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Customer Ratings & Reviews

$14.99

Customer reviews

Rating 4.3 out of 5 stars with 4277 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers enjoy the 3-Device Backlit Universal Remote for its ease of use, compatibility with multiple devices, and affordable price. Many appreciate its overall performance and the convenience of the backlight feature. However, some customers have expressed concerns about the button quality, battery life, and programming process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 196 Showing 3,901-3,920 of 4,277 reviews
  • Rated 1 out of 5 stars

    Bye

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 2nd remote. they promised would work. Once again... didn't happen. The female sales associate said "drop it by" When I told her i have trouble walking and a car service would be at least $30. could she please send a shipping label . Her response was you don't qualify.... "just get her when you can. Well. That's that Best Buy ... there are better customer oriented stores.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Liked the product. But didn't completely work with my tv

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    For Separate Devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote will not operate properly on televisions with built in streaming features (ie: Roku TV). Was hoping to avoid channel up/down buttons on Roku remote and instead input channel numbers directly with this remote. No go...

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worse service I ever received!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible service. Ordered 1 month ago and it’s been sitting in Plymouth Meeting, PA. Have had 2 different tracking numbers assigned to my order and both times NEVER left the store!

    No, I would not recommend this to a friend
    • Brand response from Voxx Accessories Corp
      Posted .

      Hello RhondaP - We’re sorry to hear about the frustration with your order's delay and tracking information. It’s certainly disappointing when an anticipated product doesn't arrive as expected. While we don’t handle the shipping directly, we want to ensure you get the product you ordered. Please consider reaching out to Best Buy's customer service team for further assistance on the status of your order. If there’s anything we can do to support you once the remote arrives or answer any questions about the remote, we’re here to help!

  • Rated 3 out of 5 stars

    Does not work W/ Dish

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Owners Manuel say it works with Dish, but it does not.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Basic but functional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works as intended but it's utilitarian and clunky.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great remote easy to program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it easy to use and the light up help find the buttons you want,

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    did not work for sharp hd tv with built in roku

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this remote was not at all compatabale with my 50 inch sharp tv with built in roku. I can't say that it is not a good product because it was not compatable with the smart tv with built in roku

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my sharp 55'' Tv. it works fine, easy to program

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Universal remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this remote for my roku tv works well minus some buttons

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    My experience...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was not great. It may differ for some but when using it with the vizio m-d0 4k hdr TV set it only gave me access to the volume. No menu or channel input options just volume. Seems like a decent remote but keep the receipt just in case.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 1 out of 5 stars

    Unsatisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible. No backlight Feels cheap. Do not buy. Not good.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great price for quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works perfectly for my LG tv and it is easy to program it.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Basic Remote

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will only do basic functions, on/off, channel up/down and volume up/down.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Doesnt work

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it the first time because we wanted a sleep timer setting for our jvc TV. We had lost the original. We couldn't make the darn thing work. Returned it to the store and they replaced it no questions asked. Spent an hour programming it so it was paired exactly with our set no just generic. Worked for 2 weeks then the sleep time function stopped working. Most other functions still work but after 3 reprogram st still not functioning. POJ

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great remote.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As I write this, I have it next to me. Awesome product.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    for too many features/buttons

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is there a remote controller that is user friendly? We have a Roku. Need a controller that has buttons/features that will access the tv, roku. I cancelled our cable. Do not have that dvr box to record.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Okay replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote is an okay replacement. We don’t like the fact that there isn’t an option to turn on ‘Closed Captions’ unless you go to the menu settings.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    NOt user friendly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buttons too close together and wrong button ends up pushed

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Guessed wrong.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a remote to replace a missing one.the remote is ok. It lacks the 4 colored buttons needed by some tvs. I returned it

    No, I would not recommend this to a friend