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Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience with your Refrigerator, as we always try to do our best to provide our customers with the best support possible. Please see the link from some troubleshooting tips for this concern. https://tinyurl.com/ze5dbvu6 If this does not resolve your concerns, please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you.
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