A:AnswerDue to record-breaking demand, Xbox Series X|S consoles may not currently be available. If you have not been able to pre-order, be sure to check back with Best Buy. We expect more consoles to be available November 10th.
A:Answercheck your order status. pre-orders work on pre-authorizations. It was likely them checking to see if you have the balance to even buy the thing. if best buy says it's canceled, call customer service, not ask a question on the xbox itself.
A:AnswerHi Nancy,
Unfortunately, the first wave of pre-orders is over, however, Microsoft has announced they will have additional consoles for purchase on launch day (November 10th). My suggestion would is to sign up for additional retailers availability wait list as these retailers may be allotted additional stock prior to launch day.
Additional Retailers:
Best Buy
Game Stop
Walmart
Amazon
Target
A:AnswerUnfortunately that was a ploy to cover the likely fact that they oversold pre -orders. I read in many places that retailers did not receive their allocations for XSX consoles from microsft until after pre orders sold out so Best Buy had to cancel a bunch of them to free up stock to have in-store on launch day. I called them because the same exact thing, payment issue....cancelled within hours...., happened to me. When I called they blamed Microsoft and said nothing could be done. Here’s an idea Best Buy......stagger your pre orders or do them in waves. Honor every pre order that successfully completed on your site and stagger shipment dates. At least we would know that we would get one without having to go in-store.
A:AnswerYou can use either option. No, you won't be double charge for anything. If you were to place and order you'd be charged only once when the item is processed, and shipped for day one delivery.
A:AnswerYes, your existing Xbox Live account and any associated services (such as Xbox Game Pass and Xbox Live Gold) will transfer to Xbox Series X when you log in. Any digital games or movies purchased through it will also be available.
A:AnswerDue to record-breaking demand, Xbox Series X|S consoles may not currently be available. If you have not been able to pre-order, be sure to check back with Best Buy. We expect more consoles to be available November 10th.
A:AnswerDue to record-breaking demand, Xbox Series X|S consoles may not currently be available. If you have not been able to pre-order, be sure to check back with Best Buy. We expect more consoles to be available November 10th.
A:AnswerBest Buy is now limiting one console per household. This will be better when the new shipment of consoles arrive. Stay tuned for an official announcement from XBOX via Twitter.
A:AnswerBecause the system was selling them out quicker than it could keep up with its digital inventory hence why it was cancelled on behalf of Best Buy. They couldn't move forward, and charge and process a unit that's not in their inventory. More units will be in before launch.
A:AnswerIf you kept clicking the button when it said high demand. It let you through just click it rapidly. The xbox series s was still available for preorder last night around 7
A:AnswerAccording to Microsoft, don't expect anything else until launch day nov 10th. Us regular consumers will have to hope they have enough stock in store on release day after standing in line for hrs at the store to get ours. Pre orders are only for scalper bots apparently.....
A:AnswerYeah.... seems like you haven’t been involved in many releases like this. After multiple attempts (40 min) of refreshing and spamming a button you would be able to get it. It happens though, not everyone is patient, but I guess that’s why some people got a preorder (me and literally every one of my friends) and some people didn’t (the one raging in the ask a question section)
A:AnswerDue to record-breaking demand, Xbox Series X|S consoles may not currently be available. If you have not been able to pre-order, be sure to check back with Best Buy. We expect more consoles to be available November 10th.
A:AnswerThanks for asking! Xbox Series X comes with the Xbox Series X console, one Carbon Black Xbox wireless controller, a HDMI cable, and a power cord.
