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Customer reviews

Rating 4.6 out of 5 stars with 5049 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers often highlight the superb sound quality and comfortable design of the Cloud II Wired Gaming Headset. Many appreciate its compatibility with multiple gaming platforms and the detachable microphone. However, some users mention the headset's relatively short cable and lack of inline volume controls as drawbacks. A few also noted that the fit might be snug for some users, and that the bass could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 54 Showing 1,061-1,080 of 5,049 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    HyperX o er Turtle Beach

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always purchased Turtle beach and they’ve always broke. First time purchasing HyperX. This feels much sturdier. Sound is excellent. I’m upset I didn’t try this set sooner! Totally worth it! A must buy!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super great for the price. Works greater than all other headsets i had for more or the same

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    Avoid buying for console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great head set very light weight, but only buy it for pc. i bought this to use on my xbox and ps4 expecting to plug directly in to my consoles to get 7.1 surround sound. with out breaking the bank. first it won't work on xbox only if you plug it into the controller which won't give you the 7.1 surround sound. for the ps4 it works but you can only use the 7.1 controller for the first 5 sec to get the setting you want. people complained about not hearing me. so if you want 7.1 surround sound then you need to get Astros. yes they are pricy but they are worth it if you get the replacement plan

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Good quality for an excellent price

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headset is comfortable and works well. For the price, a great buy.

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 3 out of 5 stars

    Great For Aesthetic Buyers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are lovely - physically. Beautifully colored. They're snug - you can headbang in these bad boys & they wouldn't leave your head. Despite the adjustable settings for this, they're still snug, which may be a problem for those who don't like feeling like your head is being squeezed while wearing headphones or those prone to headaches. The sound quality.....will make due. I'm glad I got them during Cyber Monday for half the price, because sound quality alone - these are not worth $100. $50 is a much more suitable price. I bought these to replace a pair of Razers I have with a broken mouth piece - but I feel the sound quality in my Razers is much better than these HyperX. I'm a bass head; If you're looking for bass - these have none. The "surround sound" button on the remote connected just makes it sound like whatever you're listening to is coming out of both headphones, loudly with the same poor quality, as opposed to it sounding like it's coming from one headphone, with the feature off. It's like watching tv in a hospital room with the volume turned down. The headphones can be used in other devices, something I thought was cool, by detaching the adapter-USB plug at the bottom, reveling a 3.5 end you can plug into most phones or laptops. The microphone is also detachable. It came with a red lined set of ear cushions in case you lose the black ones that come on them, or simply want to change the color of the inside material. It also came with a carry bag to take on the go or store to prevent aesthetic physical damage. If you're looking for a "cute" pair of headphones that'll just get the job done, or that you can use for pretty much all your devices; These are it. I give it 3 stars for simplicity & wouldn't recommend to friends on account - my friends also like a lot for bass in their audio.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Good headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset. Durable and well built. Doesnt hurt ears after wearing for extended amounts of time.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this hyper x headset. Surround sound and enhanced stereo are amazing. It's very comfortable too.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great headset for gamer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset really comfortable and clear all the noise around really good

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Wonderful but mic is quiet

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this headset. I went from a Razer headset to this one, and it did take some time to adjust but so far it is amazing. I use it with FPS games and for talking to my friends on discord... The only thing I have a complaint about is that I have the mic at 100% and it is very quiet. Just would keep that in mind if you speak quietly like me, it will not be that loud to others. Great quality mic though!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Loved

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headphones. Great sound and comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Superb

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headset is really comfortable around the ears. Haven't had any issues and love the one-click 7.1 surround button. Mic Quality can be better, but gets the job done.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Sound quality

    Rated 5 out of 5 stars

    Cool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very cool headset. Very good for sound whoring in rainbow six siege

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing quality

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely my favorite headset of all time. I’ve had two pairs of these, and one that I regifted to my mother because even she liked them so much, and she doesn’t even game! I’ve never had an issue with this headset. I once thought I had an issue, but it turned out that it was my very expensive PC rather than these!! I haven’t ever come across an issue.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Not what I expected

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this headset for my ps5 because it has the best reviews everywhere I looked. They sound great, but you don’t get to take advantage of all the features unless you do an update on them first (windows 10 only). It doesn’t say that anywhere on the instructions. I had to look it up. If you don’t do the update, the box doesn’t work. Even if it does work, you still have to connect the usb to the ps5 and then into your controller. Too much of hassle for me.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    HyperX Cloud II- Great brand, great headset

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming headset. No complaints. This is a solid headset for the casual gamer, and even for the more serious gamer. No need to spend hundreds of dollars on a headset when this one does everything you need it to.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Good but not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the feel of comfort and the sound is ok should have some sound control on the actual headset for consoles but still a good product

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Sound is clear

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved these for gaming. Very comfortable and can’t hear outside noise

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Solid product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable to wear, good sound quality and mic works well too.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great headset

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good for the money. High quality components and durable.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Good Listening

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The earphones are very comfortable and the sound is excellent.

    I would recommend this to a friend