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Customer Ratings & Reviews

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$686.99
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Comp. Value: $1,199.00

Customer reviews

Rating 4.9 out of 5 stars with 2558 reviews

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Rating by feature

  • Battery Life

    Rating 4.8 out of 5 stars

  • Durability

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers commend the 12.9-Inch iPad Pro for its exceptional screen size, powerful performance, and blazing-fast processor speed, making it a revolutionary and easy-to-use device. The solid battery life and lightweight design contribute to its appeal, while the camera quality is also highly praised. However, some customers find the price to be high and desire more storage for the cost.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 123 Showing 2,441-2,460 of 2,558 reviews
  • Rated 1 out of 5 stars

    A WASTE OF TIME!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your salesman sold me a useless pencil pro that doesn't work with my IPAD and now I am stuck with it. $130 wasted. I want my money back. Or you guys will never see me in one of your stores again

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    I pad

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 4th iPad. This one is really not any better than the one I got 10 years ago. You’d think they could improve battery life

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Incorrect order by Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered iPad with cellular and Wi-Fi but only got Wi-Fi. Didn’t realize that until after the return date

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Just a big phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Signed in to accounts I didn’t want signed into and messed up my iCloud

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Pro 12.9

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second 12.9 Pro. Very good purchase for the price

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Mid

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s okay…………..……………. You know, just fine I guess.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    **Beware** WI-FI only iPad

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Please be careful when purchasing iPads. It is always best to purchase Wi-Fi + Cellular and not Wi-fi only like this one. I am very annoyed and frustrated because this product costs entirely too much to not have internet access at all times.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Return it back to the store.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased because it was on “ sale “ it looks like a great deal however when I got home I realized it was generation six.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Know what you are buying

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I told the gentleman numerous times I wanted the iPad that I could put cell service on and he said I have it i bought 2 of them neither one has cell service. I didn’t find out until weeks later when I took them to Verizon.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Very frustrating

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ended up in your store 4 times to get things done. 3 different geek guys. This is not product. It is service.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Magic keyboard

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refer to previous review as i stated at beginning of this

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 2 out of 5 stars

    died after 2 weeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple should do better. How does it die after only 2 weeks. exchanged it for another but i swear it got me nervous. My 4 year old ipad pro lasted without a hickup.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Loose security practice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was another purchase at Best Buy through their loose security measures gave my account information to someone else to make an unauthorized purchase

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    owner

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    every time I had bought any Lenovo product in past 4 years, it always has issue with wifi connection, the last 2 computers I bought both could not connect to my wi fi and so I had to return them

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    O has to change my I Pad in Apple because It was damage

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy employee didn’t tell me that this model doesn’t have cellular option. This was a gift to my wife and see needed cellular capabilities.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Cracks without cause

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had for less than a year. Did not drop or spill water on it. Cracked without any cause. Apple refused to fix or replace. I read this is an issue with this device.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stolen card/identity.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My card number was stolen. I did not receive this iPad but someone else did.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPad does not work well on the third day. Various lines are on the screen.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Jekdishdifoc

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the new iPad but couldn’t see where to do a trade in. Very disappointing

    I would recommend this to a friend