“I preordered the xbox but i haven't got any information from the seller and i gave my card info i don't have any information from them no tracker # or anything”
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For questions about your order, we recommend contacting Best Buy Support directly here: https://www.bestbuy.com/site/electronics/customer-service/pcmcat87800050001.c?id=pcmcat87800050001
Sorry, there was a problem. Please try again later.Most likely what possibly happened to my order, I managed to get one on Sunday or so I thought. they sold to many and canceled them. I took a screen shot, after our said pickup day, went into the store, they could see the order, but was never in the finished status, not even the part with the in sock items, but nothing. Said i would have to call corporate. their best guess, was, maybe, is a pending black Friday order, since mine wasn't the only one floating in their system, it's not saying canceled or incomplete. they said it may finish itself out for Black Friday, or well Thursday that won't know, till then, they said they see new online order changes weekly anymore that no one can get a solid explanation. The order was to be ready for the pickup was for the 28th they said stock is usually 2 days from the warehouse. Who knows.
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