Questions & Answers

Q: QuestionIs this shock proof?

Asked 5 years ago by Sharika.

• A:Answer Good question. Do you have a lot of issues with "shock" blowing up your electronic devices? If yes, the problem is not with the devices. If no, then I'd say no, you won't have an issue of shock with this device. If this is plugged into your computer via USB port, and shock comes, it will come through your computer, so the problems will be much worse than a $40 external DVD R/W. A surge protector, with your computer plugged into it, should provide the safety ordinarily needed.

  I would recommend:

  • 

    CyberPower - 6 Outlet 500 Joules Surge Protector Strip - White

    User rating, 4.52 out of 5 stars with 112 reviews.

    (112)

  Answered 5 years ago by PassportExternalDrive

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Q: QuestionWill this work for ps5?

Asked 5 years ago by Anonymous.

• A:Answer Probably not unless there is a way on the PS to format the drive to the PS file system. I wouldn’t bother. If you run into issues WD support is off-shored canned response garbage.

  Answered 4 years ago by JustKatie

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Q: QuestionCan I use this to transfer documents from an old Vista computer?

Asked 5 years ago by jjstarr.

• A:Answer Yas. as long as you have a compatible port to connect them. Or an adapter that can covert one of the ports into the one you need.

  Answered 5 years ago by bigskyRiderVerified Purchase

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Q: QuestionIs it formatted and compatible with Mac Time Machine

Asked 5 years ago by Chris.

• A:Answer Yes, it first needs to be formated to ASPS or Extended Journaled using the Macs Disk utility first. It is what I use for my 2017 iMac.

  Answered 5 years ago by Dangerface

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Q: QuestionAre you able to password protect this hard drive?

Asked 5 years ago by Anonymous.

This question was asked about the related product: WD - My Passport 2TB External USB 3.0 Portable Hard Drive - Blue

• A:Answer Yes. You can password protect the drive.

  Answered 5 years ago by PassportHD

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Q: QuestionDoes this work with an ipad pro?

Asked 5 years ago by Arty.

• A:Answer I don’t really know. I didn’t buy it with intentions to use it with an iPad. Not even working with a laptop with what I had in mind.

  Answered 5 years ago by DoubledVerified Purchase

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Q: QuestionWould it work on ps5

Asked 5 years ago by Ceja.

• A:Answer I would imagine it would. Ps5 supports USB 3.0 so you should be able to format it to work

  Answered 5 years ago by MikeVerified Purchase

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Q: QuestionDoes it work with a ps5

Asked 5 years ago by Lenny81.

• A:Answer I use mine for the PS4 so it should work!

  Answered 5 years ago by Susana

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Q: QuestionCan you use this with two different computers instead of buying two backup drives

Asked 5 years ago by jcrc.

This question was asked about the related product: WD - My Passport 2TB External USB 3.0 Portable Hard Drive - Blue

• A:Answer Yes, you can use the Passport with more than one computer.

  Answered 5 years ago by Sleek

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Q: QuestionWill it work with MAC MINI w/ M-1 Apple Chip?

Asked 5 years ago by Hoosier1.

• A:Answer Think you buy either one for PC or one made for Apple

  Answered 5 years ago by brjames

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Q: QuestionCan you back up pictures from an Iphone 12 to it?

Asked 5 years ago by JJfunhouse.

• A:Answer Yes I have done it and it is very user-friendly.

  Answered 5 years ago by bigskyRiderVerified Purchase

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Q: QuestionWill this work with Windows Vista?

Asked 5 years ago by Steve.

• A:Answer Yes.

  Answered 5 years ago by fausteus73

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Q: QuestionCan this drive (not any software that comes with it) be used with Windows XP? I just need a backup drive.

Asked 5 years ago by XPtroglodyte.

• A:Answer Yes, it can be used exclusively for storage and is compatible with all Microsoft software versions.

  Answered 5 years ago by fausteus73

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Q: QuestionWill the Ps5 support this extended storage.

Asked 5 years ago by Kyle.

• A:Answer Yes.

  Answered 5 years ago by fausteus73

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Q: QuestionWill this work as an external hard drive for a PS5?

Asked 5 years ago by Kam.

• A:Answer yes it will

  Answered 5 years ago by Chandler

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Q: QuestionThis compatible with ps5 ?

Asked 5 years ago by Boosiehead.

• A:Answer Yes. This an any USB 3.0 external hard drive can be used as additional storage for the PlayStation 5 (and Xbox Series X/S). However, you can only use the drive to play PlayStation 4 games. Games designed for PS5 must be run from the system's internal drive. This is the same for the new Xbox Series X/S systems - only Xbox One, Xbox 360, and Original Xbox games can be stored and run from the USB 3.0 drive. Xbox Series X/S games must be run from the internal drive.

  Answered 5 years ago by TroyVerified Purchase

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Q: QuestionEill this work with playstation 5

Asked 5 years ago by LPNnurse.

• A:Answer I'd go with the seagate external hard drive. This one crashes and deletes your files.

  Answered 5 years ago by Madmom

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Q: QuestionHello, Is this compatible with the PS5?

Asked 5 years ago by Lucky.

• A:Answer Hi Lucky, Please be informed that the WD My Passport drive is a plug and play device tested and designed only for Windows and Mac computers for seamless operation. Moreover, Please check with the host device vendor for compatibility information. To know more about the drive refer to the link: http://products.wdc.com/library/AAG/ENG/4078-705155.pdf -Need Help? Please see our "'Contact Us" page for information.

  Answered 5 years ago by Western Digital Team

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Q: QuestionDoes this work on the Xbox one/one S?

Asked 5 years ago by Fuddle.

• A:Answer Hi Fuddle, Please be informed that the WD My Passport drive is a plug and play device tested and designed only for Windows and Mac computers for seamless operation. Moreover, for XBOX, you can consider the WD Gaming Drive Accelerated for Xbox One. Please refer to the link mentioned below to know more about the WD Gaming Drive. https://shop.westerndigital.com/products/portable-drives/wd-gaming-drive-accelerated-for-xbox-one-usb-3-0-ssd#WDBA4V5000AWB-WESN  Need Help? Please see our "'Contact Us" page for information

  Answered 5 years ago by Western Digital Team

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