Customer Ratings & Reviews
- Model:
- T0F29A#B1H
- SKU:
- 5119600
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers enjoy the OfficeJet Pro 6978's high-quality prints and ease of use, frequently praising its wireless capabilities and compact size. Many also appreciate the printer's reasonable price and straightforward setup process. While some users noted the printer can be noisy, the overall feedback highlights its positive attributes.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Good printer for home use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install and great to use! The ink is of course good too.
I would recommend this to a friend Nothing redeeming
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There is literally nothing redeeming about this printer. A) It does 10-15 minute maintenance whenever you turn it on, or when you haven't used it for a few days B) Printing is significantly slower than my old Canon C) You can't scan to computer - even with HP Smart installed on my computer, and a cable connection, they can't find each other. D) Even if you put the documents straight into the scan feeder, all scanned documents are very crooked. E) It's an inkjet, so forget about highlighting any documents since they smear immediately. Granted, this one is on me for getting an inkjet, but again, no redeeming features. F) When it gets idle it often doesn't notices when I've sent a print job, and I need to stop and restart the print job multiple times before it figures it out.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi, Lizzy.
I’m so sorry that you’ve had such a dreadful time with your printer. Your exasperation comes as no surprise, considering you’ve endured slow print speed, crooked scans, difficulty with scanning software, smeared prints and frequent unexplained maintenance periods. I want to help you out of this dilemma. I hope the resource and information below will accomplish that goal.
I recommend that you contact us directly at +1 800-474-6836 so we can help you assess what’s happening and find the proper course of action. To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
I'll also mention that HP printers have a one-year warranty from their purchase date that covers hardware as well as ink supplies, so if it comes to that, you might consider making use of it. You can verify the warranty using the following link:
- support.hp.com/us-en/checkwarranty
Keith
HP Care
hp.com/support
Good for the buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent printer. I will recommend it to anyone..
I would recommend this to a friendGreat printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This printer works like a charm. The top loading feature and price is why I chose this model!
I would recommend this to a friendGreat printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great printer. Did have a few issued on initial setup. Once setup no problems.
I would recommend this to a friendGreat printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great printer!! Makes clear copies. Very light to pick up and move around.
I would recommend this to a friendGreat wireless printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was impressed that I could set this up without help! I’m definitely not a tech person.
I would recommend this to a friendGreat printer
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had this printer for a while already and it is fantastic.
I would recommend this to a friendprints good quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall it prints fine but sometimes the paper does become jammed so that is the only flaw.
I would recommend this to a friendThe best printer I've had so far!!!
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use. Get the $5.00 monthly printer program from HP.
I would recommend this to a friendPrinter works fine for my needs.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Like the printer features. Really like the Instant Ink program through HP Connected.
I would recommend this to a friendGreat product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This HP is great. I have used all features and havent had a problem yet. I would recommend it.
I would recommend this to a friendHP Printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice item for the money does it all particularly the ability to Wi-Fi print
I would recommend this to a friendGreat printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This printer works for all different applications I have been using it for work and it is great
I would recommend this to a friendSo far it is good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The whole experience of the purchase was really good, and the product itself was good as well.
I would recommend this to a friendGood. Set up was surprisingly not uncomplicated
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good for now. Setting up this machine was not as straight forward as I expected. Network, fax, etc
I would recommend this to a friendGreat Printer with a lot of features!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This printer actually has a two sided scanner with ADF. Works well.
I would recommend this to a friendGreat way to not worry
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great program to never run out of ink. Ink delivery is timely. Makes it affordable
I would recommend this to a friendGood printer with all the tech stuff needed.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this printer after my old printer broke. Same make, no problems at all.
I would recommend this to a friendGreat fast printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really like the designs of this printer and how it is touch screen and tech savvy!
I would recommend this to a friend