Customer Ratings & Reviews

Absolutely love it! Used my Geedsquad protection and got discounts on the parts and the installation. Technician estimated install would take 1.5 hrs. Took less than an hour. Very courteous

So I was in the market for an alarm system with remote start. I was told about this product and I purcashed it. After the installation I found out that it did not come with the alarm function only unlock and lock and remote start. I jad to purchase another item to make this an alarm and remote start. The Bluetooth is horrible I can not do anything unless I am right next to the vehicle. It will not work if I am inside my house. Also I had to purchase an additional remote because the only remote that comes with the product is a remote start and to unlock the vehicle without starting would be impossible. The new remote cost 99.00 and is very sensitive. Most vehicles require to push a button multiple times in a row to start vehicle. I have walked to my truck carrying things to find the truck running. Key in my pocket. If I could return the whole thing back I would but I had it installed by them. Now what do I do. Also about the Bluetooth feature if you start the vehicle with your phone right next to the vehicle you still have to get your keys out to insert into the vehicle to drive off. So what’s the point.

Works great! I recommend. Installation was easy and quick

I bought this for my daughters 2012 chevy cruze and she really likes it.

The sales associate I worked with was amazing answered all my questions and didn’t try and over sell me on things I don’t need I will always go back to see him for anything installations in the future!

I've enjoyed being able to warm up my car and get the windshield defrosted on cold mornings. The car remains locked and all safety issues are resolved. Works great. Fast expert installation.

The product itself is great! Just hate that I need to wait out over a month to get it installed

Great value car starter. Installed at Best Buy with ease.

I purchased this product about a month ago seems to work well from the house. It’s hit and miss when I leave work because I don’t have a direct line of site

great service, timely installation, would definately recomend to anyone

Great installation - yet stopped after snow tires put on vehicle

I like it, works well. My only complaint would be the Smart Phone start does not work any farther than 100'.

The system seems hit or miss for getting it to work. Overall it's nice to have in cold Wisconsin winters when it works.

Works great in our daughters Toyota! Quick and easy to work with the Best Buy team!

Don’t buy it. This bundle is Bluetooth. You will have to add another remote ($100) to make your car be able to recieve the signal from further away. Or else buy a subscription for $50 a year or month I forget in order to start your car from anywhere in the world. Find the package deal where it has a 2 way signal remote. This one comes with a 1 way only. Meaning you won’t get a signal telling you if your car is on or not. It only works within 5-10 feet away for me

Have purchased for several different vehicles in the past and have never had any problems with Viper. Very happy with Best Buy's pricing and quick delivery.

Excellent service. Technician very knowledgeable about product.

The product was waiting when we showed up to have it installed. The install dept was on time, friendly & professional. They explained it all when we showed up later to pick up the car

Had this installed on my wifes 2018 silverado. Works good so far.

This is my second purchase of this product, have on my car, now my truck. Wish it came with 2 way remote though, had to fork out extra for them. Bluetooth feature is helpful as well, can control both vehicles in one app.