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  • QuestionSo it is now 11:12 AM and no pre purchase availability. your answer says September 22nd at 11am EST. What is the deal?

    Asked by Anagar.

    • Answer Due to record-breaking demand, Xbox Series X|S consoles may not currently be available. If you have not been able to pre-order, be sure to check back with Best Buy. We expect more consoles to be available November 10th.

      Answered by MicrosoftOutreachTeam

  • QuestionI'm trying to pre order the xbox series x and it still says coming soon, why?

    Asked by metoo.

    • Answer Due to record-breaking demand, Xbox Series X|S consoles may not currently be available. If you have not been able to pre-order, be sure to check back with Best Buy. We expect more consoles to be available November 10th.

      Answered by MicrosoftOutreachTeam

  • QuestionWhen can I pre order the Xbox series x? I thought it was today ?

    Asked by Deans.

    • Answer Due to record-breaking demand, Xbox Series X|S consoles may not currently be available. If you have not been able to pre-order, be sure to check back with Best Buy. We expect more consoles to be available November 10th.

      Answered by MicrosoftOutreachTeam

  • Questionbeen trying to preorder. clearly couldnt have sold out in 1 min

    Asked by Jhenry388.

    • Answer Due to record-breaking demand, Xbox Series X|S consoles may not currently be available. If you have not been able to pre-order, be sure to check back with Best Buy. We expect more consoles to be available November 10th.

      Answered by MicrosoftOutreachTeam

  • QuestionDid this go on sale already? Seems other places went up, except for Best Buy.

    Asked by Brad.

    • Answer Due to record-breaking demand, Xbox Series X|S consoles may not currently be available. If you have not been able to pre-order, be sure to check back with Best Buy. We expect more consoles to be available November 10th.

      Answered by MicrosoftOutreachTeam

  • QuestionWhen can I preorder in Springfield IL? Do I go to your website?

    Asked by Jennifer.

    • Answer Due to record-breaking demand, Xbox Series X|S consoles may not currently be available. If you have not been able to pre-order, be sure to check back with Best Buy. We expect more consoles to be available November 10th.

      Answered by MicrosoftOutreachTeam

  • Questionthe preorder button is not showing up

    Asked by Anonymous.

    • Answer Due to record-breaking demand, Xbox Series X|S consoles may not currently be available. If you have not been able to pre-order, be sure to check back with Best Buy. We expect more consoles to be available November 10th.

      Answered by MicrosoftOutreachTeam

  • QuestionIs it too late to preorder if its 11 am New York Time ?

    Asked by Shay.

    • Answer Due to record-breaking demand, Xbox Series X|S consoles may not currently be available. If you have not been able to pre-order, be sure to check back with Best Buy. We expect more consoles to be available November 10th.

      Answered by MicrosoftOutreachTeam

  • QuestionWas anyone able to preorder? it's 811 pst and I don't see any option to preorder!

    Asked by Jeff.

    • Answer Due to record-breaking demand, Xbox Series X|S consoles may not currently be available. If you have not been able to pre-order, be sure to check back with Best Buy. We expect more consoles to be available November 10th.

      Answered by MicrosoftOutreachTeam

  • QuestionHas this gone live yet for pre order ive been sitting here refreshing and it hasnt given me the option to buy it

    Asked by sfgafga.

    • Answer Due to record-breaking demand, Xbox Series X|S consoles may not currently be available. If you have not been able to pre-order, be sure to check back with Best Buy. We expect more consoles to be available November 10th.

      Answered by MicrosoftOutreachTeam

  • Questionis it sold out

    Asked by Anonymous.

    • Answer Due to record-breaking demand, Xbox Series X|S consoles may not currently be available. If you have not been able to pre-order, be sure to check back with Best Buy. We expect more consoles to be available November 10th.

      Answered by MicrosoftOutreachTeam

  • QuestionIs the site down? Cant seem to preorder!

    Asked by LarryA.

    • Answer Due to record-breaking demand, Xbox Series X|S consoles may not currently be available. If you have not been able to pre-order, be sure to check back with Best Buy. We expect more consoles to be available November 10th.

      Answered by MicrosoftOutreachTeam

  • QuestionHow do I pre order? I do not see any option to pre order.

    Asked by preordernotshowing.

    • Answer Due to record-breaking demand, Xbox Series X|S consoles may not currently be available. If you have not been able to pre-order, be sure to check back with Best Buy. We expect more consoles to be available November 10th.

      Answered by MicrosoftOutreachTeam

  • QuestionAre you able to play with people on Xbox One if you are on the Xbox Series X?

    Asked by bed0g.

    • Answer Due to record-breaking demand, Xbox Series X|S consoles may not currently be available. If you have not been able to pre-order, be sure to check back with Best Buy. We expect more consoles to be available November 10th.

      Answered by MicrosoftOutreachTeam

  • Questionits after 11am est why cant we order

    Asked by GLEN.

    • Answer Due to record-breaking demand, Xbox Series X|S consoles may not currently be available. If you have not been able to pre-order, be sure to check back with Best Buy. We expect more consoles to be available November 10th.

      Answered by MicrosoftOutreachTeam

  • Questionhas the link opened for the preorder??? did I miss it

    Asked by Anonymous.

    • Answer Due to record-breaking demand, Xbox Series X|S consoles may not currently be available. If you have not been able to pre-order, be sure to check back with Best Buy. We expect more consoles to be available November 10th.

      Answered by MicrosoftOutreachTeam

  • QuestionWhy is the preorder not showing on the site?

    Asked by Lauren.

    • Answer Due to record-breaking demand, Xbox Series X|S consoles may not currently be available. If you have not been able to pre-order, be sure to check back with Best Buy. We expect more consoles to be available November 10th.

      Answered by MicrosoftOutreachTeam

  • QuestionWhy can't I pre-order now that it is 11pm EST?

    Asked by PattyMack.

    • Answer Due to record-breaking demand, Xbox Series X|S consoles may not currently be available. If you have not been able to pre-order, be sure to check back with Best Buy. We expect more consoles to be available November 10th.

      Answered by MicrosoftOutreachTeam

  • QuestionWhat time does pre order start

    Asked by Anonymous.

    • Answer Due to record-breaking demand, Xbox Series X|S consoles may not currently be available. If you have not been able to pre-order, be sure to check back with Best Buy. We expect more consoles to be available November 10th.

      Answered by MicrosoftOutreachTeam

  • QuestionWhy can't I pre order it 11.08am now. I thought it started at 11am!!!

    Asked by Monkey.

    • Answer Due to record-breaking demand, Xbox Series X|S consoles may not currently be available. If you have not been able to pre-order, be sure to check back with Best Buy. We expect more consoles to be available November 10th.

      Answered by MicrosoftOutreachTeam