A:AnswerHello Sunshine! The water filter is located in the base grille in the front of the unit. Thank you for your inquiry on our Whirlpool appliances.
A:AnswerHello doublell! Please make sure there is no air left in the water line. We would recommend contacting Whirlpool® at 1-800-253-1301. We are available weekdays, between 8 am to 8 pm EST. They will be better able to assist you.
A:AnswerViv13, this model is only available with the water and ice dispenser in the door. For information on models available with the features you are looking for, we recommend to contact your local Best Buy dealer with your inquiry.
A:AnswerTerryG, the width of the refrigerator is 35 7/8. Hopefully this information is beneficial to you. Thank you for your inquiry regarding our Whirlpool appliances!
A:AnswerHi Babymarsh, this Refrigerator model is not a counter depth. However, you can use the link listed below to look at all of our units that are! We hope this information helps.
https://bit.ly/38iaT8t
A:AnswerHello DLMJ! We are sorry for any concern that has been raised from the warmness of your refrigerator.
The refrigerator exterior should feel warm in the area where the gaskets meet the frame. These areas are the mullion and cabinet flanges. This heat is generated by a heat loop located within the refrigerator walls near the gasket areas. This heat is necessary to keep moisture and frost from forming on the refrigerator exterior.
At times, the refrigerator exterior may feel even warmer than usual in these areas. This could last up to 24 hours. This condition may be caused by one or more of the following:
1. Initial startup of the refrigerator from room temperature
2. Loading fresh food or food that is near room temperature
3. Heavy usage during certain times of the day
If the refrigerator exterior continually feels hot in these areas, check the condenser for excessive dirt or debris and clean if necessary. Airflow blocked by lint, pet hair and dirt will cause the condenser and heat loop temperature to increase.
A:AnswerAlexandre, we are sorry to hear that your Whirlpool® Refrigerator is not producing ice. Please note that it can take 24 hours for some ice to be produced and it can take 72 hours for a full batch. If it has been past the 72 hours and you still do not have any ice, please contact us directly at 1-800-253-1301. We are open Monday-Friday from 8:00am-8:00pm and Saturday 8:00am-4:30pm EST.
