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Hi! The first thing we need to do is make sure that your unit had all of the included parts. You can find that information, by going to the "Installation guide" linked here: https://bit.ly/3BjEg7Z and look at page 2 for the included parts. If, after looking at that you still have concerns, please don't hesitate to reach out to us for direct assistance at Whirlpool 866-698-2538 M-F 8 AM to 6 PM ET. We hope this helps.
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