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Customer Ratings & Reviews

$67.89

Customer reviews

Rating 4.7 out of 5 stars with 6518 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers praise the 63 2-Pack Standard Capacity Ink Cartridges for their excellent ink quality, affordable price, and ease of use. Users also appreciate the product's reliable performance and compatibility with HP inkjet printers. The only concern mentioned by a few customers is the occasional difficulty in finding the product in stock.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 323 Showing 6,441-6,460 of 6,518 reviews
  • Rated 1 out of 5 stars

    Not great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not get nearly as much ink out of this box not sire what the problem was ?? Faulty cartridge ?

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi Gina,

      It's a letdown to get less ink than expected. We missed out on your best hopes for the cartridge. I am sorry for that.

      There are many reasons a user might get less ink out of a cartridge. A defective cartridge is only one of them.
      Many customers don't keep track of how many pages they printed. They may underestimate the pages yield.
      The ink might have run out faster if you printed pages filled with text, images, or other items. Slightly decreasing the print quality setting might save some ink.

      If you would like to troubleshoot this cartridge, reach us at www.support.hp.com/us-en/contact-hp/.

      Amanda
      HP Care
      www.hp.com/support/ HP

  • Rated 1 out of 5 stars

    Black cartridge was defective

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tri-color cartridge was fine but the black cartridge in the pack wasn't recognized by the printer. Replaced them by getting single color and black carts that both worked fine.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product was not any good. The ink cartridge was dry.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Ink

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't like this item purchased couple week and my printer ask for ink already waste money.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi Chris,

      Occasionally, a cartridge will run out quickly. If you are new to HP ink, then there are several strategies to extend the life of the cartridge. The first idea is to track your ink usage after each print. The grayscale only option saves on color ink. I also recommend limiting photos, invites, posters, and other ink-intensive items. You may also opt for an XL cartridge.

      Amanda
      HP Care
      www.hp.com/support/ HP

  • Rated 1 out of 5 stars

    All this product are very expensive

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is good but very expensive to the point that cost the same almost to get a new printer with cartridge included

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Costs more than the printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Goes through ink weekly, at a cost greater than the printer!!! Bad decision on my part. Love and learn I guess.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Ink is what I needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The package says what it is, and it works as advertised. My frustration comes from the extremely high price for the volume of ink.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Regular size refill is ok if you only print once in a while. With larger print jobs only last a fraction of the time

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Incorrect Informaion

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy Online site stated that this cartridge would fit my printer. The information was incorrect. I returned it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    The ink runs out so fast

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ink runs out so fastThe ink runs out so fast I am not happy with this product at all

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hello,

      I am sorry that the cartridges didn't last long. I can understand you not being happy.

      Ink usage usually determines how long a cartridge lasts (unless it was defective). High-density prints (such as images and graphs) will run the cartridge out faster.

      If it appears that the cartridge was defective or damaged, you should be able to return it to the seller. According to the Best Buy website: "If you receive a product that is damaged in shipping, defective or that is not the product you ordered, please return it during your return and exchange time period to Best Buy and we'll arrange for a replacement. If you would rather return the item by mail during your return and exchange time period, please call us for special instructions at 1-888-BEST BUY (1-888-237-8289)."

      Mary
      HP Care
      hp.com/support HP

  • Rated 1 out of 5 stars

    Horrible Printer and INk

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought my ink two months ago, however we do not print that frequently and certainly not 190pgs to already be out of ink.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    color not working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    comes up with error message not installed but it is so it won't print i take it out and in will print in black only

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Tempted to buy new printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ink runs out super fast and because of my printer I have to have all colors in order to use it

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hello Jay,

      I am very sorry to hear that you have had cartridges that don't seem to last very long. That is not an experience we like to have happen.

      Unless the cartridge was damaged or defective, the ink usage will determine how long it will last. High-density prints (such as photos and graphs) will use up more ink, especially if the paper is highly absorbent and the environment is dry.

      There are several things that you can do to save money on ink:
      - You can use the printer's draft mode and black-only settings, whenever possible, to save the colored ink.
      - Shutting the printer down between uses can also help; however, always use the power button on the printer itself to turn it off. That lets it ‘park’ so that the cartridges are protected from excessive drying.
      - Most customers find the XL version to be a better value.
      - Instant Ink might be worth trying. The subscription plans are based on how many pages you print. You can check out the details at: HPinstantink.com

      One extra tip, that applies to the type of printer you have, is that you don't need to use a tricolor cartridge when you are printing black and white. If you take out the color cartridge, there will be an error message, but you can ignore that and print with just the black cartridge.

      Whenever it seems that the low page yield was caused by a defective cartridge, it is always an option to contact the seller for an exchange or refund.

      Mary
      HP Cares
      hp.com/support HP

  • Rated 1 out of 5 stars

    HP Printer Ink

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way overpriced. Printer is not very good. I have wasted more ink on this printer than any I have ever had.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi Bunny, thank you for your feedback, sorry to hear you are unhappy with the Page yield of your HP 63 2-pack Black/Tri-colour Ink Cartridges. Historically printer manufacturers used their own methods for estimating page yield. However, this made it difficult to compare different products. Nowadays, the published page yield is based on the Industry Standard for measuring yields (refer to International Standards Organization ISO 24711). The actual yield varies considerably based on the content of the printed pages, the frequency of printing, the ink used in set-up etc. You may find that you will get more pages when printing in Fast draft mode. XL size cartridges offer up to 50% lower cost per page compared with standard size cartridges. Our recommendation would be that you leave your printer powered on in normal usage conditions, only power it down if you will not use it for an extended period of time (i.e.: longer than one month). For further information check out Learn about Supplies page http://hp.care/2nYUthf. You can also follow the instructions in the following document to fix this issue: http://bit.ly/2Bk2xw6
      Binu HP

  • Rated 1 out of 5 stars

    New cartrige only lasted for 15 pages 1 week

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointed I rarely use this printer after printing about 15 pages the ink was gone plus I bought the xl

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Too expansive

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too expansive and does not last long. Will get different brand printer.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    defective

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The color cartridge was never read by my printer and kept displaying empty

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi Laura,

      I am sorry that the cartridge was empty. That seems disappointing.

      According to the Best Buy website: "If you receive a product that is damaged in shipping, defective or that is not the product you ordered, please return it during your return and exchange time period to Best Buy and we'll arrange for a replacement. If you would rather return the item by mail during your return and exchange time period, please call us for special instructions at 1-888-BEST BUY (1-888-237-8289)."

      Mary
      HP Care
      hp.com/support HP

  • Pros mentioned:
    Ink quality

    Rated 2 out of 5 stars

    good product for my printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    you need genuine hp printer ink cannot buy other brands

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Empty

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I barely used it and after 6 months it was showing that it was empty

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Faulty ink cartidges

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Faulty ink cartridges. Only printed 20 sheets, and then error messages popped up on the printer.

    No, I would not recommend this to a friend