Q: How do I determine if I need the Geek Squad - Smart Wireless Camera Setup? I thought the product sounded so simple to set up and use. How can I make this determination before I make the purchase and try to set it up on my owN?

A: I was worried about the same issue when I bought the Ring Doorbell for my elderly mother for Christmas, so I paid Best Buy to have the Geek Squad install it. When it came time to install, my mother waited through the 4-hour window to have the technicians show up, only to be disappointed when they did not. They rescheduled another appointment for which she waited, agai , only to have Geek Squad fail to show, again. After many hours on the telephone, the answer I got was the Geek Squad is "not allowed" to install in our area. I am a Platinum Plus customer, and I spend many thousands of dollars with Best Buy each year. I spent $600 on this Christmas gift for my Mother's safety many weeks in advance of Christmas, and once again I was dissatisfied with Best Buy. Honestly, ive. Had much better luck with h h Gregg on this sort of thing, and I've decided Best Buy cannot deliver the services and prices they promise.

Q: Do the security cameras have had to be purchased at Best Buy? I need installation only.

A: Geek Squad is available to help install your devices no matter where they were purchased.

Q: Does the Geek Squad install only wireless security cameras?

A: The Geek Squad does install wired cameras. You can schedule an appointment through your local Best Buy store.

Q: Hi! I have 6 outdoor cameras to be installed , how much do you guys charge ? I called geek squad and some lady answered and she told me $150 I have no clue if that for each or more all 6.

A: Great question! Our Wireless Camera Installation service that you left this question on does currently cover up to eight cameras. Please know, that especially outdoors, there can be additional charges for things such as mounting the cameras to custom surfaces. For all the details on this, please call us at (800) GEEK-SQUAD or (800) 433-5778.

Q: Does the installation of up to 4 cameras include the setup of 4 solar panels. Or do I need to get another package?

A: Hi Arreit. Thank you for your awesome question! This service does include the installation of up to 4 solar panels to go with the cameras. I hope this helps! Please let us know if you have any further questions.

Q: If I buy a camera from best buy and have the two other cameras, will Geek Squad install all three? Additionally, one of the cameras is on the second floor exterior. Would that be included? Thanks.

A: I had this exact issue. Here it is, if you purchase the cameras from best buy and they put it in there notes that there will be an additional camera. They will install it where ever you want it.

Q: I purchased a Nest outdoor camera that came direct from Nest I HAVE 3 OTHER INDOOR NEST CAMERAS INSTALLED AND THEY WORK FINE WITH MY NETWORK COMCAST ROUTER. CAN YOU INSTALL THE OUTSIDE NEST CAMERA FOR ME TO WORK WITHIN MY EXISTING NETWORK?

A: Yes, the Geek Squad is available to install both wired and wireless cameras, indoor and outdoor. They would connect the cameras to your existing network.

Q: I am looking to purchase the Nest outdoor cameras. I would like the Geek Squad installation, not third party. However, I want these on the side of my house and not sure how instalation will work for power purposes.

A: Hi there. Thanks for reaching out about this. We should be able to help out with this. Because these kinds of services can be quite complex, we normally like to start off with a free site survey and send an agent to check out the location. This allows us to make sure we're on the same page and ensure we have everything we need. To get started, you can either reach out to your local Best Buy store or contact us at (800) GEEK-SQUAD or (800) 433-5778.