“Got this a few months ago. I merged all my important data into one "reliable" hard drive. Only used it twice. Now when I connect it, it just goes click-click-click-click-click-click. What happened? Still within warranty but my data is stuck on it. Help!”
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My bestpiece of advice is never trust just one drive with all your data. Do some research about backups and start doing that. You’ll need to warranty that drive or send it to a data recovery firm. If you have critical data on there and you need to recover it do not power it up anymore. The click of death failure, which is what you described, is usually caused by damage on the platters. Pieces flake off and sand the surface causing more damage. Leave it off and get it to the recovery firm ASAP.
Sorry, there was a problem. Please try again later.Hi Peter, Please run diagnostics using WD Drive Utilities to determine the health status of the drive. https://support-en.wd.com/app/answers/detail/a_id/13880 Need Help? Please see our "'Contact Us" page for information.
Sorry, there was a problem. Please try again later.Clicking sound is most likely the drives read/write head not moving correctly. That typically means the drive is dead I'm afraid. There are company's that can recover data from the drive if it is anything critical. If not you can replace the drive if it's under warranty.
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