Questions & Answers

Name: WD - My Passport 2TB External USB 3.0 Portable Hard Drive - Black
Brand: WD
SKU: 6356887
Price: 74.99 USD
Availability: InStock
Rating: 4.7 (5000 reviews)

WD - My Passport 2TB External USB 3.0 Portable Hard Drive - Black

Model:: WDBYVG0020BBK-WESN; |
SKU:: 6356887

User rating, 4.7 out of 5 stars with 5001 reviews.

Highly rated by customers for:

Show only Answered Questions

Page Showing 141-160 of 259 questions

Ask a Question

QuestionWill this work with Microsoft Surface Book 3?
Asked 4 years ago by Paige.
- Answer Hi, Please be informed that the WD My Passport drive is a plug and play device tested and designed for Windows and Mac computers for seamless operation. However, Western Digital drives are not tested with the vendor end of life operating systems and are optimized for more recent versions of OS.Need Help? Please see our "'Contact Us" page for information.
  Answered 4 years ago by Western Digital Team
  Answer this question
Questioncan I store all my music from my windows media player and down load music from a usb flash drive and SD card then to download to a mp3
Asked 4 years ago by jack.
- Answer I was told it can be transferred from a usb, but I don’t no about a SD.
  Answered 4 years ago by passport
  Answer this question
QuestionDoes the Passport use a USB C cord?
Asked 4 years ago by Unknow.
- Answer Hi, WD My Passport drive has a USB 3.2 Gen 1 interface backward compatible with USB 3.0 and USB 2.0. It comes with a SuperSpeed USB cable. Need Help? Please see our "'Contact Us" page for information.
  Answered 4 years ago by Western Digital Team
  Answer this question
QuestionI already have MyPassport installed on my laptop windows 10. If I plug another MyPassport in, will the app manager software be the same for both drives or will it install another app manager for the second one?
Asked 5 years ago by joy.
- Answer Hi joy, WD My Passport drive is a plug and play device. You can use two drives with your PC and both will be separately visible on the file explorer. Need Help? Please see our "'Contact Us" page for information.
  Answered 4 years ago by Western Digital Team
  Answer this question
QuestionCan you back up Mac and Microsoft data to the same WD external drive?
Asked 5 years ago by phed.
- Answer Hi phed, My Passport to be compatible with exFAT to be read/write ready on both Windows and macOS. follow the link given below- https://support-en.wd.com/app/answers/detail/a_id/20821 Need Help? Please see our "'Contact Us" page for information.
  Answered 4 years ago by Western Digital Team
  Answer this question
QuestionIs anyone using this as an (unencrypted) NAS drive with a Netgear router? Two reviewers say they're using it as router NAS, but two Western Digital Q&A responses claim this can only be used as DAS (direct-access storage), *NOT* NAS. ...Confusing!
Asked 5 years ago by Midwesterner.
- Answer Hi, Please be informed that the WD My Passport drive is a plug and play external storage having USB 3.0 interface. It is a DAS device tested and designed only for Windows and Mac computers for seamless operation. Need Help? Please see our "'Contact Us" page for information.
  Answered 5 years ago by Western Digital Team
  Answer this question
QuestionMakes a very loud clicking. Like click-click-click-click-click. And nothing happens. Sounds like a very loud clock clicking every second. Second time using this. How do I get my data off? Last one got corrupt and lost all data. I don't trust this brand.
Asked 5 years ago by Peter.
- Answer it sounds like the drive failed out of the box. Mine is totally silent and seems to work fine. I tested mine before I loaded anything important. can you not load the data back onto your computer. I have not had any luck with the Geek people , but go back to the store. Sorry I can not help but after spending three weeks trying to get back important data from Dropbox I am hating computers.
  Answered 5 years ago by drive
  Answer this question
QuestionCan I put my CD music on this & play them in a Vehicle ???
Asked 5 years ago by PBTz.
- Answer Hi, Please be informed that the WD My Passport drive is a plug and play device tested and designed only for Windows and Mac computers for seamless operation. Need Help? Please see our "'Contact Us" page for information.
  Answered 5 years ago by Western Digital Team
  Answer this question
QuestionMy Lenovo is a 32 bit computer...I had bought an external hard drive only to find out it was only for 64 bit computers...will this work for 32 bit? If not, can you recommend one that would? Thank you.
Asked 5 years ago by eha1.
- Answer Hi eha1, Yes! you can use it on your 32 Bit architecture computer. For more information please refer to the link given below. http://products.wdc.com/library/AAG/ENG/4078-705155.pdf Need Help? Please see our "'Contact Us" page for information.
  Answered 5 years ago by Western Digital Team
  Answer this question
QuestionCan this hard drive be formatted to Fat32 and how?
Asked 5 years ago by Rmont76.
- Answer Hi Rmont76, Yes the My Passport drive can be formatted to the FAT32 file format. Please refer to the link mentioned below for more information "How to Format a WD hard drive to exFAT or FAT32 File System" https://support-en.wd.com/app/answers/detail/a_id/20821 Need Help? Please see our "'Contact Us" page for information
  Answered 5 years ago by Western Digital Team
  Answer this question
QuestionWill this hard drive work as a dvr with my Dish network 211k reciever?
Asked 5 years ago by Wildwest.
- Answer Hi Wildwest, We have not tested this drive with DVR systems. Moreover, you can consider our WD Purple surveillance drive. Please refer to the link given below to know more about WD Purple surveillance drive. https://shop.westerndigital.com/products/internal-drives/wd-purple-sata-hdd#WD10PURZ Need Help? Please see our "'Contact Us" page for information.
  Answered 5 years ago by Western Digital Team
  Answer this question
QuestionDoes it work with Xbox one x
Asked 5 years ago by Nini.
- Answer Hi Nini, The WD My passport drive is designed to be used with Windows or Mac OS. We recommend using "WD GAMING DRIVE ACCELERATED FOR XBOX" to be used on the Xbox console. Please refer to the link mentioned below for more information. WD GAMING DRIVE ACCELERATED FOR XBOX: https://documents.westerndigital.com/content/dam/doc-library/en_us/assets/public/wd/product/portable/wgdxbox1/4078-705152.pdf Need Help? Please see our "'Contact Us" page for information
  Answered 5 years ago by Western Digital Team
  Answer this question
QuestionI'm currently using automatic backup on my Seagate drive. This model allows automatic backup but would I be able to drag and drop files directly to the drive at any time?
Asked 5 years ago by BJINSCCCA.
- Answer Yes - You can always drag n drop files into the drive.
  Answered 5 years ago by SPCII
  Answer this question
Questionis this good for a dell inspirion 15?
Asked 5 years ago by Anonymous.
- Answer Hi, The My Passport drive is trusted, portable storage made durable for long-term reliability. On top of that, it comes with a 3-year limited warranty. It comes preformatted in NTFS file system for Windows computer. It is best your drive to be re-formatted in macOS Extended (Journaled) file format, to be compatible with Time Machine or exFAT to be read/write ready on both Windows and macOS. How to Format a WD Drive on Windows and macOS": https://support-en.wd.com/app/answers/detail/a_id/8200 Need Help? Please see our "'Contact Us" page for information.
  Answered 5 years ago by Western Digital Team
  Answer this question
QuestionSwill this work for and old Mac Wheel iPod I have 6600 song I need to transfer?
Asked 5 years ago by leep.
- Answer Hi leep, Please be informed that the WD Easystore drive is a plug and play external drive tested and designed only for Windows and Mac computers for seamless operation. Need Help? Please see our "'Contact Us" page for information.
  Answered 5 years ago by Western Digital Team
  Answer this question
QuestionI bought the WD 5T and dont know how to save files. It says, the drive is read only. How do I get started, I have a MacBook Air.
Asked 5 years ago by StuckwithMacPro.
- Answer Hi StuckwithMacPro, The WD My Passport drive comes pre-formatted for Windows computer. The hard drive can be reformatted in the supported file system for Mac OS by following simple steps mentioned in the link mentioned below: Reformatting Required for Mac OS Compatibility: https://support-en.wd.com/app/answers/detail/a_id/3879 Need Help? Please see our "'Contact Us" page for information.
  Answered 5 years ago by Western Digital Team
  Answer this question
Questionwill this work with USB 2.0 or just 3.0 only
Asked 5 years ago by unclemo.
- Answer Hi unclemo, Please know that the WD My Passport supports USB 3.0, USB 2.0, and USB 3.2 Gen 1 (Superspeed USB) interfaces. Need Help? Please see our "'Contact Us" page for information.
  Answered 5 years ago by Western Digital Team
  Answer this question
Questionis it compatible to ps4?
Asked 5 years ago by max.
- Answer Hi max, We have not tested the hard drive with Gaming consoles. We will recommend you to use WD GAMING DRIVE which is specifically designed to be used with PS4. Please refer to the link mentioned below for more information. WD GAMING DRIVE: http://products.wdc.com/library/AAG/ENG/4078-705139.pdf Need Help? Please see our "'Contact Us" page for information.
  Answered 5 years ago by Western Digital Team
  Answer this question
QuestionCan this go with just a regular ps4?and is it just plug in and done
Asked 5 years ago by Garrett.
- Answer Hi Garrett, Please be informed that the WD My passport drive is a plug and play device tested and designed only for Windows and Mac computers for seamless operation. Need Help? Please see our "'Contact Us" page for information.
  Answered 5 years ago by Western Digital Team
  Answer this question
QuestionHow do I save photos & videos from my IPhone to the external hard drive? My iPhone is full & I’m trying to make room by saving my photos & videos elsewhere before I delete from my phone.
Asked 5 years ago by CJ.
- Answer Try syncing with iTunes the find the picture folder and then you can move them to the drive.
  Answered 5 years ago by Jackswagger22
  Answer this question

Showing 141-160 of 259 questions

previous Page
1
More Pages available
6
7
8
9
10
More Pages available
next Page

Most-viewed items

Seagate - Expansion 20TB External USB 3.0 Desktop Hard Drive with Rescue Data Recovery Services - Black

User rating, 4.4 out of 5 stars with 163 reviews.

Your price for this item is $229.99
The comparable value for this item is $279.99
Seagate - Expansion 5TB External USB 3.0 Portable Hard Drive with Rescue Data Recovery Services - Black

User rating, 4.7 out of 5 stars with 164 reviews.

Your price for this item is $119.99
The comparable value for this item is $129.99
Seagate - Expansion 24TB External USB 3.0 Desktop Hard Drive with Rescue Data Recovery Services - Black

User rating, 4.5 out of 5 stars with 77 reviews.

Your price for this item is $279.99
The comparable value for this item is $329.99
Seagate - Expansion 28TB External USB 3.0 Desktop Hard Drive with Rescue Data Recovery Services - Black

User rating, 4.3 out of 5 stars with 26 reviews.

Your price for this item is $329.99
The comparable value for this item is $389.99
WD - easystore 8TB External USB 3.0 Hard Drive - Black

User rating, 4.7 out of 5 stars with 7142 reviews.

Your price for this item is $164.99
The comparable value for this item is $169.99
WD - Easystore 2TB External USB 3.2 Gen 1 Portable Hard Drive - Black

User rating, 4.7 out of 5 stars with 17388 reviews.

Your price for this item is $74.99
The comparable value for this item is $79.99
WD - easystore 20TB External USB 3.0 Hard Drive - Black

User rating, 4.6 out of 5 stars with 234 reviews.

Your price for this item is $349.99
Seagate - Expansion 2TB External USB 3.0 Portable Hard Drive with Rescue Data Recovery Services - Black

User rating, 4.7 out of 5 stars with 440 reviews.

Your price for this item is $79.99
Seagate - Expansion 26TB External USB 3.0 Desktop Hard Drive with Rescue Data Recovery Services - Black

User rating, 4.6 out of 5 stars with 100 reviews.

Your price for this item is $286.49
The comparable value for this item is $349.99
WD - Easystore 5TB External USB 3.2 Gen 1 Portable Hard Drive - Black

User rating, 4.7 out of 5 stars with 11873 reviews.

Your price for this item is $124.99
The comparable value for this item is $134.99
WD - My Passport 5TB External USB 3.0 Portable Hard Drive - Black

User rating, 4.7 out of 5 stars with 2807 reviews.

Your price for this item is $139.99
LaCie - Rugged 5TB External USB-C, USB 3.1 Gen 1 Portable Hard Drive - Orange/Silver

User rating, 4.7 out of 5 stars with 815 reviews.

Your price for this item is $169.99
The comparable value for this item is $179.99
Seagate - 1TB External USB 3.0 Portable Hard Drive with Rescue Data Recovery Services - Black

User rating, 4.7 out of 5 stars with 39 reviews.

Your price for this item is $64.99
The comparable value for this item is $69.99
WD - My Passport Ultra 2TB External USB 3.0 Portable Hard Drive - Silver

User rating, 4.7 out of 5 stars with 1067 reviews.

Your price for this item is $79.99
The comparable value for this item is $89.99
WD - Easystore 1TB External USB 3.2 Gen 1 Portable Hard Drive - Black

User rating, 4.7 out of 5 stars with 13552 reviews.

Your price for this item is $69.99
Seagate - Expansion 22TB External USB 3.0 Desktop Hard Drive with Rescue Data Recovery Services - Black

User rating, 5 out of 5 stars with 1 review.

Your price for this item is $249.99
Seagate - Expansion 8TB External USB 3.0 Desktop Hard Drive with Rescue Data Recovery Services - Black

User rating, 4.7 out of 5 stars with 138 reviews.

Your price for this item is $169.99
WD - Easystore 6TB External USB 3.2 Gen 1 Portable Hard Drive - Black

User rating, 4.7 out of 5 stars with 59 reviews.

Your price for this item is $159.99
The comparable value for this item is $169.99
LaCie - Rugged 2TB External USB-C, USB 3.1 Gen 1 Portable Hard Drive - Orange/Silver

User rating, 4.7 out of 5 stars with 963 reviews.

Your price for this item is $104.99
The comparable value for this item is $109.99
Seagate - Expansion 16TB External USB 3.0 Desktop Hard Drive with Rescue Data Recovery Services - Black

User rating, 4.3 out of 5 stars with 89 reviews.

Your price for this item is $229.99

Questions & Answers

WD - My Passport 2TB External USB 3.0 Portable Hard Drive - Black

Q: QuestionWill this work with Microsoft Surface Book 3?

Q: Questioncan I store all my music from my windows media player and down load music from a usb flash drive and SD card then to download to a mp3

Q: QuestionDoes the Passport use a USB C cord?

Q: QuestionI already have MyPassport installed on my laptop windows 10. If I plug another MyPassport in, will the app manager software be the same for both drives or will it install another app manager for the second one?

Q: QuestionCan you back up Mac and Microsoft data to the same WD external drive?

Q: QuestionIs anyone using this as an (unencrypted) NAS drive with a Netgear router? Two reviewers say they're using it as router NAS, but two Western Digital Q&A responses claim this can only be used as DAS (direct-access storage), *NOT* NAS. ...Confusing!

Q: QuestionMakes a very loud clicking. Like click-click-click-click-click. And nothing happens. Sounds like a very loud clock clicking every second. Second time using this. How do I get my data off? Last one got corrupt and lost all data. I don't trust this brand.

Q: QuestionCan I put my CD music on this & play them in a Vehicle ???

Q: QuestionMy Lenovo is a 32 bit computer...I had bought an external hard drive only to find out it was only for 64 bit computers...will this work for 32 bit? If not, can you recommend one that would? Thank you.

Q: QuestionCan this hard drive be formatted to Fat32 and how?

Q: QuestionWill this hard drive work as a dvr with my Dish network 211k reciever?

Q: QuestionDoes it work with Xbox one x

Q: QuestionI'm currently using automatic backup on my Seagate drive. This model allows automatic backup but would I be able to drag and drop files directly to the drive at any time?

Q: Questionis this good for a dell inspirion 15?

Q: QuestionSwill this work for and old Mac Wheel iPod I have 6600 song I need to transfer?

Q: QuestionI bought the WD 5T and dont know how to save files. It says, the drive is read only. How do I get started, I have a MacBook Air.

Q: Questionwill this work with USB 2.0 or just 3.0 only

Q: Questionis it compatible to ps4?

Q: QuestionCan this go with just a regular ps4?and is it just plug in and done

Q: QuestionHow do I save photos & videos from my IPhone to the external hard drive? My iPhone is full & I’m trying to make room by saving my photos & videos elsewhere before I delete from my phone.

Most-viewed items

QuestionWill this work with Microsoft Surface Book 3?

Questioncan I store all my music from my windows media player and down load music from a usb flash drive and SD card then to download to a mp3

QuestionDoes the Passport use a USB C cord?

QuestionI already have MyPassport installed on my laptop windows 10. If I plug another MyPassport in, will the app manager software be the same for both drives or will it install another app manager for the second one?

QuestionCan you back up Mac and Microsoft data to the same WD external drive?

QuestionIs anyone using this as an (unencrypted) NAS drive with a Netgear router? Two reviewers say they're using it as router NAS, but two Western Digital Q&A responses claim this can only be used as DAS (direct-access storage), NOT NAS. ...Confusing!

QuestionMakes a very loud clicking. Like click-click-click-click-click. And nothing happens. Sounds like a very loud clock clicking every second. Second time using this. How do I get my data off? Last one got corrupt and lost all data. I don't trust this brand.

QuestionCan I put my CD music on this & play them in a Vehicle ???

QuestionMy Lenovo is a 32 bit computer...I had bought an external hard drive only to find out it was only for 64 bit computers...will this work for 32 bit? If not, can you recommend one that would? Thank you.

QuestionCan this hard drive be formatted to Fat32 and how?

QuestionWill this hard drive work as a dvr with my Dish network 211k reciever?

QuestionDoes it work with Xbox one x

QuestionI'm currently using automatic backup on my Seagate drive. This model allows automatic backup but would I be able to drag and drop files directly to the drive at any time?

Questionis this good for a dell inspirion 15?

QuestionSwill this work for and old Mac Wheel iPod I have 6600 song I need to transfer?

QuestionI bought the WD 5T and dont know how to save files. It says, the drive is read only. How do I get started, I have a MacBook Air.

Questionwill this work with USB 2.0 or just 3.0 only

Questionis it compatible to ps4?

QuestionCan this go with just a regular ps4?and is it just plug in and done

QuestionHow do I save photos & videos from my IPhone to the external hard drive? My iPhone is full & I’m trying to make room by saving my photos & videos elsewhere before I delete from my phone.