A:AnswerHello Cat, the Grease Filter can be cleaned with mild soap and water and the Charcoal Filter can not be cleaned that will need to be replaced every 6 months. We hope this helps.
A:AnswerHi! This particular model doesn't have a "Warm" or hold and warm feature. There is a sensor one-touch "re-heat" cycle however you may be able to utilize for this purpose. You can find a description for this feature, and all the other features on this Over the Range Microwave at the following link: https://bit.ly/3jPZ0OS We hope this helps!
A:AnswerHi! We recommend the unit be plugged into an outlet. Here is a link to the installation guide for this model.https://bit.ly/3BjEg7Z Page 3 will have the electrical requirements for this Microwave. We hope this helps!
A:AnswerHi Shannon. This model does come with the add 30-second option which will start the Microwave as soon as the option is hit. If more time is needed, you may press the button again until the desired time is reached.
A:AnswerI had the same issue with a roof vented microwave. It seemed to leak air out the left front grill but when I had something that was cooking and creating smoke, the microwave vented it to the outside just fine with no smoke coming into the house from the "air leak".
A:AnswerHey Roy, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. We recommend that a certified technician perform repairs. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A We hope this helps.
A:AnswerThe opening between my cabinets is 36 inches wide, but the microwave is only about 30 inches. My old microwave is also 30 inches wide, but there are steel plates on both sides to cover the difference between the 36-in opening and the 30-in microwave width. Do those plates come with this purchase? If not, do the installers have them and install them if I get the option for installation?
A:AnswerHello AXNJXN! We are terribly sorry to hear about your concern. We would recommend contacting Whirlpool® at 800-253-1301. We are available Monday & Tuesday 8 AM - 8 PM and Wednesday through Friday 9 AM - 7 PM. They will be better able to assist you.
A:AnswerUnless you have a space over the oven were the cabinets are, I wouldn’t put a microwave in. I have 17” between microwave and oven. Hope that helps.
