The audio during my phone calls is awful.The sound goes in and out. It works well when I play music from my phone, so I don't understand why it's not working with phone calls. FYI: I'm not walking around while I'm talking. null

Question

Kole · Accepted Answer

Are you using them wirelessly for the phone call, or with the cable that has the microphone built in? I noticed with mine that call quality was pretty bad without the cable plugged in. But when the cable is plugged in, it is perfect quality. For me anyway.

Answered by Kole 8 years ago

Verified Purchase

Stevette · Answer

Mine works fine with the phone.

cruzgman21 · Answer

It sounds like there may be an issue with your blue tooth on your phone. I get the same, but when I connect my blue tooth from.my phone to my surround. So it has to do something with the phone that doesn't hold the signal strongly. I have an Android S7 Edge.

Answered by cruzgman21 8 years ago

Verified Purchase

Coreythearchitect · Answer

Return them. Mine do not do that.

Dipak · Answer

I had a similar problem with the first set of these that I bought. I returned for replacement, and they worked fine. I suggest returning for replacement, I think that they have a quality manufacturing issue.

Answered by Dipak 8 years ago

“The audio during my phone calls is awful.The sound goes in and out. It works well when I play music from my phone, so I don't understand why it's not working with phone calls. FYI: I'm not walking around while I'm talking.”

1-5 of 5 Answers