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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 3654 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers often highlight the superb sound quality and comfortable design of the Cloud II Wired Gaming Headset. Many appreciate its compatibility with multiple gaming platforms and the detachable microphone. However, some users mention the headset's relatively short cable and lack of inline volume controls as drawbacks. A few also noted that the fit might be snug for some users, and that the bass could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 62 Showing 1,221-1,240 of 3,654 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good headset, bad mic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tested these headphones on both my xbox one x and my pc. It turns out the mic is pretty bad, as it stutters and doesn't pick up everything you say. The audio quality and headset itself is pretty okay. I suggest you get a standalone mic if you are using this. Otherwise look into the turtle beach brand.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great headset but not 7.1 on XboxOne

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy the sound quality and the volume this headset produces. My only complaint is that it wasn't clear that they don't truly support 7.1 audio on Xbox One. Otherwise great headset. The mic is awesome as well. I'm sure for streaming on twitch this will be a great addition but still disappointed about the 7.1 issue.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got No complaints. Good sound. Seems durable enough.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Great gaming headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this gaming headset's audio and comfort.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Absolutely satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds amazing & i can finally stream with a mic that can pick up my voice

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My boys love it. Works great! Great colors to choose from.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headset for gaming that. Fills the bill

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what is says it does. My grandson loves it.A birthday present that he really enjoyed.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome Headseat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the most cost effective headsets for high quality that you can buy. Amazing sound quality and very robust construction. Not really heavy at all. They are a little too snug for my taste, but I do have a big head. Awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great high end headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Hyper x Cloud 2 is not the cheapest headset on the market. It is not a veggies headset. If you are willing to pay almost $100 for a gaming headset then it is great. If you don't want to buy an expensive headset you should go cheaper.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Impressive quality headset. I am very pleased with it so far. These are very comfortable and sound great. I use them mainly for online with my RealFlight9.5 sim. I was fortunate enough to get it on sale so it was a great value compared to other headsets in the 50-60 range. I would definitely recommend them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Son is very happy with this product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my son, he plays XBox all the time. He has told me that this unit is very clear with good quality sound. He also likes the mic and being able to mute it is a big plus for him!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing headphones for gaming and music

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these headphones few months ago. Been using them ever since. Amazing sound quality especially for gaming and best noise cancelling. Microphones on these bad boys are the best, never had any issues with them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Has everything

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works on laptop; iPhone; and switch. Includes mic for talking to online gamers which is removable and be used as just headphones. Great sound quality! Descent price!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Gaming headset.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product!!!! Works really well son loves it alot..

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is great and the ability to use them with the PC and my PS4 is super. The mic works really well, says my friends. I can just remove the mic when I need to which I do when I just need the headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is amazing with this headset my so loves them!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Hyper x hesdset

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset works amazing and mic sounds great would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones were recomended by a salesperson at bestbuy. Said they were awesome and he has a set. Well i purchased them and they are awesome especially for the price. I would defintly purchase again and recommend to a friend.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Some of the Best Available

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have used these a year - fantastic headphones & great quality. We tried other various kinds prior to these and had difficulties with sound quality & noise cancelling. I definitely recommend these headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best headset I’ve used in a long time

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work well, sound very good and the mic is an added bonus, makes surround sound or stereo games even better

    I would recommend this to a friend