Q: QuestionWhen performing a scheduled backup, if a file has been moved to a new folder, will it back up the new folder with file and remove the original file from the original stored folder OR keep it there resulting in 2 of the same files in 2 stored folders?

Q: QuestionIs it MacBook Air compatible?

Q: QuestionCan I restore to another computer what I've stored on this exterrnal hard drive?

Q: QuestionWill it work with my air tv 2

Q: QuestionIs this NFST formatted? I need it to recover files and photos

Q: QuestionIf I buy two WDs external HD - My Passport A and B//If I save a file/folder to A will it automatically save it to B and the same, If I delete a file/folder from A will automatically delete on B? if not do you have some type of software that can make this?

Q: QuestionI have an iPad Pro 12.9 which external hard drive will work with it ?

Q: QuestionCan this drive be used by win10 backup and restore program for my weekly system and data backup?

Q: QuestionIs this drive preformatted ntfs for use with win10 Thanks

Q: QuestionI have a MacBook Air, Monterey. Would this be capable with time machine?

Q: QuestionMy cable seems to be faulty as the drive keeps disappearing. Can I get a new cable (with adapter)?

Q: QuestionCan this device be used for both a pc and a Mac. I have both , a pc and Mac and want to back up files on one device.

Q: QuestionIs this compatible enough to backup a PS5?

Q: QuestionWill this work with my IPhone 11?

Q: QuestionWhere is Quick Start Guide? I don't see it anywhere. There is a page titled Technical Support, Safety and Warranty Guide. It is printed with the text at about 2 pixels in size and in many languages. I read it with a magnifying glass and did not see it.

Q: QuestionWill this work with the newest version of windows? And also with Photoshop and Lightroom?

Q: QuestionCan you transfer files from an old computer with an HDD to a new computer with SSD?

Q: QuestionI recently purchased this & plugged it in used it to save my go pro videos. Next time I went to load more videos I got this message: USB DEVIE RECOGNIZED- The last USB device you connected to this computer malfunctioned, and Windows does not recognize it.

QuestionAnyone use this with ps5

Questionlooking for an external hard drive to replace a tower, computer not used for a business anymore use for bank accounts and general bthings

QuestionWhen performing a scheduled backup, if a file has been moved to a new folder, will it back up the new folder with file and remove the original file from the original stored folder OR keep it there resulting in 2 of the same files in 2 stored folders?

QuestionIs it MacBook Air compatible?

QuestionCan I restore to another computer what I've stored on this exterrnal hard drive?

QuestionWill it work with my air tv 2

QuestionIs this NFST formatted? I need it to recover files and photos

QuestionIf I buy two WDs external HD - My Passport A and B//If I save a file/folder to A will it automatically save it to B and the same, If I delete a file/folder from A will automatically delete on B? if not do you have some type of software that can make this?

QuestionI have an iPad Pro 12.9 which external hard drive will work with it ?

QuestionCan this drive be used by win10 backup and restore program for my weekly system and data backup?

QuestionIs this drive preformatted ntfs for use with win10 Thanks

QuestionI have a MacBook Air, Monterey. Would this be capable with time machine?

QuestionMy cable seems to be faulty as the drive keeps disappearing. Can I get a new cable (with adapter)?

QuestionCan this device be used for both a pc and a Mac. I have both , a pc and Mac and want to back up files on one device.

QuestionIs this compatible enough to backup a PS5?

QuestionWill this work with my IPhone 11?

QuestionWhere is Quick Start Guide? I don't see it anywhere. There is a page titled Technical Support, Safety and Warranty Guide. It is printed with the text at about 2 pixels in size and in many languages. I read it with a magnifying glass and did not see it.

QuestionWill this work with the newest version of windows? And also with Photoshop and Lightroom?

QuestionCan you transfer files from an old computer with an HDD to a new computer with SSD?

QuestionI recently purchased this & plugged it in used it to save my go pro videos. Next time I went to load more videos I got this message: USB DEVIE RECOGNIZED- The last USB device you connected to this computer malfunctioned, and Windows does not recognize it.