Customer Ratings & Reviews

it creates very good videos, microphone picks up sounds good also.

My webcam is now so crisp and clear than I don’t even need to bother getting a camera!

Bought Logitech 4K Pro for use with Windows Hello. Have not been able to get it to work on two Windows 10 laptops. Both are Dell laptops and one has a fingerprint scanner that works with Windows Hello with no problem. I have spent several days reading solutions online and none of them worked. I have been back and forth with Logitech Support with no solution. Support has been responsive, but issue not resolved. This is a known problem just spend time researching online. The problem starts with the item itself. The box says 4K Pro but show up in Logitech software as Brio 4k Stream. The serial number (S/N) on the box is different from the S/N shown in software, and from the S/N actually on the device. Three different S/N's. Support told me that the S/N actually on the device means that it is a Brio 4k Stream. They sent me a firmware update (program) but it would not work because the program is looking for EEPROM 1.18 and this device has EEPROM 1.21 so it will not update the firmware. I have tried every solution possible and I have a great deal of computing (PC) experience both building and troubleshooting. Logitech has three very similar products and my guess is that they have a manufacturing problem - just go their website and try to find the different products and spend time looking at the support sites for these products - confusing. If you are not buying this camera for Windows Hello then I can tell you it works great and seemed to fulfill all other product claims. I only bought this because I thought that a higher quality webcam would surely work best for facial recognition. This may be only a problem with manufacturing (different components coming from different manufacturers in China due to COVID and chip supplies). The EEPROM/firmware update issue I believe is the problem. So some devices may have the correct EEPROM and be updated and work. Obviously, it does work for some people and is a good camera. Logitech has no solution for this and I will be returning it. Never could explain the different S/N's. I sent them pictures of the box, screen shot of Logitune, and actual device serial numbers. Confusing I know.

I love this webcam, very good quality, react fast.

Lighting is great as well as the microphone. Has helped tremendously with virtual calls and content

We use these for work webcasting an they are awesome so awesome we bought two. Clear bright picture an sound.

The videos taken with this camera are amazing for its size--in picture quality terms, the Brio punches far above its weight. The problem is, as with all Logitech products, that Logitech cannot write a decent driver package. Currently there are two ways to set the parameters for this camera--Logitech Capture and Logitech Camera Settings. Both can be downloaded from the Logitech web site. Logitech Camera Settings, however, runs several background processes that consume 20-30% of the processor constantly, even when the camera is disconnected. I've contacted Logitech support about this problem, but they don't even bother answering. I've tried installing the software in three different computers, all three Windows 10 Pro, all with 8th or 10th generation i7's, all with 16g of memory, and the settings software does the same thing--runs up 20-30% processor utilization, consumes several Gig of memory, and sits there... Logitech capture, on the other hand, works great--so long as you are not in some other application that uses the camera. If you launch Zoom or Skype, for instance, while Capture is running, the camera controls are greyed out--"the camera is in use by another application." So while this application can set the camera's parameters, it cannot do so while the camera is actually being used. Since both of these methods fail, and Logitech support will not answer my questions about how to adjust the camera's settings while it is in use, there is essentially NO WAY to set the focus, view angle, etc., on this camera. All that great hardware goes to waste.

Wonderful camera i use it for my podcast and incredible picture.

easy to use right out of the box. the video quality is amazing

Pretty useful webcam for WFH The Logitech app allow to set the angle and zoom

The product is good. Did struggle to setup.After doing internet research identified "Logi Tune" should be installed, which was not mentioned anywhere in product guide. But once initial setup is done, its easy to use, quickly connects to video calls. Overall, satisfied with the product.

Profect was ready for pick as planned; Work instantly after plug in; optics much approved over old unit.

Best webcam you can get. Remember if you're doing green screen you need bright lights. One behind you lightning up green screen and the rest on your.

heyheyheyheyheyheyheyheyheyheyheyheyheyheyheyheyheyhey it good

Works great! Zoom/pov function is great for meetings

So far this unit is working well. It cost more than I desired to pay, but I upgraded because soo many other products had poor reviews.

I love that if you havr low light you dont have to worry.

I was hoping to upgrade from my Logitech 930e so I bought this camera hoping for a sharper image quality for streaming. I was plagued by constant problems with this camera right from the start. From stuttering/lagging video, to the video freezing, and the camera just outright stopped working until I restarted my computer. I could eventually get it to run 1080p 30fps stable(until something crashed, and the video would freeze). I could not get it to run at 60fps at 1080p, let alone 30 fps at any higher resolution. I tried uninstalling/reinstalling the software, and drivers for this camera, as well as removing any other software that could conflict with it. This camera was a severe let down, in that it couldn't even meet the quality of my 930e, when it was supposed to far surpass it. I recommend avoiding this one. I'll probably end up getting a DSLR Camera, and using a device to capture it when I seek another upgrade option.

If doing 4k, you would desire to be at 100-110 fov, this is what delivers that depth and room experience from the top streamers. Of course, they are using $1000 Sony DSLR cams with a wide angle lens compared to a $200 webcam but 90 is pretty bare bottom... Might want to wonder if you want a 4K cam at this point, as the 920 would suffice

This webcam seemed to work fine for a couple of weeks. In the last 10 days or so, I haven't been able to use it because it give loud feedback on every video call. I will be visiting a store to return it today.