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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 10499 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers enjoy the OfficeJet Pro 6978's high-quality prints and ease of use, frequently praising its wireless capabilities and compact size. Many also appreciate the printer's reasonable price and straightforward setup process. While some users noted the printer can be noisy, the overall feedback highlights its positive attributes.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 389 Showing 7,761-7,780 of 10,498 reviews
  • Rated 4 out of 5 stars

    Good printer overall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The viewing screen is too small; the paper drawer isn't as user friendly as the last/comparable HP Printer we had; the 2 sided printing is wonderful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home and business purpose

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really enjoying my new printer and I love the functional features

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good Value at Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Paper feed Tray is flimsy and Ink Usage on the included Cartridges are very high. The unit is also noisy. Pricing at Best Buy in today's market is good. The Unit that I received didn't come with a Set-Up CD and unlike the directions in the Set-Up Instructions, I wasn't able to order the CD thru HP,

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this all in one machine as a backup for my office needs. Since far I used more than I thought I would and it did the job . I just wish it had a bigger screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it during the Hollidays. So far it's been great. Love the scan to flash drive in PDFs format. You can access it from any device, phone, table, computer, etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good all-in-one for home use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this HP all-in-one to replace an older all-in-one. So far I am quite pleased with it, and hoping it will continue to keep me feeling that way...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hope this HP lasts:/ thank goodness for geeksquad!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! Hope this lasts longer than my other HP that I just exchanged.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Workhorse printer

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use this for our home office and it hasn’t failed us yet. Great color distinction for large document presentation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice printer so far..My wife did the tech job of installing without my help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working well. Great with automatically syncing my devices to print

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer does everything you need and takes up less space.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great at home printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this printer for our home office. It's perfect on days I need to work from home. The feeder scanner option is great for scanning multi page documents.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer, fast delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old printer went out and I needed a quick replacement. This printer was what I was looking for and was delivered to my door in about 24 hours.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sweet deal and portability to perform on the fly. We use this when we have our organization meetings to print the documents that are needed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not a bad home printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer is fine overall for the price. You can scan, fax, copy print. The only negative is you can only scan a limited amount of pages at once or it will error out.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great size, but

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife liked the printer she thought it had a great size, but with the small footprint, and smaller size you get small ink cartridges. The ink is already low and I doubt we have had it six months. At Costco the new ink cartridges cost over $100, so at that rate the ink supply will cost us $200 a year. I am still using the HP 8620 printer and that means the 8620 printer cartridges are twice the ink and for about the same price. Just saying.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    A great multitude copier

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a great copier to replace my old one oh, and I have found it! It works just like a large office copier and fax machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good printer, does what you want it to do, would recommend to a friend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So Happy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After dealing with a printer that gave nothing but problems, I am so happy I bought this printer. Finally!...A printer that is working so well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good inkjet printer for black and color

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good inkjet printer for black and color. Still seems to use lots of ink as is common with all ink jet printers.

    I would recommend this to a friend