“I have a webroot cd that I purchase 11/13/2017 but Ican not download it”

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• I had a problem at first too. 1.) If the CD doesn't start automatically -- go to where it is filed and start the exe. run. 2.) When I put in my security code, it wouldn't accept it. Puzzeled me! I finally figured out what I took to be a number '8' in the code was REALLY the letter 'B" -- then it downloaded for me!

  Answered by Izzy 7 years ago

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• Please reach out to our Customer Support Team at your convenience. They will be glad to help you activate your Protection. Support Number: 1-866-612-4227 M-F 7am−6pm MT Send us a Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp Warm Regards, Josh P. Digital Care Coordinator

  Answered by WebrootTeam 7 years ago

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