“Model WMH31017HZ , just installed. Turntable will not move when weight is in "center", result, no turn, no heat. HOWEVER, coffee mug on perimeter of table, it rotates and heats. Tried plate with mug in center, no turn, no heat. Please advise.”
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Hey AB, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
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