Customer Ratings & Reviews

Trying to switch from wireless printing to wired printing or then back to wireless it’s very confusing and about impossible to do. It’s way too much trouble to even try I would never want this type of printer again.

I bought this printer and tried to set up in home. But when I tried to connect to wifi, it was not even initiating a connection. Called cannon customer care, but the representative was reading the provided instructions once again, but he was not able to provide any solution. wasted couple of hours. Finally returned back. Looks like there are wifi issues. Careful when buying.

Son went off to college and needed a printer for college.

What I think about this and everybody should know When you buy an item And somebody tells you what it is about it and when you get the product it's not what it should be So another word They misled you

The wifi compatibility with this printer for Mac is terrible. Not an easy connect and not well integrated, it is so frustrating to someone who is tech savvy that I will be using a cord. With that said you get what you pay for. So for $35 I guess all you can expect is it to print a piece of paper, which it has successfully done so far thus meriting its 2 stars.

I purchased the MG 3620 Canon Printer. I began assembly and got to a point where I could not move forward, I reread the instructions but to no avail! My son came over to help, he knows tech. So he began from the first page of directions and got to the same point that I did and was stumped too. So he got out his phone and got Utube and connected with a man from India who led him through the completion of connection and it works, but there were many steps not in the instructions!!!! We could not have completed the connection with out utube!!!!!

It still requires you to install a disk when using a pc or mac for you to connect to wifi. None of out macs have disk inserts. Taking it back now

Long time ago I purchased the Canon Pixma. I am surprised this unit is still in being advertised. About 3 months later it stopped working. I brought it back to be repaired and I was told they don't fix the printers I'm better off getting a new one. I do not recommend this printer to any one.

The printer is ok, however, after 1 use it no longer worked. Had to get a replacement.

I javent had the item a month and i cant scan anything. It wont connect to the internet. I had an HP all in one for at least 6 years with no issues until recently. I purchase this one because the reviews were decent and it was on sale, unfortunately its been an inconvenience.

i purchased this printer for basic use. Once I unboxed the printer and intended to initiate setup it was a disaster. I was unable to connect via wifi or usb. I have a hp on my network that connected with ease. I returned this and purchased a epson xp-430 which also connected without problems. I am glad that i was able to return it since i went in the next day.

This printer is an ABSOLUTE NIGHTMARE to set up. I'm fairly computer literate, I read all the manuals and followed all the steps, I've been trying for literally hours now, and it will not connect to the wireless network (and does not come with the USB cord that you need to connect manually). I have NEVER spent this long trying to set up a printer before - this is absolute trash. I can't tell you anything about the print quality, because it would have to have the ability to print to do that.

An hour wasted and still unable to install the piece of garbage. CD rom wouldn't work and neither would the website. Tried numerous times, restarting the pc, unplugging the printer and everything else I could think of. Have no idea what to do other than return it. Running Windows 10 so it should work. I have to keep unplugging the usb connector as it says the printer isn't recognized. May try wireless but it shouldn't be this hard.

Not printing correctly, it's blurry and have streaks. I tried the cleaning process, no luck. Even when i print from my laptop & smartphone. So i will be re-turning it soon. I've tried everything.

It should be mentioned that in order to wirelessly print with this printer one has to rent the application. For 5 dollars a month or 50 dollars a year.

I couldn't get it to work. Message that it was offline. I had downloadded everything and set it as default printer. Everything was connected. I never had a problem with any other printer. I called Best Buy, was transferred to Geek Squad that wanted $40 to help me. No thanks, I'll return it.

I should have gotten a better model. None of my devices connect wireless for long periods of time. Still have to use a cable for my computer. iPad and phone do not connect.

After a week of waiting to pick up my order, Best Buy says it’s not available and will be deleted on December 12. What??

Since I bought it up to now I cannot use it it keeps jumping off all the time my Wi-Fi from my phone and computer it’s not accepting it it’s going in and then by time you go to print some thing and jumps off I will have to take it back I don’t know what’s going on with this particular printer not good

If I could rate it zero stars, I would. It rarely can grab the paper to print it....constant errors saying there is no paper loaded when clearly there is. This is by far the worst printer that I have ever owned. I will never purchase a Canon Printer again.