A:AnswerHello JackieMac! We are terribly sorry to hear about your concern. We would recommend contacting Whirlpool® at 800-253-1301. We are available Monday & Tuesday 8 AM - 8 PM and Wednesday through Friday 9 AM - 7 PM. They will be better able to assist you.
A:AnswerHello Cookie! The model WRS321SDHZ can take up to 24 hours to produce the first batch of ice. You can read more about this on page 13 of the use and care guide at the following link: https://bit.ly/3r0Wtpa We hope this information is helpful!
A:AnswerHi foiler, we recommend having a look at the installation guide, linked here: https://bit.ly/3zmfdRb pages 3-4 for instructions on how to level and align the doors. If after trying that, you are still having issues, please feel free to reach out to us at 866-698-2538 Mon-Tues 8 AM-8 PM Wed-Fri 9 AM-7 PM EST for further assistance.
A:AnswerHi Steve! You can find the instructions on how to alleviate that situation by going to page 5 of the Installation Guide, linked here" https://bit.ly/3zmfdRb If, after following the steps listed there, you are still having this issue, please reach out to us directly at 866-698-2538 Mon-Tues 8 AM-8 PM Wed-Fri 9 AM-7 PM EST for further assistance. We hope this helps!
A:AnswerPlease reach out to Best Buy Customer Care at 1(888)237-8289 for further assistance. They would be able to further assist you. We hope this helps.
A:AnswerClearly they are not adjustable. I can see that in my freezer. But when I pulled out the top shelf, the rubber edging on the back of the shelf stayed in the freezer. I'm wondering if I broke my shelf or it is supposed to do that.
A:AnswerHi Unsure, this unit doesn't have a sound rating, however, with today's more efficient compressor technology, these units tend to run less and more quietly. We hope this helps.
A:AnswerHi Noises, the ice maker can make cracking and popping noises especially when dropping ice. For the door we recommend checking that it was properly installed. You can find the instructions on how to do this on page 4 of the Installation Guide, linked here: https://bit.ly/3zmfdRb If you continue to have issues after checking, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare or give us a call at (866) 698-2538 Mon–Tue: 8 a.m.–8 p.m. EST, Wed–Fri: 9 a.m.–7 p.m. EST for further assistance. We hope this helps!
A:AnswerI don't actually have an answer for your question that isn't just there is an on off button but I just wanted to thank you for asking the question in the first place because I am so confused. I have never had an ice maker that doesn't appear to have an arm but there is not one and I was thinking maybe they forgot to attach it or something when they delivered it but apparently it has some other shut off feature for when the ice is full I don't know. Now I just hope it produces ice.
