A:AnswerDue to record-breaking demand, Xbox Series X|S consoles may not currently be available. If you have not been able to pre-order, be sure to check back with Best Buy. We expect more consoles to be available November 10th.
A:AnswerWith Xbox All Access, you are purchasing the console and the entire 24-month Xbox Game Pass Ultimate membership from Best Buy at the time of purchase. The purchase is subject to Best Buy’s return policy which can be found at BestBuy.com/Returns. Please contact Best Buy for more details about returns.
For more information about Xbox All Access, please go here: https://www.bestbuy.com/site/xbox-one/xbox-all-access/pcmcat1579299055180.c?id=pcmcat1579299055180
A:AnswerThank you for your question. For information about the launch of Xbox Series X/S at your local Best Buy location, we recommend contacting them directly.
A:AnswerThank you for your question! For information on Best Buy's trade-in program, please go here: https://www.bestbuy.com/site/services/best-buy-trade-in/pcmcat133600050011.c?id=pcmcat133600050011
A:AnswerAccording to Best Buy's pre-order FAQ: "When you place your pre-order we’ll authorize your form of payment with your bank, which results in a temporary authorization hold. After a few business days, the hold should be automatically released and the funds returned to your account. Shortly before release day as your order begins final processing for shipment or store pickup, we’ll reauthorize your form of payment, resulting in another hold. Once your order ships or becomes ready for store pickup we’ll then collect payment."
For any further questions, we recommend contacting Best Buy customer service directly.
A:AnswerThank you for your question. Xbox Series X can play Xbox game discs, however an online account is required to set up your console, receive console and game updates, and play any online games.