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Customer Ratings & Reviews

Model:
N9J92AN#140
SKU:
5976503
$62.89

Customer reviews

Rating 4.7 out of 5 stars with 2542 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are positive about the 64XL High-Yield Ink Cartridge's ink quality, ease of use, and overall performance. Many customers find that the ink quality meets their expectations and the product works as expected. However, some customers have expressed concerns regarding the price and availability of the ink cartridge.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 123 Showing 2,441-2,460 of 2,542 reviews
  • Rated 3 out of 5 stars

    Ink

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's ink, big deal. It's ink, big del. It's ink, big deal. It's ink, big deal.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    disappointment

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not work in the the computer I bought from you in feb but just set up in my new room. The same goes for the 65xl I bought from you. I have the hp7100 and extremely disappointed especially after requesting help and suggestions from your sales person. Now the $80.00 worth of ink is useless.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hello Gary,

      I'm sorry that you didn't get a cartridge that worked. I can imagine what a disappointment that must have been.

      The HP 64 cartridge is the correct cartridge for your printer. The HP 64XL cartridge you got must be defective. It can be confusing when the printer rejects it, but that is probably because the printer can't recognize it because of the defect.

      According to the Best Buy website: "If you receive a product that is damaged in shipping, defective or that is not the product you ordered, please return it during your return and exchange time period to Best Buy and we'll arrange for a replacement. If you would rather return the item by mail during your return and exchange time period, please call us for special instructions at 1-888-BEST BUY (1-888-237-8289)."

      Mary
      HP Care
      hp.com/support HP

  • Rated 1 out of 5 stars

    ILLINOIS TAX EXEMPT CERTIFICATE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I TOLD THE SALES REPRESENTATIVE THAT WE ARE ILLINOIS TAX EXEMPT 501 (C)(3). DESPITE MY PROTESTATIONHE SAID HE COULD NOT FIND IT IN THE SYSTEM. I CAME HOME AND I WAS ABLE TO LOCATE THE TAXEXEMPT CERTIFICATE ON FILE IN YOUR SYSTEM.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Expensive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too expensive and doesn’t last that long. Most hp ink cartridges are the same, unfortunately!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    50/50 shot

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes they are dry and I can’t use them. It’s brand new one so I don’t know why it gets dry...

    I would recommend this to a friend
  • Pros mentioned:
    Ink quality

    Rated 1 out of 5 stars

    Disappointed how often I have to change cartrIdge.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced cartridge within a few days. I do not print that much, so I couldn’t figure out what was going on. At this rate, I should have kept my Epson Printer. The cartridges for the Epson lasted quite a while. I am very disappointed. The quality in the printouts are very good.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Didnt work after 2 weeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Last one i bought stopped working after 2 weeks, seemed dry

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ink is expensive!!!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ink works just fine but I wish they didn't charge so much for it...

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Printer Ink

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I believe the ink dried up pretty quickly. It is a hit or miss

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't order from Best Buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered through Best Buy two cartridges. One was OK the other had been the parking seal broken and the cartridge replaced with a used one. BEST BUY REFUSED TO EXCHANGE IT. Manager would not even face me but talked through the poor cashier. Otherwise, I only buy HP but now from elsewhere.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    great quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great quality holds up just really goes fast. I had to invest in instant ink.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Doesn’t last long

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t feel the cartridges last as long in this printer compared to my old hp printer.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Price

    Rated 2 out of 5 stars

    Usual over-priced Ink

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Provides basic quality for a ridiculously high price

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Older male adult vs. tech issues

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful staff helped us make this purchase. We tend to rely on Best Buy team members for assistance and direction.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought I ordered colored print. It was all black and white. Acts 10:34,35

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's ink.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mean it's ink. They're always expensive and run out far too quick.

    I would recommend this to a friend
  • Pros mentioned:
    Ink quality

    Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need this for the printer. always need ink. Great product

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    None

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really don't have any complaints or review they are still brand new

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Basic ink cartridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works fine but they never seem to last very long. We spend way to much on ink

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 1 out of 5 stars

    Suck

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horribly expensive for how little ink... and how restrictively obstrusive HP is...

    No, I would not recommend this to a friend