Customer Ratings & Reviews
- Model:
- N9H64FN#140
- SKU:
- 4363200
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers appreciate the high ink quality and ease of use of the 62 2-Pack Standard Capacity Ink Cartridges. Many find the price fair and are satisfied with the product's performance and compatibility. Installation is also reported to be easy and work perfectly.
This summary was generated by AI based on customer reviews.
I am not satisfied with the product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchase a double pack ink cartridges and only the black ink works.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hello,
I am sorry that you got a cartridge that doesn't work. I can understand if you are disappointed!
According to the Best Buy site's Return & Exchange Policy information:
"If you receive a product that is damaged in shipping, defective or that is not the product you ordered, please return it during your return and exchange time period to a Best Buy store and we'll arrange for a replacement. If you would rather return the item by mail during your return and exchange time period, please call us for special instructions at 1-888-BEST BUY (1-888-237-8289). We will cover all reasonable and customary ground shipping fees."
Hope this helps, and you are able to get a good result!
Mary
HP Care
hp.com/support
Disappointed
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The cartridge is fairly small so in no time it’s out.
No, I would not recommend this to a friendink
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.ordered wrong ink so i was not able to use or send back
I would recommend this to a friendInk cartridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ink doesn't seem to last very long. Can't use anything else.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi Shells,
I'm sorry to hear that you have had this experience. Let's see if I can help you to save on ink.
Here are a few facts about ink usage that might help you get more copies without too much extra effort:
- Many consider the XL version of the cartridge to be a much better value.
- A high-density print (like an image or graph) will use the ink more quickly than a text-only document, especially if the paper is highly absorbent and the environment is dry. If you print a lot of photos and such, you will find that Instant Ink is likely to be a good option for you, since you pay by the page, not for cartridges. Details at: instantink.com
- Using the draft and black only settings on your printer can help save on ink, particularly the colors.
- Shutting the printer down between uses can result in some savings. However, always use the power button on the printer itself to turn it off. That will let the printer 'park' so that the nozzles that spray the ink onto the paper are protected from excess drying.
It is always an option to contact the seller if low page yield was caused by a defective cartridge.
Mary
HP Care
hp.com/support
Ink prices suck for what you get.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ink prices suck for what you get. There should be a better alternative.
No, I would not recommend this to a friendGood ink
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The black ink run out after 40 copies. This is my second time buying this ink.
No, I would not recommend this to a friendExpensive
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ink doesn’t last long and the cartridges are expensive.
No, I would not recommend this to a friendWow
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s runs out quick, I’m always buying replacement
No, I would not recommend this to a friendExpensive
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Printer ink is overly expensive and it does not provide many copies.
No, I would not recommend this to a friendEmpty ink after printing 20 normal pages.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I put the ink cartridges in my printer and I printed about 20 normal pages for a report and then I was alerted by my printer that the cartridges were either “used or counterfeit” and that the ink was already low/empty. I will be returning these ink cartridges.
No, I would not recommend this to a friendOverpriced
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Too much money for too little ink. HP should be embarrassed.
No, I would not recommend this to a friendHP ink doesn't last long
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have an HP home printer, the ink only lasts a few weeks, and we hardly print much at all, maybe some recipes and some email. HP must make their money on the sale of ink, not the printers. This was the same with our last Lexmark printer.
I would recommend this to a friendreturned the printer and ink
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The printer had poor quality Black print came out gray.
No, I would not recommend this to a friendI’m sure it’s great but I wouldn’t know
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I received my package and the box was open. Then the individual packaging for the cartridges was also open and it was missing the tape seal on the bottom Which leads me to believe I received a used product
No, I would not recommend this to a friendFirmware updated and failed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Initial installation, firmware required an automatic update. It failed, resulting in "bricking" the device. It would not power on afterwards. Had to return the item, and (since out of stock) wait a week or two for delayed replacement. Disappointed...
No, I would not recommend this to a friendRuns out fast
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ink runs out way too fast. Had to constantly buy new ink which isn’t normal. I complained to Best Buy and they told me it’s my printer not the ink. I still believe a bad batch of ink was made.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi Tracy,
I'm sorry to hear that you've had this experience. Let's see if I can help you to save on ink.
Here are a few facts about ink usage that might help you get more copies without too much extra effort:
- Many consider the XL version of the cartridge to be a much better value.
- A high-density print (like an image or graph) will use the ink more quickly than a text-only document, especially if the paper is highly absorbent and the environment is dry. If you print a lot of photos and such, you will find that Instant Ink is likely to be a good option for you, since you pay by the page, not for cartridges. Details at: instantink.com
- Using the draft and black only settings on your printer can help save on ink, particularly the colors.
- Shutting the printer down between uses can result in some savings. However, always use the power button on the printer itself to turn it off. That will let the printer 'park' so that the nozzles that spray the ink onto the paper are protected from excess drying.
It is always an option to contact the seller if low page yield was caused by a defective cartridge.
Mary
HP Care
hp.com/support
wrong size cartridges should have been 63
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My fault, first time buying cartridges for my HP printer, would have thought you knew what size it took, I bought it from you. Worked out ok, cause HP sent me the right size FREE and I sent them the wrong cartridges back.
No, I would not recommend this to a friendNot good
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If opened and installed in printer, it dries quickly even without much usage. I hardly printed 10 - 15 pages over a period of time and its dried out.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi,
I am sorry that the cartridges didn't last long for you. That has to be distressing.
Normally, ink usage determines how long a cartridge lasts. High-density prints (such as images and graphs) will use more ink, especially if the paper is very absorbent and the air is dry.
It is possible that the cartridges are clogged and not letting the ink through the tiny inkjets. There is a cleaning routine available from the printer's menu that you can use to clear them out. The routine might need to be run more than once to clean out the clogs completely.
If you only print occasionally, it is a good idea to shut the printer down between uses. However, it is important to always use the power button on the printer itself to turn it off. That gives it time to ‘park’ so that the cartridge is protected from excessive drying which leads to clogging
If you feel that you didn't get enough pages printed because of a defect, you can look into returning or exchanging it. Information about that can be found at:
https://www.bestbuy.com/site/help-topics/return-exchange-policy/pcmcat260800050014.c
Mary
HP Care
hp.com/support
Way too expensive for the amount of copies
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.WAY too expensive for the amount of copies these cartridges provide. Always disappointing. This product forces me to be a captive market as opposed to loyal consumer. Too bad.
No, I would not recommend this to a friend=)
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had a hard time finding correct paper for my printer. In a hurry bought incorrect size paper. Picture quality on paper was. Beautiful tho.
I would recommend this to a friend