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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 3654 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers often highlight the superb sound quality and comfortable design of the Cloud II Wired Gaming Headset. Many appreciate its compatibility with multiple gaming platforms and the detachable microphone. However, some users mention the headset's relatively short cable and lack of inline volume controls as drawbacks. A few also noted that the fit might be snug for some users, and that the bass could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 170 Showing 3,381-3,400 of 3,654 reviews
  • Rated 5 out of 5 stars

    love it, no complaints.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it, no complaints.love it, no complaints.love it, no complaints.love it, no complaints.love it, no complaints.love it, no complaints.love it, no complaints.love it, no complaints.love it, no complaints.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Faulty product.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was good at first but after a week of use it started making a weird popcorn noise.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 2 out of 5 stars

    very comfortable but mic died

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very comfortable but mic died less than a year later

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    idk about these

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am now on my 3rd pair, the sound and mic is ok but the wires just arent good, they keep twisting for no reason and it gets loose where the wire goes into the headset and causes a terrible static noise, this happened on all pairs I've owned.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item stopped working after 4 months. I had to exchange this item. Hopefully it will last this time.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Qt

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There ok the wire does get twisted and break i recommit the warrant

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    not what i expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the sound was good but the microphone didnt work that well

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    it works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Windows 7 does not recognize it. I will have to either find drivers or put windows 10 on it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you get this make sure to get the geek squad warranty we had to use it twice. Otherwise it works great

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Broke

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I talk into the mic gently every time but after 5 months the mic just broke

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great headset for the price

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    50 bucks for these and I buy them for a guy who breaks them every time he throws a fit I could buy a pallet of these and he can break them all he wants.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Headphones

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are Okay but quit working we have returned and bought something different

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good and easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    7.1 surround sound is not what I expected and my mic is super quiet and can’t turn it up

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, great product. It works but too small for my head lol

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Pretty good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn’t the product for me but it’s good. If you like hyper x products it’s good.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Just Ok , better options at price .

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok for the price , has zero to little bass and you can hear the sound of the cord touching anything. Has good voice quality and well made. If the cord wasn’t broadcasting all the noises i would’ve kept.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    NOT FOR PS4!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not for PS4 use. Sound card doesn’t work at all and cores are cheaper and sound better

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very comfortable

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and is very easy to use. The cord is also really long so I don't feel like I missed out by not going wireless

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gaming headset

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset works great only reason I’m not giving it 5 stars is how hard it is to change out the ear muffs. They give you a different set of them but then make it near impossible to change it out without ripping them.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Mic isnt loud enough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Speakers sound great, mic is not so much. barely moves the mic levels.

    No, I would not recommend this to a friend