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Customer Ratings & Reviews

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$279.99
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Comp. Value: $349.00

Customer reviews

Rating 4.9 out of 5 stars with 23451 reviews

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Rating by feature

  • Battery Life

    Rating 4.8 out of 5 stars

  • Durability

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers commend the 10.9-Inch iPad for its great utility, overall performance, portability, and appealing screen size. Many customers appreciate the battery life, speed, and modern design. Some customers express concerns regarding storage capacity, connectivity, weight, and compatibility. A few customers reported negative experiences with customer service.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1120 Showing 22,381-22,400 of 23,451 reviews
  • Rated 1 out of 5 stars

    I’m not happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased an iPad from you guys and you sent me the wrong item…. Now I can’t get a refund or the correct item… how do you think I feel?

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worst iPad and apple care is a joke

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just the worst, stopped working for in less than 30 days after purchasing. Apple care is a joke !!! I still don’t have my iPad after 10 days. It make serious stay forget apple.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Two weeks and still nothing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still have not received the order and missed my kid’s birthday, very disappointed with shipping but we are exited if we ever get it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    HORRIBLE

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Box was damaged and dirty. Went to Best Buy to exchange and they told me they could not. Only refund me and re purchase. Which made no sense.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No point in upgrading from 7th gen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sadly, the 10th gen ipad is a SLIGHT improvement in performance compared to the ipad 7th gen. DEFINITELY not worth my money.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Junk

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item lasted a little over a year. Not worth anything

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Thefts

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately I can’t give a good rating because someone stole my card information and order this a few weeks ago

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    iPad touch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The touch on and off is not working. I have tried different fingers, still can’t open with touch.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awful computer. Very heavy for its size and quite slow. Touch screen had a pretty bad lag aswell. Would not recommend.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy refurbished products

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it thinking it was in an excellent condition like it was stated on the description but turned out to be in a poor condition..never buying refurbished products again..

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Never

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never got this ipad kept call but they did not know where it was so I had to order another one.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Seems scamed

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m still waiting to receive this item. Says delivered over a week but I didn’t receive it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worst customer service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t buy from Best Buy! Will not give them my business anymore. Just bought a damaged Ipad for less than a month. Best Buy refused to exchange or return item.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not for gaming

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely not for gaming its slow and fps drops not it heats up too

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Ihatebestbuy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible I really hate this shet it’s the worst ever

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Still waiting

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not received my iPad yet fed ex lost my package and I’m still waiting for Best Buy to replace it and resend me one.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    The microphone doesn’t work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When we used it for a call we discovered that the microphone doesn’t work,, so disappointed

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad service!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy is the worst if I could give 0 stars I would. They are a horrible company and don’t do anything but lie.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Won’t charge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Less than a month old and it stopped charging. Used several different chargers. Will be returning this weekend.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Boo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Someone bought this using my stolen credit card. I’m sure it’s awesome, but I wouldn’t know. Thanks Best Buy

    I would recommend this to a friend