Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$14.99

Customer reviews

Rating 4.3 out of 5 stars with 4277 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers enjoy the 3-Device Backlit Universal Remote for its ease of use, compatibility with multiple devices, and affordable price. Many appreciate its overall performance and the convenience of the backlight feature. However, some customers have expressed concerns about the button quality, battery life, and programming process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 193 Showing 3,841-3,860 of 4,277 reviews
  • Rated 3 out of 5 stars

    need to be a tech whiz.

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned it because we could not use it on our equipment.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    good remote

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    RCA - 3-Device Universal Remote - Black is a good product.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good, not perfect

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish there was a 'zoom' button on the remote, but it is perfectly fine for everything else.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 1 out of 5 stars

    Do not buy

    |
    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote stopped working 5 weeks after purchase. I called the manufacturer and they don't offer any support for remotes anymore.

    No, I would not recommend this to a friend
    • Brand response from Voxx Accessories Corp
      Posted .

      Hi ErinB – We’re really sorry to hear about your experience with the remote. We absolutely still support all RCA remote controls.
      Since your remote stopped working just five weeks after purchase, it’s well within the warranty period. We would’ve gladly offered you a replacement under warranty. It sounds like there may have been a misunderstanding somewhere, and we apologize for any confusion or frustration that caused.
      To get this resolved, please visit our official warranty request page here: https://voxx.servicetarget.com/flow/warranty-request?lang=en. Our team will guide you through the process and get a replacement sent your way if needed.

  • Rated 2 out of 5 stars

    Not worth buying

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very weak signal. Anything that is slightly blocking the TV or Roku will completely interfere with it. Must be 100% clear site needed. Round circle button is very narrow and hard to press.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Did not work

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not work for the tv i bought It for. Does not pair with a roku tv

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    ok

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    don't even remember why I bought this, but it is a universal remote

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    return to store

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i returned it did not need it found my old remote.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Barely Works

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried this on three different TVs by three different brands and followed the instructions and both methods of programming and was unable to get anything other than the power button to work. Would be a good value if it was easy to program and worked but I can't see either was the case for me.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Remote control works for replacement

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Won’t power on Other than that it works great with my roku tv

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    didnt work for my sharp smart tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    despite being assured by sales person this did not work on my sharp smart tv

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    New Remote

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could not get it to connect to my T.V. Maybe someone else would have an easier time than I did.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Nice

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice batteries would last long. I used the for my tv remotes

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay universal remote

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could be made better. It should have options for value input A, B, C, and D

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Works like a remote

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't work as well with my smart tv as i would like, but it works.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Did not like it

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this controller because my old one didn’t work anymore but it wasn’t working with my tv. According to the instructions it set up correctly but it just didn’t work to its full capacity no matter which tv in my home I hooked it up to. Very disappointed.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    3 stars

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its very hard to understand the codes to get ths remote working

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    You get what you pay for

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the cheapest remote on the rack. All we needed it for was to turn the TV on and off and adjust the volume since we dropped our DirecTV subscription. It crapped out in 2 hours. It has a power saving feature that turns it off if any button is pressed for longer than 60 seconds. How do you turn it back on? Who knows? It also doesn't even take that long. So, if you need to turn the volume down from a high level (my daughter likes to play with the buttons on the TV), you can't do it all in one long press of the volume down button. I would not recommend this product.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Universal remote

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn't work with my tv very well I have to still do it manually at the tv

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good for the price.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote did not work with our Sony tv. Had to return it.

    I would recommend this to a friend