Questions & Answers
- Model:
- WMH31017HS
- |
- SKU:
- 5900311
Q: QuestionHow do you access filter to change it
Asked by Janice.
- A:Answer Hello! For model WMH32519HB, Whirlpool® Microwave, Grease filters: Grease filters are on the underside of microwave oven. Clean monthly or as prompted by Filter Status indicator. Slide the filter away from the tab area, and drop out the filter. To reinstall, place end of the filter into the opening opposite the tab area, swing up the other end, and slide it toward the tab area. Charcoal filter: The charcoal filter is behind the vent grille at the top front of the microwave oven. The charcoal filter cannot be cleaned and should be replaced about every 6 months. Remove 2 screws on the vent grille, slide the vent grille to the left, tilt it forward, lift it out, and remove the filter. To reinstall, place the filter into its 2-hook area with the wire mesh side to the front. Replace the vent grille by inserting the 3 bottom latch hooks of the vent grille into the front holes, tilt the vent grille backwards, slide it to the right, and secure with screws.
Answered by WhirlpoolTeam

Q: QuestionJust replaced the light on my microwave over the stove will not cut off when the on off button is pressed
Asked by Anonymous.
This question was asked about the related product: Whirlpool - 1.7 Cu. Ft. Over-the-Range Microwave - Stainless Steel
- A:Answer Hello, We apologize for the concerns with your Microwave. Please follow the Troubleshooting Link. https://tinyurl.com/2yu7ayba Select Operation > Lighting Concerns > Cooktop Light Staying On - Over-the-Range Microwave. If these steps do not resolve your issue, we recommend contacting Whirlpool® at 800-253-1301. We are available M -F 8 am to 6 pm EST. They will be better able to assist you.
Answered by WhirlpoolTeam

Q: QuestionCan my over the range microwave be used in an open base cabinet?. We won’t need the light or to vent it. Will be using it for a minute at a time
Asked by Sweetie.
- A:Answer Hello, This Microwave Hood Combination, model WMH31017HS, is not suitable for use in an open base cabinet due to ventilation, mounting, and safety concerns. Thank you for your inquiry on our Whirlpool® appliances.
Answered by WhirlpoolTeam

Q: QuestionCan it be used to 220 volts ?
Asked by CristinaL.
- A:Answer Hello, This Microwave, model WMH31017HS, has a standard 3-prong power cord. Please see the Installation Guide for additional Electrical Requirements. https://tinyurl.com/mvbfsu9t Thank you for your inquiry on our Whirlpool® appliances.
Answered by WhirlpoolTeam

Q: QuestionWhen does the one hundred ninety nine dollar sale end?
Asked by Sus.
- A:Answer Hello, We are sorry to hear about this concern. Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps.
Answered by WhirlpoolTeam

Q: QuestionHow many bulbs are there under the microwave for the stove lighting
Asked by Anonymous.
- A:Answer Hello, This Microwave, model WMH31017HS, has one (1) cooktop light bulb. Thank you for your inquiry on our Whirlpool® appliances.
Answered by WhirlpoolTeam

Q: Questiondoes tt vent into the kitchen
Asked by Anonymous.
This question was asked about the related product: Whirlpool - 1.7 Cu. Ft. Over-the-Range Microwave - White
- A:Answer Hello, Thank you for your inquiry on our Whirlpool® appliances. This Microwave, model WMH31017HW, is Factory-set for recirculation venting, however, it can be installed for Wall Venting or Roof Venting if desired. Please see the Installation Guide. https://tinyurl.com/2tu23eeu We hope this helps!
Answered by WhirlpoolTeam

Q: QuestionDoes this need to be vented to the outside
Asked by Anonymous.
- A:Answer Hello, Thank you for your inquiry on our Whirlpool® appliances. This Microwave, model WMH31017HS, is Factory-set for recirculation venting, however, it can be installed for Wall Venting or Roof Venting if desired. Please see the Owner's Manual https://tinyurl.com/mvbfsu9t We hope this helps!
Answered by WhirlpoolTeam

Q: QuestionWhat model replaced whirlpool microwave model 1162vs-1?
Asked by Anonymous.
- A:Answer Hello, We are unable to locate the model provided. To better assist you, could you please provide the complete model number of your current Microwave? Thank you for your inquiry on our Whirlpool® appliances.
Answered by WhirlpoolTeam

Q: QuestionOur current over the oven microwave broke. Its model is wmh31017hz09. What are the models o microwave should we buy? Is this one working?? thanks
Asked by Lucas.
- A:Answer Hello! We are sorry to hear about your concern. This Microwave can be serviced, if you are looking to repair it, we recommend contacting Whirlpool® at 800-253-1301. We are available M -F 8 am to 6 pm EST. They will be better able to assist you. If you want to replace it, this model is still available, along with other comparable models on Best Buy's website. Hope this helps!
Answered by WhirlpoolTeam

Q: QuestionHi, does this come with a mounting bracket?
Asked by Narteaga.
- A:Answer Hello, This Microwave, model WMH31017HS, does come with the mounting bracket for installation. Please refer to the Installation Instructions for additional information. https://tinyurl.com/2wr2pm7y Thank you for your inquiry on our Whirlpool appliances.
Answered by WhirlpoolTeam

Q: QuestionWhere can I get the replacement fuse for my whirlpool microwave model wmh53520cs2?
Asked by Jake.
- A:Answer Hello, We are sorry to hear about your concern. You can visit https://www.repairclinic.com to see if the part can be ordered. Here is a link to the Parts list for your Microwave, model WMH53520CS2. https://tinyurl.com/2zumu93k For additional assistance, we recommend contacting Whirlpool® at 800-253-1301. We are available M -F 8 am to 6 pm EST. They will be better able to assist you.
Answered by WhirlpoolTeam

Q: Questionlight doesnt work. put new bulb in and doesnt shut off
Asked by grandma.
- A:Answer Hello, We are sorry to hear about your concern. Please follow the link to Troubleshoot this issue. Select Operation > Lighting Concerns > Cooktop Light Staying On - Over-the-Range Microwave. https://tinyurl.com/3kj925hs Hope this helps!
Answered by WhirlpoolTeam

Q: QuestionIs this comparable to Samsung model me18h704sfs
Asked by Evan.
- A:Answer Couldn't say. I bought this to replace earlier version of Whirlpool microwave and it happened to be on sale at a greatly reduced price. I don't see how any microwave would be much different from another.
Answered by Anonymous
Q: QuestionWhere and how much does it cost to order the front panel?
Asked by Sunshine.
- A:Answer Hello! We are sorry to hear about your concern. We would recommend contacting Whirlpool® at 800-253-1301. We are available M -F 8 am to 6 pm EST. They will be better able to assist you.
Answered by WhirlpoolTeam

Q: Questionwhat if this microwave is longer, and there's tile. can they still install it for the same price?
Asked by dollboy2020.
- A:Answer Hello! We are sorry to hear about this concern. Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps.
Answered by WhirlpoolTeam

Q: QuestionWhat is the minimum cut out depth this microwave will fit in?
Asked by Tina.
This question was asked about the related product: Whirlpool - 1.7 Cu. Ft. Over-the-Range Microwave - Stainless Steel
- A:Answer Please visit page 3 of this link for the cutout specifications of this microwave. https://s3.amazonaws.com/sm-backend-production-attachments/installation-instructions-w11359526-reva.pdf
Answered by WhirlpoolTeam

Q: Questiondoes this unit include the wall bracket for mounting?
Asked by Anonymous.
- A:Answer Yes this will be part of the installation hardware.
Answered by WhirlpoolTeam

Q: QuestionDoes it has lights and what kind of lights
Asked by Ingrid.
This question was asked about the related product: Whirlpool - 1.7 Cu. Ft. Over-the-Range Microwave - Stainless Steel
- A:Answer Hello! Yes, this model has incandescent surface and interior lights. Thank you for your inquiry on our Whirlpool appliances.
Answered by WhirlpoolTeam

Q: QuestionWhat is t he wattage?
Asked by Carlyn.
- A:Answer Carlyn, this model is 1000 watts.
Answered by WhirlpoolTeam

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