Customer Ratings & Reviews

iPad was working perfect than just stop working after 6 months of purchase

As i mentioned, the fingerprint thing works sometimes, the Volume button is frustrating as well for some reason. Strangly for an apple product, I don’t trust it. After all of that, its still a 3 star!

Good upgrade for those who are looking for basic daily usage. No power house, but it works for simple task. When the price drops enough to fit your budget, its good enough to get.

The flat edges of the case make it feel awkward to hold. It also feels heavier and did not appeal to my wife. It was returned and we may look into a used iPad with the original case.

USB-C port on is very loose, can make sound when you mildly shake the original cable

Do not buy this iPad I don’t know what’s gotten into Apple, but this iPad has a dent to it. I don’t know if it’s a different kind of material that they are using or what but this iPad has a dent don’t buy. I think the iPads before this one are better sturdier quality, this one absolutely not.

I had a iPad that was 2 models older than this one. The screen quality looks the exact same. Didn’t improve after 3 years. Disappointing

Came from the factory with a required passcode that nobody (even geek squad) could figure out. Had to return the item for another. #2 works as it should

Stopped working after 3 months. right, when all the warranties expired.

Serves my purpose. Wish it had GPS, not sure why Apple only includes that in the Cellular versions. Non-cellular Apple Watch has GPS.

ABSOLUTELY TERRIBLE IMO, YOU CANNOT USE THE NEW PENCIL WITH IT. LIKE WHAT WAS APPLE THINKING CLEARLY THEY WERENT U CAN USE THE FIVE YEAR OLD ONE WITH AN ADAPTOR,

Adequate, I am not savvy to the iPad technology . It took forever to set up and it still has more setup needed. Bottom line, I wouldn't purchase it again

I wanted to update from my aging iPad, so I was elated to find the Best Buy ad for this 10th Generation. I never got to use it because it was problematic from the onset. Big issues with Apple ID not being recognized at first. Took copious attempts. When it finally did, it wouldn't recognize the ID when trying to download any app. There were more issues that prevented me from ever actually USING it. When we sought online help, learned that a manual of sorts was available for about $8. I had enough! Returned it to Best Buy. An iPad is nice to have but not crucial, so I'll do without the device. My aging iPad never gave me issues in over 5 yrs of ownership. I have an iPhone and a desktop Mac. Very pleased with both. If you purchase this device, I sincerely hope you have better luck than I did

Keep the 9th gen or get an AIR or apple care just in case

My want that and get on deal price. He want now update one.

I love my IPad. It’s perfect for work, watching movies. But my Touch ID just stopped working on my iPad one day.

I would prefer the ipad would support the 2nd gen apple pen considering it’s the latest ipad and pen, and would rather have face id instead of touch id on an uncomfortable place.

Good changes works fine. Only thing is I did not know it was only wi-fi. Can only use with closet wi fi or personal hot spot

I disliked how the colors appeared on the screen and how i could only use the first generation apple pencil.

Nothing wrong with it per se, just not for me. Not a fan of being locked i to the Apple ecosystem.I just prefer Android.