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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 3654 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers often highlight the superb sound quality and comfortable design of the Cloud II Wired Gaming Headset. Many appreciate its compatibility with multiple gaming platforms and the detachable microphone. However, some users mention the headset's relatively short cable and lack of inline volume controls as drawbacks. A few also noted that the fit might be snug for some users, and that the bass could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 68 Showing 1,341-1,360 of 3,654 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best headphones i have ever used.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really works well on my gaming PC and Xbox One. They don't have to be turned up loud and on both the PC and Xbox One I catch things that I never heard before.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great for Gaming, Worthy of a Broadcaster

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm picky when it comes to headsets as I work in the broadcast industry. This headset's audio quality surprised me considering I just use it on my Xbox One. Excellent build quality, definitely a keeper.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great sound! Durable too!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son uses these for gaming and really likes them. They have taken a few falls off the desk too and hold up great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good quality headset for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset for the price. Audio is crips and clear with good bass. My only complaint is that the 7.1 channel dongle isn’t compatible with PS4. The only way to adjust the volume is within the game audio you’re playing.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent Headset for Gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this because of an issue with my previous headset and well worth it. This pair competes is comparable to $300 headsets. Really good build and the audio is excellent. Use it on both PS4 and Xbox One.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great head phones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My nephew loves them Awesome sound and everything he wanted

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely noise canceling. I bought this for my son who games. He can't hear a thing when they are on. Great since his brother games on the same room. Saved me the headache of brotherly arguments.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Good stuff

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality is great and I love the way it feels on my head. It seems to block out all other noise around me and nobody complains about the way my mic sounds. Negative is I don't like how huge the microphone is and I don't like the button to mute the headset. It's not easy to quickly mute like when I need to talk to somebody in my house quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great For People with Glasses

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wear glasses, and I have had a tough time finding a gaming headset that doesn’t push my frames into my skull. I can wear this headset with my glasses for hours with no problems.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Super comfortable clear sounds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic headset! Rests nicely and comfortably in your head. The comfort of the headset along with the soft ear cups allows for extra gaming time.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great headphones . Good mic . Good sound clarity

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality works very well. So far well satisfied and quality is very good. Would highly recommend anyone considering buying the same.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing head set

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased these for my wife for her gaming computer and boy was she excited. She was using some ear buds for headphones and these things rocked

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this item originally for home school, the quality is good, it has detachable mic that added flexibility to the use, we are really pleased with the sound quality, it was a great purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Wonderful headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic sound quality, especially with the USB simulated 7.1 Surround sound. I'm not an MMO or MOBA player, so I have little opportunity to use the mic, but the few times I have, I have heard that people enjoy the quality. It is just a little tight after long wear.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Second pair.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this headset for several years and bought this one as a gift for my brother for his birthday. Highly recommend. Sound quality is excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My nephew loves it! Great quality at a great price.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Surround sound and lifetime warranty?!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing surround sound and quality! Be able to go from 3.5mm jack to usb and back when ever I need is a great feature too! And if you didn’t know, HyperX has a lifetime waranty!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good Value Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality and value for the price, sounds like it costs much more than it does

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best gaming headset we've found. Superior!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves this headset. He's tried several different brands, both less and more expensive but likes the quality of the sound and make of this particular pair/brand.

    I would recommend this to a friend