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Customer Ratings & Reviews

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$279.99
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Comp. Value: $349.00

Customer reviews

Rating 4.9 out of 5 stars with 23488 reviews

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Rating by feature

  • Battery Life

    Rating 4.8 out of 5 stars

  • Durability

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers commend the 10.9-Inch iPad for its great utility, overall performance, portability, and appealing screen size. Many customers appreciate the battery life, speed, and modern design. Some customers express concerns regarding storage capacity, connectivity, weight, and compatibility. A few customers reported negative experiences with customer service.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 700 Showing 13,981-14,000 of 23,488 reviews
  • Rated 5 out of 5 stars

    A must have.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing display! The camera being on the side took some getting used to, but the device is amazing. I have no complaints and receive many compliments on the yellow color.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Pad

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this Pad, it helps me stay organized throughout my apple products, including my iPhone and 28” iMac!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10” iPad upgrade

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the screen, the thickness and the feeling to hold

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service again…always 5 star service at Best Buy. I highly recommend using this store for all your electronics needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for kidsp

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Tablet for everyday usage. 10 year enjoys playing his games on it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ipad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very reliable, fast speed. Great visability and control.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPad is good for price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good product but the camera stops working when I use FaceTime

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New improved Apple iPad

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. The new usb c setting really makes it phenomenal

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT ORDER FROM BEST BUY!!!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I placed an order on December 12, 2024 for an iPad and an Apple watch for a total of $669.61. Shortly after placing my order I had come to realize that the address on the order was incorrect and attempted to contact support TWICE to try and change the address or cancel said order. I was informed canceling the order was not possible and neither was changing the address as the package was en route. I was told to reach out when said order was delivered in order to receive a replacement order or refund. So I watched the tracking like a hawk and got in contact with support yet again when it was delivered in hopes for a refund (It was delivered 12/14/24). I wanted a refund because personally this is a substantial amount of money for me and taking a chance on making the order online again did not seem like a good idea to me. I wanted my refund to be able to purchase the items I ordered in person as they were also supposed to be christmas gifts. I reached out to support and I was told I would be receiving a refund. I was NEVER told that there would have to be an investigation and that I’d have to wait for a conclusion to be able to know about a refund. 12/15/24 I received an email to let me know that this investigation has been concluded and I would not be receiving nor refund or replacement. I did actually reach out to my local police department the next day and asked them to kindly check if a package had been delivered and left outside but they found nothing. After this email about the investigation I was honestly quite confused about the conclusion and felt it had to be a mistake so I waited a couple days for another email just in case and got nothing. Therefore AGAIN on 12/20/24 I called support to reiterate everything that had happened since and they sent out two more investigations. At this point, today 1/1/25 I received two more emails letting me know I will not be provided with a refund or replacement which is why I am reaching out to you Mr. Harmon. I am extremely frustrated with the way my problem has been handled so far, as I said before $669.61 is quite a substantial amount of money to me and around this time of year it is not something I can afford to not have. DO NOT ORDER FROM BEST BUY. JUST BUY DIRECT FROM APPLE.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Fabulous Product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We could not be more thrilled with our recent purchase! It is so easy to us and travels so incredibly well! We definitely made the right choice! Sincerely, Mrs. Cruz

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    IPAD Gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GF was thrilled with this for Christmas! Loves the color

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for all my son’s schooling needs. He also loves it for art.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    IPad

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very please with my new IPad. It is fully as described was very easy to connect to my IPhone and the direction we very user friendly. Would highly recommend product.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my 8 y/o son he loves it does everything it’s supposed to

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10th generation

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, I love my new iPad. I can do everything I want, shopping, notes, I'm able to use excel word.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ms

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New iPad 10th generation is a great way to update your old iPad. Best thing it charges so quick. Loving my updated ipad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    VERY GOOD

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice product and useful for school and work. Overall awesome

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    iPad

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good iPad for the price. Just be careful on purchasing accessories. Even best buy messed that up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let’s gooooooooo !!! Thank you Best Buy always on time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greatest iPad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great iPad for my son which is in high school. Addition to the apple keyboard. You have yourself a lab top. Also the camera is the bomb.

    I would recommend this to a friend