A:AnswerHey there Samuel, you can get free installation on certain purchases, but it depends on the membership tier and the type of service you need. If you want help confirming whether your specific item qualifies, the Best Buy social team can look into your account details, just reach out on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention it’s in response to your My Best Buy review.
A:AnswerYes you get apple care with best total, usually Best Buy will just send it to apple anyways if its physical damage, if its not physical i would go to Best Buy though because the geek squad is free
A:AnswerHi there! Thank you for your review of your My Best Buy Total membership. We definitely understand the desire to take full advantage of our Rewards Program and fully maximize your savings. As a My Best Buy Total™ member, your benefits include free 2-day shipping, exclusive member prices on thousands of items, exclusive access to sales, events and products, and extended 60-day return window on most products. For more information and support with your membership, call (888) BEST-BUY or (888) 237-8289 or visit https://www.bestbuy.com/memberships. You can also contact Best Buy on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regards to your My Best Buy review.
A:AnswerThank you for sharing your feedback as a My Best Buy Total™ member! Our Price Match Guarantee (https://www.bestbuy.com/site/help-topics/best-buy-price-match-guarantee/pcmcat297300050000.c?id=pcmcat297300050000) is a great way to make sure you aren’t missing out on any deals on your recent purchases. With the membership, it does not guarantee that you will be able to price match, but it does provide you with an extended 60-day return/exchange window on most products, which can help.
Please reach out to us on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (BestBuy) for further assistance and mention that you're contacting us in response to your My Best Buy review. We're here to help!
A:AnswerHello, KT. Thank you for your question. It's important to know the benefits of your membership, especially if you have a new TV you want installed. Installations and set ups are not included in your My Best Buy Total membership, however does give you a discount on those services. If you'd like to talk to someone regarding an installation and get an estimate, please reach out to our team on social media who will be happy to assist you. They can be found on Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy). For more information on your My Best Buy Total membership benefits, please visit https://www.bestbuy.com/memberships.
A:AnswerHello, VK. Thank you for your question. It's important to know the benefits of your membership, especially if you're wanting something installed or set up. Installations and set ups are not included in your My Best Buy Total membership. It does give you a discount on those services. If you'd like to talk to someone regarding an installation and get an estimate, please reach out to our team on social media who will be happy to assist you. They can be found on Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy). For more information on your My Best Buy Total membership benefits, please visit https://www.bestbuy.com/memberships.
A:AnswerHello, Curios. Thank you for your question. It can be concerning if you hear that you may have been over charged for a service. Best Buy does not deliver and install TVs for free unless there's a promotion going on. Your My Best Buy Total membership does give you discounts towards installations and services such as TV mounting. TV haul away is not included in any free promotions. For more information on the benefits of your My Best Buy Total membership, please visit https://www.bestbuy.com/memberships.
A:AnswerIt should fall under the same account, otherwise you can typically find your Webroot key under your digital purchases on your Best Buy account online. If still having trouble, please reach out to us in a private message on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). We'd be happy to help.
A:AnswerHello,
Thank you for reaching out. You are able to cancel the membership on the app or you can reach out to us on the following platforms: Facebook @BestBuy, Instagram: @BestBuy, X: @BestBuySupport.
A:AnswerHello,
Thank you for the review. Great question. You can find all our benefits and information at the link I provided. https://www.bestbuy.com/service-triage/home. Our team would be happy to assist you on the following platforms: Facebook @BestBuy, Instagram: @BestBuy, X: @BestBuySupport.
A:AnswerHello,
Thank you for reaching out regarding your membership. You can cancel on the app or Our team would be happy to assist you on the following platforms: Facebook @BestBuy, Instagram: @BestBuy, X: @BestBuySupport.
A:AnswerHello, Thank you for reaching out regarding your membership. You can cancel on the app or Our team would be happy to assist you on the following platforms: Facebook @BestBuy, Instagram: @BestBuy, X: @BestBuySupport.
A:AnswerThank you for being a My Best Buy Total™ member, Leigh! A Total membership includes up to 24 months of product protection on most Best Buy purchases while the membership is active. You can explore a full breakdown of your membership here: https://www.bestbuy.com/memberships. For further assistance, please reach out to us via Instagram (instagram.com/BestBuy), X (X.com/BestBuySupport), or Facebook (facebook.com/BestBuy) to review this for you. When reaching out via social media, be sure to mention that it's in response to a "My Best Buy Review".
A:AnswerNateG, if you are not a My Best Buy Total™ member already and you become one, the protection plans will be added to any new products purchased, but not ones already purchased. However, if you are still under the return and exchange period (https://www.bestbuy.com/site/help-topics/return-exchange-policy/pcmcat260800050014.c?id=pcmcat260800050014), you can bring it back into your store for further assistance. If you ever have any other questions, please reach out to us via Instagram (instagram.com/BestBuy), X (X.com/BestBuySupport), or Facebook (facebook.com/BestBuy).