Questions & Answers

Q: QuestionDoes this microwave have cooktop lighting?

• A:Answer Yes, this microwave has adjustable cooktop lighting.

Q: QuestionCan the turntable be removed for cleaning?

• A:Answer Yes, the turntable is removable and dishwasher-safe.

Q: QuestionAre there preset programs available on this microwave?

• A:Answer Yes, this microwave has ten preset programs available.

Q: QuestionIs there a way to quickly add cooking time?

• A:Answer Yes, you can quickly add 30 seconds to the cooking time.

Q: QuestionWhat is the maximum airflow capacity of the fan?

• A:Answer The maximum airflow capacity of the fan is 300 cubic feet per minute.

Q: QuestionDoes this microwave have a nightlight feature?

• A:Answer Yes, this microwave includes a nightlight feature.

Q: Questionthis microwave is set up with a recirculating vent. where does it vent out? front ,rear , or side?

Asked 7 years ago by mike.

• A:Answer The vent is on the top rear as with most over the range microwaves. You can vent it traditionally (ie to an outside vent) or recirculate it, which means just that--the air recirculates as opposed to being vented outside. There is an air filter used for this that comes with the unit. I have done it both ways, depending on the house. In my opinion it's always better to vent outside but sometimes there may not be an existing outside vent to attach to so unless you want to make one by cutting a hole through an outside wall, you would simply use the recirculating option. Hope that helps!

  Answered 7 years ago by MacComputerUserVerified Purchase

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Q: QuestionHow does this model vent? Out a back vent to the home exterior or is it recirculating from above the range back out into the kitchen?

Asked 8 years ago by Bea.

• A:Answer This can be vented outside.

  Answered 8 years ago by CommunityAnswer

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Q: QuestionAre mounting plates the same on all Whirlpool over counter microwaves the same. Replacing MH1140XMB-4 with WMH31017HZ. Curious if I can use same bracket? Thanks

Asked 8 years ago by Bob.

This question was asked about the related product: Whirlpool - 1.7 Cu. Ft. Over-the-Range Microwave - Stainless Steel

• A:Answer I was able to use the the same mounting rack from a very similar Whirlpool I had professionally installed 9 years earlier. Some plastic piece on the door latch actuator broke on the old whirlpool microwave that I used several times a day. Although this could be a cheap fix "if" one properly takes apart and puts back together, I decided to just buy a new microwave. I was lucky and the mounting plate was exactly the same. My wife and I were able to just slip the new microwave in and tighten down the bolts.

  Answered 7 years ago by Chuck

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Q: QuestionDoes this unit vent to the outside?

Asked 8 years ago by bookmom.

• A:Answer yes, you just have to flip the fan when you get it to point the fan either out of the back or out of the top, depressing on if you have venting going out a back wall, or up to the roof. otherwise, if you don't flip the fan, it will recirculate the air.

  Answered 8 years ago by Anonymous

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Q: QuestionThis has a rack in it. Is it microwave safe? If not is it an oven also? Why the rack?

Asked 7 years ago by Shermie.

This question was asked about the related product: Whirlpool - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking - Black Stainless Steel

• A:Answer The rack is safe for microwave use. It is so you can heat two dishes at a time. However, they recommend removing it if only heating one item. That I do not really understand. I was leaving it in place when only heating on lower level and it was fine. But, when I placed a bag of popcorn on the bottom, it sparked when the paper bag inflated and touched the rack above it. Fortunately, no harm was done. Luckily it removes very easily because I really do not want to store it someplace else.

  Answered 7 years ago by MaybelineVerified Purchase

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Q: QuestionDoes this item come with a mounting kit, or is that sold separately? I did not see it listed in the items specifics.

Asked 8 years ago by Jerri.

This question was asked about the related product: Whirlpool - 1.7 Cu. Ft. Over-the-Range Microwave - Stainless Steel

• A:Answer Hi Jerri, the Mounting Kit is supplied with your Microwave. Hopefully this information is beneficial to you. Thank you for your inquiry regarding our Whirlpool appliances!

  Answered 8 years ago by WhirlpoolTeam

  
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Q: Questionwhere is the wire/plug located? back or top of the microwave?

Asked 6 years ago by p.

This question was asked about the related product: Whirlpool - 1.7 Cu. Ft. Over-the-Range Microwave - White

• A:Answer The plug is on top towards the right side

  Answered 6 years ago by FishVerified Purchase

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Q: QuestionCan this microwave be used over a gas stove or does it not matter?

Asked 7 years ago by Islandgrl0609.

• A:Answer Yes, this product is suitable for use above electric or gas cooking products up to and including 36" (91.4 cm) wide.

  Answered 7 years ago by CommunityAnswer

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Q: Question1. If we put this over our oven and there's no back hole or ventilation, does it have the capability of ventilating itself without one? 2. Does it require any special installation? 3. Does it have a trim kit as part of it?

Asked 8 years ago by Neednewmicrowave.

This question was asked about the related product: Whirlpool - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking - Black Stainless Steel

• A:Answer Hi Neednewmicrowave, thank you for you inquiry. This model comes from the factory set up for a recirculating installation, but can also easily be converted to an exterior installation.

  Answered 8 years ago by WhirlpoolTeam

  
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Q: QuestionDoes this unit use the auto range fan that goes on anytime the stove below is in use? My sister had one like that and it was the most annoying thing I ever experienced, next to shingles!

Asked 6 years ago by Lily4510.

• A:Answer Not at all. This is the very best microwave I have ever owned and I have owned many. This is quieter, has more functions, larger, and we love it. I love the Whirlpool microwave and absolutely recommend it highly.

  Answered 6 years ago by GLO53Verified Purchase

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Q: QuestionAre any of the numbers on the keypad “one touch” buttons? For instance, if I just close the microwave and press the number “1,” will the microwave immediately start heating for one minute? If so, how many of the numbers include this one touch option?

Asked 7 years ago by AngiePangee.

• A:Answer The numbers are not, but there is a +30 seconds button that will start it cooking right away. I usually just press that twice for one minute cooking.

  Answered 7 years ago by MellyV27Verified Purchase

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Q: QuestionHow long is the power cord

Asked 6 years ago by Billman.

• A:Answer Billman, the power cord is going to be about 4ft in length.

  Answered 6 years ago by WhirlpoolTeam

  
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Q: QuestionWhat's the difference between Whirlpool OTR microwave WMH31017HS and WMH31017HZ?

Asked 7 years ago by KenPatty.

This question was asked about the related product: Whirlpool - 1.7 Cu. Ft. Over-the-Range Microwave - Stainless Steel

• A:Answer Fan is 300 CFM on HS and 330 CFM on HZ (HZ has stronger fan).

  Answered 5 years ago by Matt

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