Customer Ratings & Reviews
- Model:
- 960-001390
- |
- SKU:
- 5761912
Customer reviews
Rating 4.7 out of 5 stars with 2342 reviews
(2,342 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers are impressed with the webcam's image quality, ease of use, and simple setup. Many appreciate the wide field of view it offers. However, some users have expressed concerns regarding the software, focus, price, compatibility, and connectivity.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
Good product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Only problem, it did not let me use an external mic with it.
No, I would not recommend this to a friend- Cons mentioned:Software
Rated 1 out of 5 stars
Great Camera plagued by bad software
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just as the title says, Great Camera plagued by bad software. Logitech won't fix the drivers issues with it. Returned.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi Thomas! Sorry you weren't satisfied with the software for the 4K Pro Webcam. We have Logitech Capture to help with video recording settings and recording in the highest quality with ease. If you have any questions, check out the Logitech support page at https://prosupport.logi.com/hc/en-us/articles/360040085833. I hope that helps.
Rated 1 out of 5 stars
The Webcam Market Must Really Suck
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolute garbage. No instructions whatsoever. Not even a website or app listed anywhere on or in the box. Cheap plastic product that feels like it's going to break by touching it. The box contains actual pictures of a different product when explaining how to unfold it. That's right. The only instructions in the entire package tell you how to literally unfold it. That's it. I'll never by Logitech trash ever again.
No, I would not recommend this to a friendRated 5 out of 5 stars
Very nice webcam!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did a lot of research on several webcams before deciding on this one. So far, no complaints. Works better than expected.
I would recommend this to a friendRated 5 out of 5 stars
Well worth the money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its an amazing webcam no problem to report and I would recommend it to anyone and I would purchase another in the future.
I would recommend this to a friendRated 3 out of 5 stars
Its just ok, stick with the classic c920
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought c922 then this nothing special just wider. stick to c920 if you have it.
No, I would not recommend this to a friend- Cons mentioned:Connectivity
Rated 1 out of 5 stars
Not compatible with ps5
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had purchased the item with the impression it would be hook straight into my ps5s usb slot, when hooked uo the camera would not be detected
No, I would not recommend this to a friend Rated 1 out of 5 stars
Unacceptable - Blurry camera
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible camera! I bought this as a requirement for a side view camera for an exam. The camera was unable to read my photo ID when I held it up to the camera. It was blurry no matter has close or how far I placed the ID. I had to return it. This is the second camera I tried. It was too late to try to order another one before my exam. I had to use the front facing camera on my computer to read the ID. Unacceptable for a camera that costs this much money! Also there was no screw on adapter to mount this camera to a tripod.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello. Thank you for taking the time to write your review of the 4K Pro webcam. I'm sorry to hear that the webcam was unable to get the job done for your exam. The 4K is one of our top quality cameras in every aspect. Were you plugging it into a USB 2.0 or USB 3.0 port? Also, were you using a USB hub? Because of the amount of data being pushed through at 4k, it is best to plug the webcam directly into a USB 3.0 port on the computer. Also, you can adjust your zoom manually (or the sensitivity of the auto zoom) using our Logitech Capture software. You can find that and other useful downloads here: https://prosupport.logi.com/hc/en-us/articles/360039591834-Downloads-BRIO
-Charlton at Logitech
Rated 5 out of 5 stars
Crystal clear quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Happy I purchased this for Zoom and Teams meeting for video meetings.
I would recommend this to a friendRated 2 out of 5 stars
Software not updated for M1 Mac’s.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Software is not compatible with M1 Mac’s, you can use the camera but you can’t take advantage of the software to enhance the video.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Please be informed that Logi Tune software is fully compatible with M1 mac. We'd recommend you to contact the Logitech Support team as they are equipped to help you with a suitable resolution at the earliest in this case.
Rated 2 out of 5 stars
used to belive in Logitech
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.too much money for peformance my cheaper no name web cam out performed this, sorry yall I didn't have the best exserince
No, I would not recommend this to a friendBrand response from Logitech
Posted .Really sorry to hear about your unpleasant experience. We will be sure to take this as feedback and pass on to the right team.
Rated 1 out of 5 stars
It doesn't work well with Microsoft teams.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Logitech 4K Pro Webcam has left me extremely disappointed and dissatisfied with its performance, especially considering its premium price tag. This product falls short in various aspects, making it a poor choice for anyone seeking a high-quality webcam experience. Buyer beware: It doesn't work well with Microsoft teams the quality is subpar. I wouldnt recommend it.
No, I would not recommend this to a friendBrand response from Logitech
Posted .We acknowledge the considerable difficulty involved and sincerely apologize for any inconvenience caused. Your feedback holds great importance to us and will be given due consideration. Please don't hesitate to reach out to our Logi Support team for technical assistance.
Rated 5 out of 5 stars
Awesome!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Prob one of the best webcams on the market. I highly recommend!
I would recommend this to a friendRated 1 out of 5 stars
Doesn't work with Macs
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I ended up having to return this camera. I was trying to use it with MacOS and downloaded all the necessary updates etc. Every time I joined an online meeting the camera would create some sort of high pitched feedback noise. The Logitech software is also such nuisance.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi Eman3,
Thank you for your feedback. Sorry for any inconvenience. If you ever need assistance, please contact Logitech Support on the website. LaShonda from Logitech
Rated 4 out of 5 stars
Great Picture, Not Great For Low Light
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great when brightly lit, but suffers in low light conditions. Would like more from such an expensive webcam.
I would recommend this to a friendRated 5 out of 5 stars
Great Buy
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Purchase I Made… Quick and Fast Service Will Shop Again
I would recommend this to a friend- Pros mentioned:Image quality
Rated 1 out of 5 stars
Microphone does not work
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The camera works and looks good - however the mic does not work.
No, I would not recommend this to a friend Rated 2 out of 5 stars
Good camera - but that is it.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The camera is ok - but the microphone is complete garbage.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, Mark! I'm sorry to hear about your experience with the 4K Pro's microphone. Thank you so much for this feedback! I will be passing this along. - Maggie from Logitech
- Cons mentioned:Software
Rated 1 out of 5 stars
Didn't care for this webcam
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had High hope for this but it didn't deliver. The software that it came with was virtually useless, and it didn't play well with my other devices. . .
No, I would not recommend this to a friend Rated 5 out of 5 stars
Sum out
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect l love l never see son like that. Nice and good
I would recommend this to a friend