Customer Ratings & Reviews
- Model:
- 229602-01
- |
- SKU:
- 5712666
Customer reviews
Rating 4.6 out of 5 stars with 7021 reviews
(7,021 customer reviews)Rating by feature
- Cleaning Quality4.7
Rating 4.7 out of 5 stars
- Maneuverability4.8
Rating 4.8 out of 5 stars
- Ease of Assembly4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers regard the V8 Animal Cordless Stick Vacuum highly for its suction power, overall performance, and ease of use. Its lightweight design and cordless feature are also appreciated, along with its relatively low noise level and compact size. However, some customers have expressed concerns about its battery life, ergonomics, and carpet cleaning capabilities.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Battery life
Rated 1 out of 5 stars
Worst
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seriously hate this thing. The battery life is absolutely awful and the suction is terrible.
No, I would not recommend this to a friend - Cons mentioned:Battery life
Rated 1 out of 5 stars
battery want last
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I brought this Vacuum cleaner through the battery would last 30 minutes only last 15 minutes would not recommend.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hello Bill, this is Kelly with Dyson. I'm sorry to hear that you've encountered a short run time with your Dyson V8 Animal. Your vacuum will come with standard and Max power modes. Our cordless models also have a run-time enhancing light touch trigger which ensures battery power is only used when the trigger is pushed. The total run time will be up to 40 minutes. In Max power run time will be up to 7 minutes, and in standard power, you can expect run times of up to 30-40 minutes depending on which tool or attachments you are using. Having a shorter run time does sound unusual, and we'd value the opportunity to go over your machine with you.
Please feel free to reach out to us directly at [email protected]. We are keen on providing support.
Best wishes,
Kelly
Dyson Customer Support
- Cons mentioned:Battery life
Rated 1 out of 5 stars
The battery sucks
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The battery seemed alright at first but finally, it would go dead before you get anything done.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hello David,
Thank you for your review. This is Miella from Dyson. We're sorry to hear of your experience with your V8 machine. The Dyson V8 Animal cordless machine features up to 40 minutes of run time. The V8 does have two modes: standard and max mode. Out-the-box, the machine is set to max mode. Max mode is a temporary boost of power for particularly stubborn messes and provides up to 7 minutes of run time. The standard mode is great for majority of cleaning tasks and provides up to 40 minutes of run time.
We'd value the opportunity to learn more about your experience with your Dyson as we'd like to help ensure you are having a 5-star experience. Please feel free to reach out to us at [email protected], and we will be in touch.
Best Wishes,
Miella
Dyson Customer Support
Rated 2 out of 5 stars
worked good for 3 months
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good way to screw your customers, guess I will shop other places that will return or exchange things that don't work after 3 months.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hello Jean,
Thank you for your review. This is Miella from Dyson. We're so sorry to hear you're having trouble with your machine. Our Dyson experts are available 24/7 through multiple channels of phone, live chat and email, and are always keen to assist with any issues that may arise.
We'd value the opportunity to learn more about your experience with your Dyson as we'd like to help ensure you are having a 5-star experience. Please feel free to reach out to us at [email protected], and we will be in touch.
Best Wishes,
Miella
Dyson Customer Support
- Cons mentioned:Battery life
Rated 1 out of 5 stars
Didn't perform well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After full charge battery will not last but a few minutes.we are going to return item.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi there, this is Krystal with Dyson. Thank you for taking the time to leave a review on the Dyson V8. The V8 is advertised to get 7 minutes in MAX mode for tougher jobs. 25 minutes in standard mode with the motorized cleaner head attached and 30 minutes with the soft roller cleaner head or mini motorized tool attached. 40 minutes for any other tool.
What you've described sounds like it is being used in MAX mode. We recommend using MAX mode only for tougher jobs.
We would value the opportunity to address this in more detail and want to ensure your vacuum is performing as designed. Feel free to contact us at [email protected] and we will be happy to help.
Best Wishes,
Krystal
Dyson Customer Support
Rated 2 out of 5 stars
Heavy Weight
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Too heavy. Not as light in weight as they advertise it to be. Will probably not recommend it to those who are not used to lifting heavy weights.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hello, this is Kelly with Dyson. We're sorry to hear that in your use, you found the V8 Animal to be too heavy. The operational weight of this machine with the wand and floor tool included is 5.8 pounds. When you remove attachments to use the unit as a handheld, the weight is much less. We would value the opportunity to learn more regarding your experience as we are committed to customer satisfaction. Please feel free to email us at askdysonUS@dyson.com. It will be our pleasure to provide support.
Best wishes,
Kelly
Dyson Customer Support
- Cons mentioned:Battery life
Rated 1 out of 5 stars
Good Vacuum, Lousy Battery
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.picks up well but the battery lasts about 20 minutes. Not worth the money.
No, I would not recommend this to a friend - Cons mentioned:Battery life
Rated 1 out of 5 stars
disappointed
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just 2 months of purchased and the battery is done, Not only that, the support from bestbuy is terrible
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi there Jlex, this is Tia from Dyson! We're very sorry to hear you say this and are always keen to help. We want you to love your Dyson machine from the first day and assure you our support team is always at the ready, should you need us.
If you're in need of Dyson troubleshooting assistance, please don't hesitate to reach our support team at askdysonus@dyson.com.
Thank you for choosing Dyson technology!
Best wishes,
Tia
Dyson Customer Support
- Cons mentioned:Battery life
Rated 1 out of 5 stars
Bad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Battery doesn’t last long. I charged it at least 4 hours and only got about 15 min of continuous use
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi Alex, this is Kelly with Dyson. I'm sorry you found the Dyson V8 Animal Cordless vacuum's run time to be short. On a full charge, which would be 5.5 hours, in regular power mode you will get 30-40 minutes of run time, depending on whether using a motorized versus non-motorized tool. In MAX power mode, run time will be about 7-8 minutes. If after charging for 5.5 hours you are still finding your run time to be out of this range, please feel free to contact us directly at [email protected].
Best wishes,
Kelly
Dyson Customer Support
Rated 1 out of 5 stars
Buy something cheaper instead.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned it the same day. Not even worth $100. After watching countless videos of it we decided to give ir a try. Once here after letting it charge fully and ready to use, when we opened the canister for it to release the trash it didn’t close back.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi there, this is Tia from Dyson! We're very sorry to hear you say this and are always keen to help. We want you to love your Dyson machine from the first day and assure you our support team is always at the ready, should you need us.
If you're in need of Dyson troubleshooting assistance, please don't hesitate to reach our support team at askdysonus@dyson.com. Thank you for choosing Dyson technology!
Best wishes,
Tia
Dyson Customer Support
- Cons mentioned:Battery life
Rated 1 out of 5 stars
To expensive
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This vacuum just doesnt last long as it should and for the price ot ahould last longer
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi Troy, this is Kelly with Dyson. We're sorry to hear that you're not having a better experience thus far with your V8 Animal. Your vacuum will come with standard and Max power modes. Our cordless models also have a run-time enhancing light touch trigger which ensures battery power is only used when the trigger is pushed. In Max power run time will be up to 7 minutes, and in standard power, you can expect run times of up to 30-40 minutes depending on which tool or attachments you are using.
We would value the opportunity to assist with your machine, to help ensure your Dyson is working properly. Please feel free to contact us directly at askdysonUS@dyson.com.
Best wishes,
Kelly
Dyson Customer Support
- Cons mentioned:Battery life
Rated 1 out of 5 stars
only 30 minutes of work does not work
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Expensive product for its usefulness 30 minutes of work and 2 hours of charging is not worth it.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hello Enmanhi88,
Thank you for your review. This is Miella from Dyson. We're sorry to hear of your dissatisfaction with your Dyson V8 Animal cordless machine. The Dyson V8 cordless machine is engineered to provide up to 40 minutes of run time, depending on the mode used. The V8 machine has two modes: powerful suction mode and max mode.
We'd value the opportunity to learn more about your experience with your Dyson as we'd like to help ensure you are having a 5-star experience. Please feel free to reach out to us at askdysonUS@dyson.com, and we will be in touch.
Best Wishes,
Miella
Dyson Customer Support
- Cons mentioned:Battery life
Rated 1 out of 5 stars
Vacuum does not hold the charge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Vacuum only lasts 10-20 minutes and after 30 days is now "pulsing when we try to use it.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hello Kono, this is Kelly with Dyson. I am sorry to hear that you are experiencing an issue with your Dyson V8 Animal. I can confirm, your unit may behave in this way if it is pulsating or revving during use, which would indicate a blockage. We'd value the opportunity to go over your machine with you to learn more about your experience and provide you with support to assist with resolving the problem. Please consider reaching out to us directly at [email protected]. We're always keen on providing support if ever needed.
Best wishes,
Kelly
Dyson Customer Support
- Cons mentioned:Battery life
Rated 1 out of 5 stars
Did not hold charge for more than 10 minutes
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was very happy with the way it worked for several months but now it won’t even hold a charge for 1 minute
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hello PB, this is Kelly with Dyson. We're happy to read your review of the Dyson V8 Animal, and to learn how pleased you were with the overall performance of this vacuum in your use. Dyson V8 vacuums have a run time of up to 40 minutes, when used in standard power mode. On MAX power, run time will be shorter due to the added boost of suction power. You should find that suction in standard power mode is sufficient for most tasks, while MAX is better suited for tough cleaning jobs. You may be interested to know that the new Dyson Cyclone V10 models have an advertised run time of up to 60 minutes, which is our longest run time to date.
We would like to ensure that your vacuum is performing as intended. Please feel free to reach out to [email protected]. We are always keen on providing support.
Best wishes,
Kelly
Dyson Customer Support
- Cons mentioned:Battery life
Rated 1 out of 5 stars
Dont waste your money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sure its great because its cordless but the battery charge is too short
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi there, this is Kelly with Dyson. We're sorry that you were disappointed with the run time that the Dyson V8 cord-free provides. Your machine does come with two suction modes, regular and MAX. Right out of the box, the machine will be set to MAX mode which provides a generous boost of suction for larger debris or more stubborn messes. This mode will give you about 7 minutes of run time, so we do not recommend this mode for your everyday vacuuming. While using regular suction mode, you'll receive up to 30-40 minutes of run time, depending on if you're using a motorized tool.
We are happy to go over your machine with you to help with any questions you may have, as well as to assist with ensuring your machine is performing as intended. Please consider emailing us directly at askdysonUS@dyson.com. We look forward to hearing from you.
Best wishes,
Kelly
Dyson Customer Support
Rated 1 out of 5 stars
So disappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible battery life you cant even finish 2 small rooms. I live in small 2 bedroom apartment and this vacuum battery doesnt last for half of the apartment so disappointed i wish i would come with 2 batteries. Other then battery the suction is good cleans well and light easy to use.
This review is from Dyson - V8 Cordless Vacuum with 6 accessories - Silver/Nickel
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hello MadinaA,
Thank you for your review. This is Miella from Dyson. We're sorry to hear of your disappointment in your Dyson V8 cordless machine. The V8 cordless machine is designed to provide up to 40 minutes of run time, depending on the mode or combination of modes/tools used.
The V8 features two modes: max mode and extended run high suction mode. Out-the-box, the V8 is usually set to max mode. Max mode is designed to be a temporary boost of power for particularly stubborn messes, and provides a total of 7 minutes. The extended run high suction mode is ideal for the majority of cleaning tasks and provides up to 40 minutes.
We'd value the opportunity to learn more about your experience with your Dyson as we'd like to help ensure you are having a 5-star experience. Please feel free to reach out to us at askdysonUS@dyson.com, and we will be in touch.
Best Wishes,
Miella
Dyson Customer Support
- Pros mentioned:Ease of use, Suction power
Rated 5 out of 5 stars
convenient and powerful
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Although the wall-hanging option isn't necessary, it's super useful for storage and charging. Even though Dyson has a reputation for being powerful, this is still surprisingly good at picking up material. It's also well balanced, which could be a problem since the brush head is so far from the base with the motor and filters. The only problem I noticed is the tendency to depress the trigger whenever I pick it up. It's also easy to dump, with the release lever on top so your hands stay out of the way of the dirt. Overall, this is a great cordless vacuum.
I would recommend this to a friend Rated 1 out of 5 stars
Flashing red light after five uses
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working after 5 uses. Just gives me a flashing red light. Sent an email through dyson help system and no response still. Hopefully they will get back to me and fix it as when it did work it was great.
This review is from Dyson - V8 Cordless Vacuum with 6 accessories - Silver/Nickel
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hello Joseph, this is Kelly with Dyson. I'm sorry to read your review here and learn that your V8 stopped working after 5 uses. That's unusual to hear and not how we would expect your Dyson to perform. If you still need assistance from us, please get in touch with us at askdysonUS@dyson.com. It will be our pleasure to help.
Best wishes,
Kelly
Dyson Customer Support
- Cons mentioned:Battery life
Rated 1 out of 5 stars
Doesn’t clean well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not good at all. Will only clean one way when using roller. Batteries die very quickly
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hello Nothappycustomer,
Thank you for your review. This is Miella from Dyson. We're so sorry to hear you're having trouble with your V8 machine. The Dyson V8 cordless machine sports up to 40 minutes of continuous run time, and it's very peculiar that you're experiencing shorter run time. We'd value the opportunity to learn more about your experience with your Dyson as we'd like to help ensure you are having a 5-star experience. Please feel free to reach out to us at [email protected], and we will be in touch.
Best Wishes,
Miella
Dyson Customer Support
- Cons mentioned:Battery life
Rated 1 out of 5 stars
Low battery time really hinders attacking a task..
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Is there any way to get more battery life...or faster charging for this item?
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi there, this is Kelly with Dyson. Thank you for your review. Our cordless models also have a run-time enhancing light touch trigger which ensures battery power is only used when the trigger is pushed. In Max power run time will be up to 7 minutes, and in standard power, you can expect run times of up to 30-40 minutes depending on which tool or attachments you are using. We would value the opportunity to assist with your machine, to help ensure your Dyson is working properly. Please feel free to contact us directly at [email protected].
Best wishes,
Kelly
Dyson Customer Support










