Questions & Answers

Q: QuestionWhat is the interior width and depth of the freezer?

Asked 8 years ago by JK24.

• A:Answer 24 deep wall with 14 inch deep shelves makes room for the door shelves and 18 inch wide

  Answered 7 years ago by apnuVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionIs the only difference between WRS571CIHZ and WRS517CIDM that CIHZ has the Fingerprint Resistant Stainless Steel and CIDM has Monochromatic Stainless Steel? I spoke with Whirlpool Customer Service and as CIHZ is new 12/17 the operator wasn't 100% sure.

Asked 8 years ago by JLB.

• A:Answer The WRS571CIHZ is the newer model and it has the fingerprint resistant stainless steel finish, inside its the same. The only other difference I noticed was that the doors are no longer flat, but curve towards the middle slightly. It looks really nice, I bought it a couple weeks back and I am really happy with it so far. Regards, Tony

  Answered 8 years ago by TonyRodVerified Purchase

  Helpful (1)Unhelpful (1)ReportAnswer this question

Q: Questioni submitted that first question about ice maker because the initial description of this item said NO ice maker, and since then you have changed the NO to a YES. can you please delete my question?

Asked 8 years ago by desi.

• A:Answer Yes..there is an ice maker on the door.

  Answered 8 years ago by BeachGrammyVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionTo Whirlpool: This refrigerator is listed in the description and specs as fingerprint resistant. It is model WRS571CIHZ. I believe it is new for this year, 2018. Why do you say it is not?

Asked 8 years ago by Puzzled.

• A:Answer Hi Puzzled, the model WRS571CIHZ is a fingerprint resistance Refrigerator. We do apologize for any confusion. Thank you for your inquiry regarding our Whirlpool appliances!

  Answered 8 years ago by WhirlpoolTeam

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionLooking for butter shelf can it be purchased for whirlpool side by side cabinet depth 20.5 water and ice in door

Asked 3 years ago by Lele.

• A:Answer yes

  Answered 2 years ago by yummy

  Helpful (0)Unhelpful (1)ReportAnswer this question

Q: QuestionMy refrigerator model WRS571CIHZ has a wrapped up coiled plastic hose behind the lower bin hooked up to a connector. Is that supposed to be cut and reconnected and use for the water line, ice maker ?

Asked 3 years ago by Bond.

• A:Answer Hello Bond! We are terribly sorry to hear about your concern. We would recommend contacting Whirlpool® at 800-253-1301. We are available M -F 8 am to 6 pm est. They will be better able to assist you.

  Answered 3 years ago by WhirlpoolTeam

  
  Helpful (0)Unhelpful (1)ReportAnswer this question

Q: QuestionAll four of the refrigerator door shelves appear to have a diagonal crack towards the left side. My husband says it’s the design. Who’s correct?

Asked 4 years ago by Alaskangal66.

• A:Answer Mine has NO cracks.

  Answered 3 years ago by thejudgeVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionDoes this model have a fresh flow air filter. I see a spot in the inside top left corner but there's Styrofoam in it.

Asked 4 years ago by Anonymous.

• A:Answer yes

  Answered 4 years ago by AnonymousVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: Questioncan i permanently change the default for the measured fill feature?

Asked 4 years ago by default.

• A:Answer YES! I changed it to 10oz. default to fill tall water bottles with two cycles of the measured fill button. My water glasses hold 10 oz. Just recalibrate for 10 oz. (1-1/4 C) instead of 8. The read out will still display 8 oz but fill 25% more water. Lie to the robot, it will never know. Tell your cook friends to avoid spills.

  Answered 3 years ago by GregRobb

  Helpful (12)Unhelpful (4)ReportAnswer this questionShow more answers (2)

Q: QuestionDoes this model have zero clearance hinges? Any idea on minimum side space for doors to open?

Asked 4 years ago by ndpurgat.

This question was asked about the related product: Whirlpool - 20.6 Cu. Ft. Side-by-Side Counter-Depth Refrigerator - Black

• A:Answer Hi,ndpurgat. When installing your refrigerator next to a fixed wall, leave a 2" (5.08 cm) minimum space on each side to allow the doors to swing open. We hope this helps.

  Answered 4 years ago by WhirlpoolTeam

  
  Helpful (0)Unhelpful (1)ReportAnswer this question

Q: QuestionHello, I remove the styrofoam. Now what? Thank you

Asked 4 years ago by Debbie.

• A:Answer Hi Debbie, If you are needing assistance with installing the appliance we would recommend reviewing the installation instructions or contact an installer for further assistance. We hope this helps.

  Answered 4 years ago by WhirlpoolTeam

  
  Helpful (0)Unhelpful (1)ReportAnswer this question

Q: QuestionThere is a tight space between my front door and kitchen. It’s about 29.5”. My question is can the handles be taken off and put back on after getting through the narrow space?

Asked 5 years ago by Anna.

• A:Answer yes. easily done. An allen wrench is provided in the packet given with the refrigerator.

  Answered 5 years ago by refrigreviewVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionCan someone please tell me the dimensions of the water dispenser opening? I bought a GE and the opening is too small to put a cat bowl, also the water dispenses very slowly. I'm returning it and wondering if this model has the same issues.

Asked 5 years ago by RW.

• A:Answer 9 3/4 wide, 4 1/2 deep to pad

  Answered 3 years ago by Anonymous

  Helpful (0)Unhelpful (1)ReportAnswer this question

Q: QuestionAre the door hinges recessed when opening, or do I need clearance beyond the counter to allow for this?

Asked 7 years ago by Leeners.

• A:Answer They are recessed.

  Answered 6 years ago by ChipVerified Purchase

  Helpful (0)Unhelpful (1)ReportAnswer this question

Q: QuestionI just bought this fridge.Do I need to buy any accessories for installation?

Asked 7 years ago by Lisa.

• A:Answer There is a hose for the ice maker connection you will need, I am pretty sure that is all we needed.

  Answered 7 years ago by AnonymousVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (3)

Q: QuestionHow much clearance does this model need in the back for the plug and hoses ? My current fridge sits 2 1/4" off the wall.

Asked 7 years ago by AmandaC.

• A:Answer According to the manual, a minimum of 1" is required. Mine sits almost 2" away from the wall.

  Answered 6 years ago by Phrog

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionWill a full size frozen pizza fit from grocery store in freezer?

Asked 7 years ago by BMW.

• A:Answer yes

  Answered 7 years ago by apnuVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionWhat is the height of the refrigerator case? The provided specs list the height that top of hinge. I assume that the hinge is taller that the case/body of the fridge. I have 68”clearance for the case/body, but the hinge would can be taller.

Asked 8 years ago by JA.

• A:Answer JA, the height of the Refrigerator to the top of the cabinet is 68 5/8". The overall height, to the top of the door hinges is 68 7/8".

  Answered 8 years ago by WhirlpoolTeam

  
  Helpful (0)Unhelpful (1)ReportAnswer this question

Q: QuestionMy refrigerator cools at 58° on the coolest setting. Am I doing something wrong?

Asked 3 years ago by Anonymous.

• A:Answer Hello! We are terribly sorry to hear about your concern. We would recommend contacting Whirlpool® at 800-253-1301. We are available M -F 8 am to 6 pm est. They will be better able to assist you.

  Answered 3 years ago by WhirlpoolTeam

  
  Helpful (0)Unhelpful (2)ReportAnswer this question