Customer Ratings & Reviews

Best buy never sent the product and steal my money DO NOT BUY AT BEST BUY

As always, Best Buy had the best price and the best service, We bought two new Apple IPads, and we are very pleased with the IPads and their service. They are very helpful and supportive in all ways. I recommend them highly!

Nice for kid it’s a little slow but not bad excellent deal for the money

Decent sale price. Got it on sale. Bought two for my kids.

great apple product. item was in great condition although it was an open box item. definitely suggest purchasing an open box item if you want to save some money for the exact same product you were to buy as if it were brand new.

I absolutely love iPads. I just didn’t, regrettably, get the one with cellular data. I’m really suffering without the cellular data. Other than that I would’ve given 5 stars.

I recieved this back in December As a gift for my son and we just opened it and it has a cracked screen. So have to get that replaced! Was a sealed unit and came cracked

It does not charge while it is plugged in to the charger. I have taken it to Best Buy as well as Apple and they both say they can do nothing about it because the diagnostics show nothing is wrong with it. DO NOT BUY, save up a little more money and get a higher end IPad. This IPad was literally 3 weeks old when this problem arose. Absolutely ridiculous that no one is willing to switch this out for one that actually works.

I believe mine is defective, it will not hold a charge even when all the apps are shut down and the ipad is not in use. Also sometimes there are clicks for the sound when pressing keys but usually the click sounds - although I should hear them - they don't happen which tells me there's also a problem with the sound. Initially I wasn't using the device on a daily basis so I didn't notice the issues and never took it in for support or tried to exchange it. It is very annoying that it doesn't hold a charge and I will get rid of it now.

bought for my girlfriend’s dad and he loves it so much

I did not like this version of the iPad. I'm not sure if my issue is with the refresh rate or not, but when I scroll through website text, it seems blurry/laggy.

Love it but same old same old. Nothing new for last 5 years

I ordered this and for parts of two weeks I filled in fingerprint but it would not accept it so I could not move on. I am told that unless I travel 150 miles to nearest Best Buy that I can not get help.. in this order I got a small oven and it came to me defective . The french door was improperly installed in the factory. I was told that I could replace it but pay full price. I called the minute we tried to set it up and found the problem. I said this was a factory damaged appliance you sent to me and I really want it. My order now has 3 things not functioning and I asked how to get help and the person hung up. The Jitterbug phone will not ring with all settings checked.

Wont let me get on. Having to wait a long time to renew password so i have to just wait havnt got on just upsaet having to wait aand wauit i cant even see what im writing because it is covered by contiue button and then i have to write fifty words of i cant geton it this stinks so much whatever man

Everything is as expected but I didn't realize it has speakers only on one side of the iPad so there is no stereo sound. It feels strange and lopsided.

I used it for a give away!!!! Not an apple user at all. However the subject that wow it ejoyed very much.

I was a little disappointed with this iPad. It doesn't support Whatsapp, not easy to navigate, and the wireless connection is extremely. My wireless connection works very with with my iPhone and laptop.

great ipad, we just need to learn how to use it, since we've always had a laptop and this is a little different

Bought this for my husband and he can’t remember his password so can’t tie it to his phone.

Starts up and dies right after little over a year old