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Customer Ratings & Reviews

$54.89

Customer reviews

Rating 4.6 out of 5 stars with 3209 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers are pleased with the ink quality and overall performance, noting the vivid colors produced. Many appreciate the ease of use and find the price to be excellent for the value received. Users also report that the cartridges are compatible with their printers and the installation process is quick.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 160 Showing 3,181-3,200 of 3,209 reviews
  • Rated 1 out of 5 stars

    Ink printers are a scam

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dries up as soon as you uncork it. Never again. Sad face.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi there,

      My apologies for this happening to you. It does seem like they should last longer.

      How a cartridge will perform in your own printer will vary according to several things, including the surrounding environment.

      Here are some things that might help you get savings:
      - Consider using XL cartridges. Most people say they are a much better value
      - Make use of the printer's draft mode whenever possible
      - Using the black-only setting will save on colored ink usage
      - Shut the printer down between uses
      - Always use the power button on the printer itself to turn it off. That gives it time to ‘park’ so that the cartridges are protected from excessive drying
      - Subscribe to Instant Ink, then you only pay by the page, not for the cartridges themselves

      Mary
      HP Care
      hp.com/support HP

  • Rated 1 out of 5 stars

    Poor Ink

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used up very quickly. Possibly out of date and dried out.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Expensive

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Go through HP online reorder, much more economical

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Doesn't last long

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The color ink does not last as long as the black ink. Disappointing.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Wrong ink cartridges packaged in box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recvd 2 magenta and no yellow cartridge in boxed package.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Overpriced

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ink does not last very long despite being very expensive.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Will be returned damaged

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Damaged will be returned. Must be old or expired stock. Expensive

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi,

      I am sorry to find that you got damaged cartridges, but hope to be able to help.

      According to the Best Buy site's Return & Exchange Policy information:
      "If you receive a product that is damaged in shipping, defective or that is not the product you ordered, please return it during your return and exchange time period to a Best Buy store and we'll arrange for a replacement. If you would rather return the item by mail during your return and exchange time period, please call us for special instructions at 1-888-BEST BUY (1-888-237-8289). We will cover all reasonable and customary ground shipping fees."

      Hope this helps!

      Mary
      HP Care
      hp.com/support HP

  • Rated 3 out of 5 stars

    Need more ink

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't have xl versions of this. Need more ink for the price

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Ink only worked for 16 copies

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Package sure only able to print 16 copies ink dry

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi Mickey,

      I am sorry that the cartridges that you got for your printer didn't work very well. I can understand why you rated this low!

      I would advise you to return them, because you should have been able to print more than 16 copies.

      According to the Best Buy site's Return & Exchange Policy information:
      ""If you receive a product that is damaged in shipping, defective or that is not the product you ordered, please return it during your return and exchange time period to a Best Buy store and we'll arrange for a replacement. If you would rather return the item by mail during your return and exchange time period, please call us for special instructions at 1-888-BEST BUY (1-888-237-8289). We will cover all reasonable and customary ground shipping fees.""

      Mary
      HP Care
      hp.com/support HP

  • Rated 2 out of 5 stars

    ink does not last long

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ink cartridge tends to not last long compared to black and needs to be replaced more frequently.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi,

      I'm sorry that you were disappointed with the cartridges you were sent. It does seem odd that they are not lasting longer.

      Here are a few tips that might help lower your ink usage:
      - You can use the printer's draft mode and black-only settings, whenever possible, to save ink.
      - Shutting the printer down between uses can also help; however, always use the power button on the printer itself to turn it off. That lets it ‘park’ so that the cartridges are protected from excessive drying.
      - Instant Ink might be worth trying. The subscription plans are based on how many pages you print. You can check out the details at: HPinstantink.com

      When it seems that the low page yield was caused by a defective cartridge, it is always an option to contact the seller about it.

      Mary
      HP Care
      hp.com/support HP

  • Rated 1 out of 5 stars

    very expensive based on the few sheets that can be

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bad performance, expensive price and just print a couple of sheets. I bought the XL and it's the same lie

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ink quality

    Rated 5 out of 5 stars

    No issue with fitting the printer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have no complaints. It goes with the printer, installation is easy, and so far we're getting a lot of life out of it.

    I would recommend this to a friend
  • Pros mentioned:
    Ink quality

    Rated 5 out of 5 stars

    It works, knock offs don't.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It fits, it works, what else do you want to know? Color comes out nicely with a new cartridge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer Ink

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Stuff! Quick delivery for our office efficiency!

    I would recommend this to a friend
  • Pros mentioned:
    Ink quality

    Rated 5 out of 5 stars

    Nice to be able to pickup on a moment's notice

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ir works well. It is on a printer that gets little use so use more ink putting it through clean mode. Can't get the owner of the printer to print one page a month.

    I would recommend this to a friend
  • Pros mentioned:
    Ink quality

    Rated 5 out of 5 stars

    Black ink

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In is great. I wish it would last longer, though.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    HP 902 Ink Cartridges

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful product Have always used this products for very long time

    I would recommend this to a friend
  • Pros mentioned:
    Ink quality

    Rated 5 out of 5 stars

    Printer ink

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Very helpful in store. Just what I needed ;)

    I would recommend this to a friend
  • Pros mentioned:
    Ink quality

    Rated 5 out of 5 stars

    Cartridge Ink

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product for printers that you use while working from home. The quality on paper is said it all.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Mrs. M.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    product is good, service is good, but our printer broke!! I may have to return

    I would recommend this to a friend