Customers frequently mention the My Passport 5TB External Hard Drive's ample storage, ease of use, and reliability as major advantages. The drive's compact size and reasonable price are also appreciated. Some customers have noted concerns regarding the included backup software, occasional noise, and the device getting warm during use.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 2,826 reviews
Pros mentioned:
Storage
Rated 5 out of 5 stars
Love this HD! Saved my job!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I needed to turn in some projects for my job, and this helped immensely. I was able to handover everything my boss needed, and not worry about taking out space on my computer.
I would recommend this to a friend
Rated 5 out of 5 stars
Reliable Throughout The Years
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Trusted Brand - I've been using these for years, and they haven't failed me, yet, although other brands have. I get a new one every so often, just to make sure, since nothing lasts forever, but my stack of old ones going back many long years are all still good. These are the only ones I ever trust to backup my lifetime of photos and important documents.
I would recommend this to a friend
Rated 5 out of 5 stars
Love This Hard Drive!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I love Western Digital My Passport 5tb External Hard Drives. I have purchased several. Always easy to plug in and start adding files. Just don’t ever delete the files that come on it. My nephew has done that before and couldn’t get his to respond. They are great. I highly recommend to everyone!
I would recommend this to a friend
Pros mentioned:
Reliability, Storage
Rated 5 out of 5 stars
Solid Choice
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Posted . Owned for 11 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Finally filled up the entire drive, and Id say it really does the job it needs to do. No errors, Fast, and works great!
I would recommend this to a friend
Pros mentioned:
Ease of use, Storage
Rated 5 out of 5 stars
Good portable HD
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Solid amount of storage I used for my media folder (music/movies) to have more free space on my main computer. Was easy to use and the portability/ability to interchange between computers allows me to listen to my music even at my office job.
I would recommend this to a friend
Rated 5 out of 5 stars
Fast and Easy
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Posted . Owned for 9 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Use it mostly for videos and edits I make, work and even for hobby projects on the side, been great purchase since. Been trusting and using WD products since Highschool, and that was 7 years and still trusting their products.
I would recommend this to a friend
Rated 5 out of 5 stars
Great low coast external storage
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Nice product, works well and performance is good.
I had to reformat for Mac use to AFPS but not a big deal
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Most stable HDD, portable, and best bang for buck
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Largest hard portable hard drive I could find that didn’t need its own power supply from the maker of the safest drives. I’d never use anything other than Western Digital. I just wish I could get these in 10Tb or larger. I put a strip of Velcro on the bottom so I could mount it in my MacBook case, my MacBook will hold 4 on the screen before the weight gets to much. Would like to see USB-C only cords though with an adapter for USB-A instead of vice versa, but one can obtain cheap cords elsewhere.
I would recommend this to a friend
Pros mentioned:
Reliability, Storage
Rated 5 out of 5 stars
Expand PS5 storage for PS4 games
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought this to expand my PS5 storage, Instead of using the SSD drive I’ll use this for the PS4 games which they don’t need the SSD that the PS5 games need, so far the hard drive it’s being working flawless, totally recomendable.
I would recommend this to a friend
Pros mentioned:
Reliability, Storage
Rated 5 out of 5 stars
Western Digital Hard Drives Are The Best
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Best Buy had plenty of hard drives to choose from. This WD external hard drive was a bargain for the storage capacity and has been reliable so far!
I would recommend this to a friend
Pros mentioned:
Storage
Rated 5 out of 5 stars
WD Passport 5 GB Backup Drive +++
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
An updated version with more storage space, this backup device is my second purchase. WD has done a great job by now providing a refined 3rd party software that easily backs up any computer and provides an easy way to pick and choose files, folders or complete multi-drive restoration.
I would recommend this to a friend
Rated 5 out of 5 stars
Compact and Fast
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is a gem. It took lot less time than I was told it might to transfer 300,000+ photos (almost 2TB) from my internal HD to this external one. Not only did it open up space on the 2TB drive, but it now allowa me to access the photos on two separate computers by using the modern version of an old A/B switch. Picture shows A/B switch with Passposrt, printer USB flashdrive and camera card attached to two computers.
I would recommend this to a friend
Pros mentioned:
Storage
Rated 5 out of 5 stars
Useful expansion for your game system!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I got this for my new XBox Series X. It was a piece of cake; just plug it into the USB on the back and follow the standard procedure for formatting.
(NOTE!) You cannot use this as the installation drive for XBox Series X-specific games. You’ll know which ones fit this criterion because it has an X | S logo on the tile on the game list. You can install and play XBox One and XBox 360 games directly from the drive, and you can move XBox X | S games to it for storage when you need more room on the internal memory. Just keep in mind that you will have to move the X | S game back before playing.
I would recommend this to a friend
Rated 5 out of 5 stars
No problems.
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought this drive to store my DVD and CD collection. I have had no problems with it, and am able to plug it into my TV and watch movies from it.
I would recommend this to a friend
Pros mentioned:
Storage
Rated 5 out of 5 stars
WD 5T
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is third one I’ve purchased. Great for backup and moving files from one source to another.
I would recommend this to a friend
Pros mentioned:
Storage
Rated 5 out of 5 stars
Looking for quality and memory well here it is
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great durable product and plenty of space , I currently use it for my unreal engine projects on my PC and haven’t had any problems, this is a great external memory drive for big projects
I would recommend this to a friend
Pros mentioned:
Storage
Rated 3 out of 5 stars
Holds the data---ish
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought 7 of these for work after a data problem. They work fine and are plenty fast. They hold the full spec of data. Of the 7 two just plain quit after 6 months. Two more failed after a minor surface shock. I work professionally in IT and when I say minor surface shock, I mean just that. The minor shock killed two of the drives. There is no pulling the drive out and attempting any data recovery. It is not an adapter but a proprietary interface board.
I would recommend this to a friend
Brand response from Western Digital Team
Posted .
Hello, We're extremely sorry to hear about your shopping experience, We'd request you kindly write us at (https://support-en.wd.com/app/askweb) and our support team will be more than happy to help.
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Convenient Travel Storage
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love WD products! The Passport is so convenient for travel. Any projects or files that I’m working on, I move over to the Passport, pop it in my travel bag with my laptop and I’m on my way. Once I’m at my destination, I’m able to jump back into work without skipping a beat.
I would recommend this to a friend
Pros mentioned:
Storage
Rated 4 out of 5 stars
Ample and Fast
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Posted . Owned for 10 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great little drive. Ample storage and fast transfer speeds make this a valuable local storage option
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
All your files in the palm of your hand
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Posted . Owned for 1.5 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Compact, durable, easy to connect, and did I mention portable. Why risk not having the information you need. Take it with you! Worked quite well even running through a 4 port USB connector.