Customer Ratings & Reviews

I always buy Best Buy, but my experience with this Chromebook, has tarnished by longtimem loyalty.....one day, I touched the screen and the screen went black and then lines and discoloration appeared. It was wild. I took it down to Best Buy because it was still under warranty. The store then informed me I had to take it up with Lenovo. Lenovo refused to honor the warranty, saying I must have done something to break the screen even though I sent them photos showing there wasn't a mark on the Chromebook and that I kept it at my desk (I'm a reporter) and I have one for travel and one for desk -- this one never traveled. It's in perfect condition except for the clearly defective screen. I will not be buying Lenovo again.

I love the laptop, was kinda scared at first that it was gonna be slow or i wasn’t going to like it but i love it. It’s touch screen and perfect for what i needed it for.

Excellent product good for school projects, office etc.

It worked for what it was worth. I probably won’t buy it agan

A Great Bargain for the price, but it has a tendency to be finicky on occasions.

Awesome product. Just what my daughter needed to do her online schoolwork. I love the keyboards on lenovo products. Best buy ususlly has the best price around on chromebooks/ laptops, and i was able to pick up next day..

works great for normal tasks. My son has also played roblox on it, works fine. Noticed when too many tabs are opened or doing too many things at once it would either freeze or lag. Sound quality is kinda horrible and low. Charges fast and screen resolution is not that bad.

Easy to set up, bit seems to run a little bit slower than expected.

Great laptop my kids use it for homeschool along with other activities

For the price, and if it worked properly, I might recommend this Chromebook. However, since day one, my device has been defective. My advice, spend a little more and get a real laptop.

Got this for my husband for Christmas to replace a 10 year old Chromebook that finally died. He loves it! It does everything he needs it to do. Streaming, Internet, occasional docs, and blogging.

Slow to download. It could be better. It wil do for now

It is a great value for the price, and next day delivery.

My daughter likes her Chromebook just fine. I wish it was a bit lighter because she is small and has a lot to carry but its definitely great quality. You can feel the excellent quality when you hold it.

Its greag the whole experience with best buy and employee. Every once very pleasant and helpful definitely #10

Great Chromebook that I keep at my bedside for emails and research. Touch of the keys feel great, clarity is great, sound is great. Purchased in a beautiful Steel Blue.

Works great and is in great condition . Exactly what I needed. Employees were friendly.

Amazing Chromebook! I've had Chromebooks since they 1st came out. Usually buy Asus or Acer, but tried this Lenovo because it was on sale & had the specs I wanted. Couldn't be more happy.

This Chromebook is perfect for my son and playing his games! It is easy to navigate and screen is clear. Speaker volume could go up higher but we use Bluetooth speakers and works well!

Freezes often, requiring complete shutdown to restart. Great display quality. Sound is medium quality. Purchased 2 at a great price, but would probably not purchase again. The freezing, requiring restarting, is a real drawback. It causes me to wonder how long they will last.