A:AnswerHi there. Thanks for your great question! We should be able to do that. To make sure both the agents who would help with the install and yourself are on the same page, we'd recommend starting this process with a free site survey. This will send an agent out there to go over the work and lock down the costs before making any purchasing decisions. If this interests you, please give us a call at (800) GEEK-SQUAD or (800) 433-5778 to get started.
A:AnswerThis answer (non answer) is total waste. I have the same question. The person did not ask how much the cost just whether there is an extra cost to drill a hole.
The answer is either YES or NO it's included, period. What you answered implies it depends on the type of wall. Please it's an exterior wall of a house, period.
I can understand not quoting the price until the location is seen but you should have said YES or NO as the person didn't ask how much.