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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 3654 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers often highlight the superb sound quality and comfortable design of the Cloud II Wired Gaming Headset. Many appreciate its compatibility with multiple gaming platforms and the detachable microphone. However, some users mention the headset's relatively short cable and lack of inline volume controls as drawbacks. A few also noted that the fit might be snug for some users, and that the bass could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 58 Showing 1,141-1,160 of 3,654 reviews
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Very comfortable, good headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good for the price, feels comfortable, sounds pretty good.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    PS4 Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though these are made for PC, I got them for my PS4. No need to plug into the amp provided. Just plug into the remote and play. Amazing passive noise canceling. You can remove the mic if you want use them for music on your phone.. Highly Recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The best

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good headset. Wanted to have this one for long and don’t regret buying it.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Amazing Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never had the pleasure of owning a nice gaming headset. Its comfortable in a way that doesn't hurt after prolonged periods of usage. The ear cups make sure to keep audio in and can give a little bit of noise cancellation if you have music or game audio playing. The mic while not amazing provides clear and decent audio to my friends while in discord calls. The headphones are sturdy and built very solid. Overall a really good product.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice Sounding & Long Lasting

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset. It was a replacement to a previous purchased headset that was covered under BB warranty. This one has better sound quality than the previous one my son had and has lasted longer.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great for gaming

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got 2 of these for various family members, red and grey so they don't mix them up, and it's been helpful to keep the noise down when they are gaming. They are comfortable and don't break the bank and working as expected.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Priced Just Right

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headset offers surround sound which is good for the amount of the headset. It isn't completely noise cancelling but still good. I didn't like the leather cups so i changed them to fabric, which is a great feature on these. The only "problem" I have come across is that you have to switch the surround sound back on after you restart your computer.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Crystal Clear connection for voice and hearing!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With so much work from home these days, needed a quality headphone / speaker headset for business calls. The HyperX delivers this quality! Best Buy sales person recommended the Hyper X and I have been pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality, Weight

    Rated 5 out of 5 stars

    Very comfortable on ear

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had different brands but this feels the best on ear. Sound quality is great and light as well.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The moment you put these on, you can't hear a thing but the game you're playing. On Rainbow 6 Siege, where sound matters, you can really tell there's a difference. Other than that the sound and bass are really good. Totally worth $100.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I compared these to just about every other headset in the price range and even to ones less and more expensive. I am beyond content with my decision to go with these. From PC to Xbox the sound quality is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Headset for the Price!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best headset I have ever had. Like actually no lie, the surround sound is the best part. I was so surprised by how good the sound quality is. 10/10 would most definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    I think everybody should buy this mic

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's good at every type of game it's the best mic that I ever had

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Awesome headsets

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would buy them again !!!! The sound is great nice over ear

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these for my daughter. She is a die hard gamer and was unhappy with the set of cheaper headphones I had gotten her before. These she says are great. The sound quality is a 10 out of 10 and the construction of these are meant for the real gamer.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset they are built tuff great for kids who wear things out lol

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great noise cancellation, the guys can hear me Better and I can hear everything clear in the game!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    It is great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definately a good headset for gaming! I love it but eventually I might want something higher quality for streaming.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these for my son and he absolutely loves them! They sound super good

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great headphones!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 7 and 11 year old have these. They use it for gaming and for distance learning. The headphones get shoved into a bag and still work. Only complaint is heat around the ears, from my 7yr old.

    I would recommend this to a friend